Federal Relocation Services Moving Company Review


Rating: 9.4 / 10 (Excellent)
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Federal Relocation Services is a Miami-based moving broker offering local and long-distance relocation services for individuals, businesses, and military service members since 2015. FRS is an insured, licensed, and registered moving company with fully trained employees and pre-screened moving crews. The company holds a Trustpilot score of 7.7 and Better Business Bureau rating of B-.

How is Federal Relocation Services rated?

Breakdown

10/10
Services
10/10
Reputation
9/10
Fleet

Overall Rating: 9.4 / 10 (Excellent)

Federal Relocation Services is among the country's leading long distance movers for military and commercial relocations. With one of the largest coverage areas in the industry, the company promises to safely pick-up and deliver household goods anywhere in the continental United States. Among their best features are their full-value protection and temperature controlled storage facilities, which make them a go-to option for home and business owners looking to protect their most valued items for less.

Services

Service Offerings
Residential
Corporate
Auto
Government/Military
Distance Offerings
Local
Interstate
Additional Services
Storage
Packing & Unpacking
Online Tracking
Quote Options
Online
Phone

Services - 9.5 / 10

Federal Relocation Services provides government, military, and residential moving services both locally and across the nation. Although they do not carry out international relocations, they do have an excellent array of additional services, including auto transport, packing and unpacking, long-term storage in transit (SIT), and convenient online tracking. Unlike other leading relocation companies, however, FRS does not offer freight shipping or commercial moving services.

Reputation

2017 Complaints
4
2016 Complaints
2
BBB Rating
B-
Number of BBB Positive Reviews
27
Number of BBB Neutral Reviews
0
Number of BBB Negative Reviews
5
Trust Pilot Rating
7.7 out of 10
Year Founded
2015
Date Collected
2017-09-21

Reputation - 9.5 / 10

Federal Relocation Services has a Better Business Bureau rating of B-, based on 27 positive customer reviews, with only five negative reviews. They also hold a TrustPilot score of 7.7 (Great) with 82% positive customer feedback. The company employs professional, knowledgeable relocation specialists and extends a standard liability coverage and full value protection for every move.

Fleet Details

Department of Transportation License Number
2594746
MC License Number
898358

Fleet - 9.2 / 10

Federal Relocation Services does not own their own fleet of moving vehicles, but brokers relocation services for their clients in partnership with a network of five-star moving crews.

Contact & Additional Info

Homepage URL
Company Phone
(855) 690-0570
Headquarters Address
111 NE 1st St, 9th Floor, Miami, FL, 33132
Mailing Address
111 NE 1st St, 9th Floor, Miami, FL, 33132

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Customer Comments & Reviews

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Angela
Edgewood, New Mexico
2/24/2018
WHAT A NIGHTMARE! We recently used this company and their affiliates to move us from Michigan to New Mexico... WHAT A NIGHTMARE! Please save yourself some sanity, stress, and massive regret! DO NOT USE THIS COMPANY! Initially, they make you think everything will be handled with the utmost care and professionalism! NOT! This is a con job if ever there was one! Thank God I had the wherewithal to pack most of my crucial art supplies and expensive tools myself! During the planning phase, I specifically asked if the packers/movers were bonded (and not just folks off the street who couldn't be trusted); the Federal Relocation agent assured me their company only dealt with TRAINED... Read More



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