Compare ADT vs. Medical Guardian Medical Alerts
What’s the difference between ADT Medical Alert (DO NOT USE) and Medical Guardian Medical Alerts? See how our editors compare the two companies below.
Last Updated: April 06, 2024
Key Facts
- 24/7 monitoring - GPS location services - fall detection
- Trusted by over 8,000,000
- Unlimited range with 3G cellular option
- Website doesn't show prices, just call for a quote!
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- Selection of At-Home & On-The-Go Devices
- 24/7 U.S. Monitoring Support
- Water-Resistant, Shower Safe
- Customer Portal for Activity Tracking & Connecting with Loved Ones
- Free Month with Annual Plans
OVERALL RATINGS
| ADT | Medical Guardian | |
|---|---|---|
| Monitoring | 4.8/5 | 5.0/5 |
| Equipment | 4.6/5 | 4.8/5 |
| Contract and Price | 4.5/5 | 4.8/5 |
| Reputation and Certifications | 4.0/5 | 5.0/5 |
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Final Verdict
Medical Guardian Medical Alerts has a higher overall rating than ADT Medical Alert (DO NOT USE). Medical Guardian scores better than ADT across: Monitoring, Coverage, Equipment, Contract and Price, and Reputation and Certifications. Both companies score similarly on Maintenance & Repairs, and Service Agreements.
Customer Comments & Reviews
Medical Guardian Medical Alerts review
My 81 year old mom wore the Medical Guardian pedant with fall detection in which she fell 3 separate times and it never prompted an attendant to ask through permanent if she needed help. The last fall was Dec. 24th, 2022 and she passed away and the device never activated. I called customer service to cancel service and also let them know that maybe device is faulty. They told me that they would reset device after I sent back for someone else to use. I told them they were seeing themselves up for a lawsuit if they didn't make sure that device is faulty before letting someone else uses it. It's really scary to know how much you pay for that device per year and it's a roll of the dice that you may get a device that may be faulty. LEASER BEWARE.
Medical Guardian Medical Alerts review
Thanks so much for looking at my mom Barbara Rose in Rialto! I am just glad that you are there for her because we worry about her falling at her age.
I tell everyone that your service is a must have for seniors who want some alone time without being alone.
ADT Medical Alert (DO NOT USE) review
It looks like the "Fine Print" section describes things a little differently from what I experienced with ADT. No Activation Fee, Month-to-Month Agreement - with better pricing if you are an existing ADT customer, and if you are in a position to pay quarterly or annually. They do have a "Forever Rate" price lock on their monitoring fee - which is great! No hidden costs. Wonderful people at the call center - very kind, compassionate and caring! I would choose ADT over any other brand, any day of the week!
Medical Guardian Medical Alerts review
I called for some information for my mom. I was not intending to sign up. Robin was so good at informing me about all the services. I ended up paying for a full year and insurance by the time we hung up. He took his time and never rushed me. He answered all my questions no matter how many times I asked the same question. He is excellent at his job. I never looked anywhere else.
Medical Guardian Medical Alerts review
they don't want a review tried to sent two bad one hit sumit button it did not send either one.don;t do bus.with them