Compare ADT vs. Medical Guardian Medical Alerts

What’s the difference between ADT Medical Alert and Medical Guardian Medical Alerts? See how our editors compare the two companies below.
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ADT Medical Alert
8.7 / 10 - Excellent
#3 in Medical Alerts
Our Partner
Medical Guardian
9.3 / 10 - Excellent
#2 in Medical Alerts
Our Partner
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Key Facts
  • Special pricing for AARP and USAA members
  • 24/7 monitoring - GPS location services - fall detection
  • Trusted by over 6,000,000
  • Unlimited range with 3G cellular option
  • Website doesn't show prices, just call for a quote!
  • A+ Rating with the BBB
  • 1,300 ft. button range & 72 hour Backup Battery 
  • Mobile (with GPS) & Fall Detection systems available
  • UL and CSAA Five Diamond Certified Monitoring Centers
  • No long-term Contracts
  • FREE Equipment, Activation, and Shipping!
  • Price Lock Guarantee & Lifetime Warranty on Equipment
ConsumersAdvocate.org Ratings
8.7 / 10 - Excellent
8/10
Equipment & Features
9/10
Coverage
9/10
Maintenance & Repairs
10/10
Monitoring Services
9/10
Service Agreements
8/10
Cost
8/10
Reviews
9.3 / 10 - Excellent
10/10
Equipment & Features
10/10
Coverage
9/10
Maintenance & Repairs
10/10
Monitoring Services
8/10
Service Agreements
8/10
Cost
9/10
Reviews
Customer Reviews
 (4)
3.2 / 10 - Poor
25%
5 stars
0%
4 stars
0%
3 stars
0%
2 stars
75%
1 stars
 (416)
8.6 / 10 - Excellent
72%
5 stars
16%
4 stars
5%
3 stars
2%
2 stars
4%
1 stars
Final Verdict

Medical Guardian Medical Alerts has a higher overall rating than ADT Medical Alert. Medical Guardian scores better than ADT across: Equipment & Features, Coverage, Monitoring Services, and Reviews. However, ADT scores better on Service Agreements. Both companies score similarly on Maintenance & Repairs, and Cost.

Latest Reviews

F
[email protected]
,
Medical Guardian Medical Alerts review
3/3/2017
I would've awarded 5 stars if the charging base were a bit less particular about how the mobile device is placed in it. Charging hasn't always succeeded.

T
Tim
Medical Guardian Medical Alerts review
2/24/2017
The initial signup process was excellent and all of the components were received as promised. The setup process as easy to do, however, my unsuspecting mother was talked in to a maintenance plan that was not discussed with me during the initial signup process.

J
[email protected]
ADT Medical Alert review
10/4/2016
It looks like the "Fine Print" section describes things a little differently from what I experienced with ADT. No Activation Fee, Month-to-Month Agreement - with better pricing if you are an existing ADT customer, and if you are in a position to pay quarterly or annually. They do have a "Forever Rate" price lock on their monitoring fee - which is great! No hidden costs. Wonderful people at the call center - very kind, compassionate and caring! I would choose ADT over any other brand, any day of the week!

R
Randi G
Marlboro, New Jersey
Medical Guardian Medical Alerts review
3/1/2016
I called for some information for my mom. I was not intending to sign up. Robin was so good at informing me about all the services. I ended up paying for a full year and insurance by the time we hung up. He took his time and never rushed me. He answered all my questions no matter how many times I asked the same question. He is excellent at his job. I never looked anywhere else.

J
JAMES b
Dallas, Georgia
Medical Guardian Medical Alerts review
3/13/2015
they don't want a review tried to sent two bad one hit sumit button it did not send either one.don;t do bus.with them