Compare ADT vs. Medical Guardian Medical Alerts

What’s the difference between ADT Medical Alert and Medical Guardian Medical Alerts? See how our editors compare the two companies below.
Last Updated: May 22, 2018
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ADT Medical Alert
8.9 / 10 - Excellent
#6 in Medical Alerts
Medical Guardian
9.6 / 10 - Excellent
#1 in Medical Alerts
vs

Key Facts

  • Special pricing for AARP and USAA members
  • 24/7 monitoring - GPS location services - fall detection
  • Trusted by over 6,000,000
  • Unlimited range with 3G cellular option
  • Website doesn't show prices, just call for a quote!
  • Most Popular Choice - A+ Rating with the BBB
  • 2 FREE Months of Service - Limited Time Offer
  • 30 Day Money Back Guarantee
  • 1,300 ft. button range & 72 hour Backup Battery 
  • Mobile (with GPS) & Fall Detection systems available
  • UL and CSAA Five Diamond Certified Monitoring Centers
  • FREE Equipment, Activation, and Shipping!
  • Price Lock Guarantee & Lifetime Warranty on Equipment

OVERALL RATINGS

 ADTMedical Guardian
Equipment9/1010/10
Monitoring10/1010/10
Contract & Price9/109/10
Reputation8/1010/10

Equipment Comparison

 ADTMedical Guardian
System Types
In-Home Landline
In-Home Cellular
Mobile/GPS
In-Home Landline
In-Home Cellular
Mobile/GPS
Help Button Option
Necklace
Wristband
Necklace
Wristband
Help Button Range
300 ft.
1,300 ft.
Base Station Backup Battery
30 hours
32 hours

Key Features

 ADTMedical Guardian
Wearable 2-Way Communication
Waterproof Help Button
Automatic Fall Detection
Supports Multiple Help Buttons

Additional Info

 ADTMedical Guardian
Cellular Provider Options
AT&T
AT&T
Equipment Warranty
Lifetime Warranty
Lifetime Warranty

Monitoring Differences

 ADTMedical Guardian
Monitoring Options
Professionally Monitored
Professionally Monitored
Monitoring Center Type
Owned
Services
24/7 Monitoring
Emergency Dispatch
Non-Emergency Dispatch
24/7 Monitoring
Emergency Dispatch
Non-Emergency Dispatch
Multilingual Staff

Contract & Price Comparison

Starting Prices

 ADTMedical Guardian
Landline
$29.99
$29.95
Cellular
$35.99
$34.95
Mobile/GPS
$39.99
$39.95
Free Monitoring for Additional Person

Contract & Fees

 ADTMedical Guardian
Contract Required?
Yes
No
Minimum Contract Length
1 months
Activation/ Installation Fee
None
None

Reputation & Professional Certifications

ADT
vs
Medical Guardian
  • Underwriter's Laboratory (UL)
  • The Monitoring Association (TMA/CSAA)
  • Factory Mutual (FM)
  • Department of Defense

Additional Ratings

 ADTMedical Guardian
TrustPilot Rating
3.3 out of 10
8.2 out of 10
BBB Rating
A+
A+
BBB Postive Reviews
10
1
BBB Neutral Reviews
4
0
BBB Negative Reviews
214
1
Date Collected
2017-08-17
2017-08-17

Disclaimers

Disclaimers


Contact & Additional Information

 ADTMedical Guardian
Homepage URL
Headquarters Address
1501 Yamato Rd, Boca Raton, FL, 33431
1818 Market Street Suite 1200, Philadelphia, PA, 19103
Mailing Address
1501 Yamato Rd, Boca Raton, FL, 33431
1818 Market Street Suite 1200, Philadelphia, PA, 19103
Year Founded
1890
2005

Final Verdict

Medical Guardian Medical Alerts has a higher overall rating than ADT Medical Alert. Medical Guardian scores better than ADT across: Equipment, Coverage, Monitoring, and Reputation. However, ADT scores better on Service Agreements. Both companies score similarly on Maintenance & Repairs, and Contract & Price.


Customer Comments & Reviews

C
Carolyn H
Dallas, Texas
5/24/2018
Medical Guardian Medical Alerts review
I have not had to use it yet. I am very happy how it arrived and it was easy to set up. I am very satisfied with it, but one thing I wish it had is a monthly check to see if it is working. The light on the base flashes different colors all the time and I am never sure if it is working. Is it alright for me to push the button once in a while to check to see if it is working? Thank you very much. Carolyn Hadley


M
Maria B
Miami, Florida
5/22/2018
Medical Guardian Medical Alerts review
On February 15 my husband fell in our house he wears your bracelet and push the button two or three times no response from your service. He spend five hours in the floor before he could crawl to a phone and call for help as a result he is still in a wheel chair so we are very desapointed about your product. Maria Bravo rating below average


J
jonathan@ja-jones.com
West Chester, Pennsylvania
10/4/2016
ADT Medical Alert review
It looks like the "Fine Print" section describes things a little differently from what I experienced with ADT. No Activation Fee, Month-to-Month Agreement - with better pricing if you are an existing ADT customer, and if you are in a position to pay quarterly or annually. They do have a "Forever Rate" price lock on their monitoring fee - which is great! No hidden costs. Wonderful people at the call center - very kind, compassionate and caring! I would choose ADT over any other brand, any day of the week!


R
Randi G
Marlboro, New Jersey
2/29/2016
Medical Guardian Medical Alerts review
I called for some information for my mom. I was not intending to sign up. Robin was so good at informing me about all the services. I ended up paying for a full year and insurance by the time we hung up. He took his time and never rushed me. He answered all my questions no matter how many times I asked the same question. He is excellent at his job. I never looked anywhere else.


J
JAMES b
Dallas, Georgia
3/13/2015
Medical Guardian Medical Alerts review
they don't want a review tried to sent two bad one hit sumit button it did not send either one.don;t do bus.with them