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Compare ADT vs. Medical Guardian Medical Alerts

What’s the difference between ADT Medical Alert and Medical Guardian Medical Alerts? See how our editors compare the two companies below.
Last Updated: October 28, 2017
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ADT Medical Alert
9.1 / 10 - Excellent
#3 in Medical Alerts
Medical Guardian
9.3 / 10 - Excellent
#2 in Medical Alerts
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Key Facts

  • Special pricing for AARP and USAA members
  • 24/7 monitoring - GPS location services - fall detection
  • Trusted by over 6,000,000
  • Unlimited range with 3G cellular option
  • Website doesn't show prices, just call for a quote!
  • A+ Rating with the BBB
  • 1,300 ft. button range & 72 hour Backup Battery 
  • Mobile (with GPS) & Fall Detection systems available
  • UL and CSAA Five Diamond Certified Monitoring Centers
  • No long-term Contracts
  • FREE Equipment, Activation, and Shipping!
  • Price Lock Guarantee & Lifetime Warranty on Equipment

ConsumersAdvocate.org Ratings

9.1 / 10 - Excellent
10/10
Equipment
10/10
Monitoring
9/10
Contract & Price
8/10
Reputation
9.3 / 10 - Excellent
10/10
Equipment
10/10
Monitoring
8/10
Contract & Price
9/10
Reputation

Customer Reviews

 (5)
2.8 / 10 - Poor
20%
5 stars
0%
4 stars
0%
3 stars
0%
2 stars
80%
1 stars
 (419)
8.6 / 10 - Excellent
72%
5 stars
16%
4 stars
5%
3 stars
2%
2 stars
4%
1 stars

Final Verdict

Medical Guardian Medical Alerts has a higher overall rating than ADT Medical Alert. Medical Guardian scores better than ADT across: Equipment, Coverage, Monitoring, and Reputation. However, ADT scores better on Service Agreements, and Contract & Price. Both companies score similarly on Maintenance & Repairs.


Latest Reviews

C
Carol C
Winston-Salem, North Carolina
9/6/2017
Medical Guardian Medical Alerts review
I prefer to wear the alarm using the belt clip, rather than around my neck. It will not stay clipped. Very poorly made. Called company to tell this. Customer service rep said , "I've never had anyone else who wore it on belt." Really ? C'mon ! Company answers alarm calls quickly.


R
Rita G
Aurora, Colorado
7/2/2017
Medical Guardian Medical Alerts review
I bought our Medical Guardian service plan a number of months ago. This system is approved as being adequate supervision of the person you are charged with caring for. The necklace is easy to put on and remove with magnetic closure in back. An extra bonus is that I myself was included on the plan. Very satisfied with our plan.


J
jonathan@ja-jones.com
West Chester, Pennsylvania
10/4/2016
ADT Medical Alert review
It looks like the "Fine Print" section describes things a little differently from what I experienced with ADT. No Activation Fee, Month-to-Month Agreement - with better pricing if you are an existing ADT customer, and if you are in a position to pay quarterly or annually. They do have a "Forever Rate" price lock on their monitoring fee - which is great! No hidden costs. Wonderful people at the call center - very kind, compassionate and caring! I would choose ADT over any other brand, any day of the week!


R
Randi G
Freehold, New Jersey
2/29/2016
Medical Guardian Medical Alerts review
I called for some information for my mom. I was not intending to sign up. Robin was so good at informing me about all the services. I ended up paying for a full year and insurance by the time we hung up. He took his time and never rushed me. He answered all my questions no matter how many times I asked the same question. He is excellent at his job. I never looked anywhere else.


J
JAMES b
Powder Springs, Georgia
3/13/2015
Medical Guardian Medical Alerts review
they don't want a review tried to sent two bad one hit sumit button it did not send either one.don;t do bus.with them