Compare ADT vs. Medical Guardian Medical Alerts

What’s the difference between ADT Medical Alert and Medical Guardian Medical Alert? See how our editors compare the two companies below.
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ADT Medical Alert
8.7 / 10 - Exellent
#3 in Medical Alerts
Our Partner
Medical Guardian
9.3 / 10 - Exellent
#2 in Medical Alerts
Our Partner
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Key Facts
  • Special pricing for AARP and USAA members
  • 24/7 monitoring - GPS location services - fall detection
  • Trusted by over 6,000,000
  • Unlimited range with 3G cellular option
  • Website doesn't show prices, just call for a quote!
  • A+ Rating with the BBB
  • 1,300 ft. button range & 72 hour Backup Battery 
  • Mobile (with GPS) & Fall Detection systems available
  • UL and CSAA Five Diamond Certified Monitoring Centers
  • No long-term Contracts
  • FREE Equipment, Activation, and Shipping!
  • Price Lock Guarantee & Lifetime Warranty on Equipment
ConsumersAdvocate.org Ratings
8.7 / 10 - Exellent
8/10
Equipment & Features
9/10
Coverage
9/10
Maintenance & Repairs
10/10
Monitoring Services
9/10
Service Agreements
8/10
Cost
8/10
Reviews
9.3 / 10 - Exellent
10/10
Equipment & Features
10/10
Coverage
9/10
Maintenance & Repairs
10/10
Monitoring Services
8/10
Service Agreements
8/10
Cost
9/10
Reviews
Customer Reviews
 (1)
11.0 / 10 - Terrible
100%
5 stars
0%
4 stars
0%
3 stars
0%
2 stars
100%
1 stars
 (322)
8.8 / 10 - Exellent
75%
5 stars
16%
4 stars
4%
3 stars
2%
2 stars
3%
1 stars
Final Verdict

Medical Guardian Medical Alert has a higher overall rating than ADT Medical Alert. Medical Guardian scores better than ADT across: Equipment & Features, Coverage, Monitoring Services, and Reviews. However, ADT scores better on Service Agreements. Both companies score similarly on Maintenance & Repairs, and Cost.

Latest Reviews

D
diane mahan
12/8/2016
Just got it. The activation call was super. The man was nice. knew his material. walked me thru the tests. the fall detector WORKED.I pray I never have to use it any of this for eal BUT it gives me a sense of calm knowing if I fall or any other emergency, help is a press away. Living alone,this is important. Price is much less than anticipated. I recommend this company.

S
Suzanne
12/7/2016
So far, so good. The customer service reps are pleasant.

J
[email protected]
10/4/2016
It looks like the "Fine Print" section describes things a little differently from what I experienced with ADT. No Activation Fee, Month-to-Month Agreement - with better pricing if you are an existing ADT customer, and if you are in a position to pay quarterly or annually. They do have a "Forever Rate" price lock on their monitoring fee - which is great! No hidden costs. Wonderful people at the call center - very kind, compassionate and caring! I would choose ADT over any other brand, any day of the week!

R
Randi G
Morganville, New Jersey
3/1/2016
I called for some information for my mom. I was not intending to sign up. Robin was so good at informing me about all the services. I ended up paying for a full year and insurance by the time we hung up. He took his time and never rushed me. He answered all my questions no matter how many times I asked the same question. He is excellent at his job. I never looked anywhere else.

J
JAMES b
Dallas, Georgia
3/13/2015
they don't want a review tried to sent two bad one hit sumit button it did not send either one.don;t do bus.with them