Compare ADT vs. GreatCall Medical Alerts

What’s the difference between ADT Medical Alert and GreatCall Medical Alert? See how our editors compare the two companies below.
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vsSelect 2 companies to compare
ADT Medical Alert
8.7 / 10 - Exellent
#3 in Medical Alerts
Our Partner
GreatCall Medical Alert
8.7 / 10 - Exellent
#4 in Medical Alerts
Our Partner
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Key Facts
  • Special pricing for AARP and USAA members
  • 24/7 monitoring - GPS location services - fall detection
  • Trusted by over 6,000,000
  • Unlimited range with 3G cellular option
  • Website doesn't show prices, just call for a quote!
  • Starts as Low as $19.99/mo
  • Unlimited Range with GPS Technology
  • Mobile, Waterproof, 1-button Medical Alert
  • Free shipping
  • No landline required
  • No Contracts or Installation Fees
  • Fall Detection and Device Replacement
  • Use Promo Code: GCJB010 after you input your credit card at the very end for 10% off!
ConsumersAdvocate.org Ratings
8.7 / 10 - Exellent
8/10
Equipment & Features
9/10
Coverage
9/10
Maintenance & Repairs
10/10
Monitoring Services
9/10
Service Agreements
8/10
Cost
8/10
Reviews
8.7 / 10 - Exellent
8/10
Equipment & Features
9/10
Coverage
7/10
Maintenance & Repairs
10/10
Monitoring Services
9/10
Service Agreements
10/10
Cost
8/10
Reviews
Customer Reviews
 (1)
11.0 / 10 - Terrible
100%
5 stars
0%
4 stars
0%
3 stars
0%
2 stars
100%
1 stars
 (10)
4.0 / 10 - Poor
0%
5 stars
40%
4 stars
0%
3 stars
0%
2 stars
60%
1 stars
Final Verdict

ADT Medical Alert and GreatCall Medical Alert are very close in quality and have the same overall rating. That said, ADT scores better than GreatCall across: Maintenance & Repairs. Whereas, GreatCall scores better on Coverage, Monitoring Services, and Cost. Both companies score similarly on Equipment & Features, Service Agreements, and Reviews.

Latest Reviews

Sandy Carter Frye
11/26/2016
I am rating the Device itself 4 Stars. The review follows. I loved this until the battery charger lasted approx . 18 mos. and I called and asked to buy another one but was told they don't sell them you have to buy a whole new Greatcall Outfit. I didn't like that, thought it should last much longer than that. Liked the Device itself though. When I bought it, it was $13.99 a mo. several months later they raised my monthly to $22.99 a mo.

J
[email protected]
10/4/2016
It looks like the "Fine Print" section describes things a little differently from what I experienced with ADT. No Activation Fee, Month-to-Month Agreement - with better pricing if you are an existing ADT customer, and if you are in a position to pay quarterly or annually. They do have a "Forever Rate" price lock on their monitoring fee - which is great! No hidden costs. Wonderful people at the call center - very kind, compassionate and caring! I would choose ADT over any other brand, any day of the week!

D
Don M
Scottsdale, Arizona
8/28/2016
I have had the Great Call 5 Star Alert for about 4 years now. I am now on my second unit because the (non replaceable) battery had died on the first one. It appears the batteries are good for about 2 to 3 years. Meaning that you will have to buy a new unit every 2 to 3 years. Fortunately I have never had to use it for an emergency call (I am knocking on wood now). I like the tracking feature where members of my family are alerted when I leave home and can see where I am at any time. Not planning to get hijacked and thrown in the trunk of my car but with the tracking feature people would know where I was. Since I have carried it for emergencies and have not had any I can't attest to the efficiency of the service. All I can say right now is the concept is great. At just over $20 a month (charged to a credit card monthly) I am satisfied with the 5 Star Alert system.

Jean Heisler
Richmond, Virginia
5/6/2016
I've had a 'Great Call' device for going on years now. I must be a frequent caller - seems like I fall - getting off the toilet or getting in my wheelchair - at least once a month. Besides getting stuck in the mud while wheeling around my yard or walking my dog. When I call 911 myself (one of Great Call's options), there is always an argument on whether I live in the city or county. I'm in tears before they finally agree I'm in the city. When I use my Great Call people - THEY get it straight - and the 911 people show up where I am.! Since I do walk my dogs, I *must* have a device that works everywhere. (Sometimes I drive to a park before unloading the wheelchair and the dog.) I've been extremely pleased with Great Call's service.

R
Robert M
Lowell, Massachusetts
10/19/2015
Got great call on advice of sister booker and cousin RN . Luv it.