Compare ADT vs. GreatCall Medical Alerts

What’s the difference between ADT Medical Alert and GreatCall Medical Alert? See how our editors compare the two companies below.
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Select 2 medical alerts companies to compare
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ADT Medical Alert
8.7 / 10 - Excellent
#3 in Medical Alerts
Our Partner
GreatCall Medical Alert
8.7 / 10 - Excellent
#7 in Medical Alerts
Our Partner
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Key Facts
  • Special pricing for AARP and USAA members
  • 24/7 monitoring - GPS location services - fall detection
  • Trusted by over 6,000,000
  • Unlimited range with 3G cellular option
  • Website doesn't show prices, just call for a quote!
  • Starts as Low as $19.99/mo
  • Unlimited Range with GPS Technology
  • Mobile, Waterproof, 1-button Medical Alert
  • Free shipping
  • No landline required
  • No Contracts or Installation Fees
  • Fall Detection and Device Replacement
  • Use Promo Code: GCJB010 after you input your credit card at the very end for 10% off!
ConsumersAdvocate.org Ratings
8.7 / 10 - Excellent
8/10
Equipment
9/10
Coverage
9/10
Maintenance & Repairs
10/10
Monitoring
9/10
Service Agreements
8/10
Contract & Price
8/10
Reputation
8.7 / 10 - Excellent
8/10
Equipment
9/10
Coverage
7/10
Maintenance & Repairs
10/10
Monitoring
9/10
Service Agreements
10/10
Contract & Price
8/10
Reputation
Customer Reviews
 (5)
2.8 / 10 - Poor
20%
5 stars
0%
4 stars
0%
3 stars
0%
2 stars
80%
1 stars
 (30)
3.2 / 10 - Poor
7%
5 stars
17%
4 stars
0%
3 stars
3%
2 stars
73%
1 stars
Final Verdict

ADT Medical Alert and GreatCall Medical Alert are very close in quality and have the same overall rating. That said, ADT scores better than GreatCall across: Maintenance & Repairs. Whereas, GreatCall scores better on Coverage, Monitoring, and Contract & Price. Both companies score similarly on Equipment, Service Agreements, and Reputation.

Latest Reviews

Delon F
Rochester, Indiana
GreatCall Medical Alert review
8/19/2017
Great idea. In use is questionable. We just took a 3 day trip out of state,yet the weekly report shows we were out and about for 19 hours. Wife wears it every day yet it usually reports less than 6 days use. It is on the charger EVERY night for at least 8 hours yet a couple times a month it turns off from low battery after about 11-12 hours of being on.

James O
Arlington, Texas
GreatCall Medical Alert review
6/16/2017
My Boss Mark is 90. He loves the mobility it offers. Excellent choice if you're a Senior

J
[email protected]
West Chester, Pennsylvania
ADT Medical Alert review
10/4/2016
It looks like the "Fine Print" section describes things a little differently from what I experienced with ADT. No Activation Fee, Month-to-Month Agreement - with better pricing if you are an existing ADT customer, and if you are in a position to pay quarterly or annually. They do have a "Forever Rate" price lock on their monitoring fee - which is great! No hidden costs. Wonderful people at the call center - very kind, compassionate and caring! I would choose ADT over any other brand, any day of the week!

Jean H
Richmond, Virginia
GreatCall Medical Alert review
5/6/2016
I've had a 'Great Call' device for going on years now. I must be a frequent caller - seems like I fall - getting off the toilet or getting in my wheelchair - at least once a month. Besides getting stuck in the mud while wheeling around my yard or walking my dog. When I call 911 myself (one of Great Call's options), there is always an argument on whether I live in the city or county. I'm in tears before they finally agree I'm in the city. When I use my Great Call people - THEY get it straight - and the 911 people show up where I am.! Since I do walk my dogs, I *must* have a device that works everywhere. (Sometimes I drive to a park before unloading the wheelchair and the dog.) I've been extremely pleased with Great Call's service.

R
Robert M
Lowell, Massachusetts
GreatCall Medical Alert review
10/19/2015
Got great call on advice of sister booker and cousin RN . Luv it.