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Compare ADT vs. GreatCall Medical Alerts

What’s the difference between ADT Medical Alert and GreatCall Medical Alert? See how our editors compare the two companies below.
Last Updated: October 28, 2017
Disclosure: We receive advertising revenue from some partners.
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ADT Medical Alert
9.1 / 10 - Excellent
#3 in Medical Alerts
GreatCall Medical Alert
8.6 / 10 - Excellent
#7 in Medical Alerts
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Key Facts

  • Special pricing for AARP and USAA members
  • 24/7 monitoring - GPS location services - fall detection
  • Trusted by over 6,000,000
  • Unlimited range with 3G cellular option
  • Website doesn't show prices, just call for a quote!
  • Starts as Low as $19.99/mo
  • Unlimited Range with GPS Technology
  • Mobile, Waterproof, 1-button Medical Alert
  • Free shipping, No landline required
  • No Contracts or Installation Fees
  • Fall Detection and Device Replacement
  • Use Promo Code: GCJB010 after you input your credit card at the very end for 10% off!

ConsumersAdvocate.org Ratings

9.1 / 10 - Excellent
10/10
Equipment
10/10
Monitoring
9/10
Contract & Price
8/10
Reputation
8.6 / 10 - Excellent
7/10
Equipment
10/10
Monitoring
10/10
Contract & Price
8/10
Reputation

Customer Reviews

 (5)
2.8 / 10 - Poor
20%
5 stars
0%
4 stars
0%
3 stars
0%
2 stars
80%
1 stars
 (33)
2.8 / 10 - Poor
6%
5 stars
15%
4 stars
0%
3 stars
3%
2 stars
67%
1 stars

Final Verdict

ADT Medical Alert has a higher overall rating than GreatCall Medical Alert. ADT scores better than GreatCall across: Equipment, Coverage, and Maintenance & Repairs. However, GreatCall scores better on Monitoring, and Contract & Price. Both companies score similarly on Service Agreements, and Reputation.


Latest Reviews

F
Frances R
Mesa, Arizona
8/23/2017
GreatCall Medical Alert review
I have had the old version for a number of years and have used it once. Was so pleased with the response. I have stepped on it a couple of times by accident and still such a quick response. Was so excited to get the wearable as I was wearing the old one on my wrist and it was heavy and not very attractive but cannot stand the ones around your neck. I realize some folks do not have a smart phone so that may be their best option. And the cost if half the price per month. thanks for coming up with an alternative. Fances Rang Chenoweth.


Delon F
Kewanna, Indiana
8/19/2017
GreatCall Medical Alert review
Great idea. In use is questionable. We just took a 3 day trip out of state,yet the weekly report shows we were out and about for 19 hours. Wife wears it every day yet it usually reports less than 6 days use. It is on the charger EVERY night for at least 8 hours yet a couple times a month it turns off from low battery after about 11-12 hours of being on.


J
jonathan@ja-jones.com
West Chester, Pennsylvania
10/4/2016
ADT Medical Alert review
It looks like the "Fine Print" section describes things a little differently from what I experienced with ADT. No Activation Fee, Month-to-Month Agreement - with better pricing if you are an existing ADT customer, and if you are in a position to pay quarterly or annually. They do have a "Forever Rate" price lock on their monitoring fee - which is great! No hidden costs. Wonderful people at the call center - very kind, compassionate and caring! I would choose ADT over any other brand, any day of the week!


Jean H
Midlothian, Virginia
5/5/2016
GreatCall Medical Alert review
I've had a 'Great Call' device for going on years now. I must be a frequent caller - seems like I fall - getting off the toilet or getting in my wheelchair - at least once a month. Besides getting stuck in the mud while wheeling around my yard or walking my dog. When I call 911 myself (one of Great Call's options), there is always an argument on whether I live in the city or county. I'm in tears before they finally agree I'm in the city. When I use my Great Call people - THEY get it straight - and the 911 people show up where I am.! Since I do walk my dogs, I *must* have a device that works everywhere. (Sometimes I drive to a park before unloading the wheelchair and the dog.) I've been extremely pleased with Great Call's service.


R
Robert M
Lowell, Massachusetts
10/18/2015
GreatCall Medical Alert review
Got great call on advice of sister booker and cousin RN . Luv it.