Compare ADT vs. Bay Alarm Medical Medical Alerts

What’s the difference between ADT Medical Alert and Bay Alarm Medical Alert? See how our editors compare the two companies below.
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ADT Medical Alert
8.7 / 10 - Excellent
#3 in Medical Alerts
Our Partner
Bay Alarm Medical Alert
9.9 / 10 - Excellent
#1 in Medical Alerts
Our Partner
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Key Facts
  • Special pricing for AARP and USAA members
  • 24/7 monitoring - GPS location services - fall detection
  • Trusted by over 6,000,000
  • Unlimited range with 3G cellular option
  • Website doesn't show prices, just call for a quote!
  • Most Popular Choice - A+ Rating with BBB
  • Special pricing for AARP and USAA members
  • 30 Day Risk-Free Trial
  • FREE Equipment, Activation, and Gift!
  • $27.95/ Month. No Long-Term Contract or Hidden Fees.
  • 1,000 ft. Range, Waterproof Pendant & 36-hr Battery Life.
  • Landline, Cellular, and GPS with Automatic Fall Detection
  • USA-based and UL Certified 24/7 Monitoring Centers
ConsumersAdvocate.org Ratings
8.7 / 10 - Excellent
8/10
Equipment
9/10
Coverage
9/10
Maintenance & Repairs
10/10
Monitoring
9/10
Service Agreements
8/10
Contract & Price
8/10
Reputation
9.9 / 10 - Excellent
10/10
Equipment
10/10
Coverage
10/10
Maintenance & Repairs
10/10
Monitoring
10/10
Service Agreements
9/10
Contract & Price
9/10
Reputation
Customer Reviews
 (5)
2.8 / 10 - Poor
20%
5 stars
0%
4 stars
0%
3 stars
0%
2 stars
80%
1 stars
 (867)
8.8 / 10 - Excellent
79%
5 stars
11%
4 stars
3%
3 stars
2%
2 stars
6%
1 stars
Final Verdict

Bay Alarm Medical Alert has a higher overall rating than ADT Medical Alert. Bay Alarm Medical scores better than ADT across: Equipment, Coverage, Maintenance & Repairs, Monitoring, Service Agreements, Contract & Price, and Reputation.

Latest Reviews

K
Kimi s
Oceanside, New York
Bay Alarm Medical Alert review
8/18/2017
We have only had to use Bay Alarm in one emergency situation and they were amazing. Since that day, I have been able to rest easy, knowing if something happens to my mom, I willl be contacted. When we need to test the device or have a question, they are always responsive, helpful and patient. Anytime anyone talks about getting an alert system, I always recommend Bay Alarm.

C
Colleen D
Bay Alarm Medical Alert review
8/16/2017
We purchased Bay Alarm for my mom who is 86 yrs old, lives alone, and has history of falling. It was very easy to install. My mom wears the device around her neck without any problem. Thank God, she has not had to access for help yet, but when I conduct the recommended monthly check, it connects very quickly to an operator. Customer service has also been very helpful & courteous. The only reason I did not rate it 5 stars is because she has not had to alert anyone as of yet, and hopefully, never will, but it provides a great deal of comfort & security knowing we have the medical alert in place in case she does.

J
[email protected]
West Chester, Pennsylvania
ADT Medical Alert review
10/4/2016
It looks like the "Fine Print" section describes things a little differently from what I experienced with ADT. No Activation Fee, Month-to-Month Agreement - with better pricing if you are an existing ADT customer, and if you are in a position to pay quarterly or annually. They do have a "Forever Rate" price lock on their monitoring fee - which is great! No hidden costs. Wonderful people at the call center - very kind, compassionate and caring! I would choose ADT over any other brand, any day of the week!

Freehold, New Jersey
Bay Alarm Medical Alert review
3/17/2016
I have just recently submitted a review

T
Tony E
Chicago, Illinois
Bay Alarm Medical Alert review
9/28/2015
Great system