Compare ADT vs. Bay Alarm Medical Medical Alerts
What’s the difference between ADT Medical Alert and Bay Alarm Medical Alert? See how our editors compare the two companies below.
Last Updated: April 06, 2024
Key Facts
- 24/7 monitoring - GPS location services - fall detection
- Trusted by over 8,000,000
- Unlimited range with 3G cellular option
- Website doesn't show prices, just call for a quote!
Free Shipping & Free Month on Select Plans
- Plans starting at $24.95 per month
- Professional monitoring included with all plans
- No activation fees or long-term contract required
- At-home and/or mobile protection
- Connect via landline or cellular devices
- Optional fall detection
OVERALL RATINGS
| ADT | Bay Alarm Medical | |
|---|---|---|
| Monitoring | 4.8/5 | 4.8/5 |
| Equipment | 4.6/5 | 4.4/5 |
| Contract and Price | 4.5/5 | 4.5/5 |
| Reputation and Certifications | 4.0/5 | 4.5/5 |
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Final Verdict
Bay Alarm Medical Alert and ADT Medical Alert are very close in quality and have the same overall rating. That said, Bay Alarm Medical scores better than ADT across: Reputation and Certifications. Whereas, ADT scores better on Coverage, Maintenance & Repairs, and Equipment. Both companies score similarly on Monitoring, Service Agreements, and Contract and Price.
Customer Comments & Reviews
Bay Alarm Medical Alert review
First of all, we are truly grateful that we have not had an emergency. Recently though I received an email stating that my mother's unit/alarm was showing "low battery". I live an hour and 1/2 away. When I visited last Tuesday, February 15 we tested the system. I told the person who answered the call about the "low battery", and she told me another necklace was being sent out. I did not ask for another necklace. This information was offered. I was relieved. But then on Thursday February 17, my mother received a call and she told them to call my brother. Then they called me. Everyone is very nice on the phone, but then we were all told the unit needed to be tested. I could have easily done that on Tuesday, the 15th, no problem. My concern now is that I have learned that the person I am speaking to on the phone may not know the REAL answer. I told the person I spoke with on the 17th that I was told on the 15th that a new necklace was being sent out. Her response to me was that the responders to not have the power to order a new necklace. But that was not my question. The responder volunteered that info. My point: it shakes my faith in a company when the people I encounter have different answers. I felt so good on the 15th that a necklace was being sent out. In the end, after the "testing", a necklace is on its way.
Bay Alarm Medical Alert review
I'm pleased with the service. Fortunately, I haven't had to use it in an emergency. But I have a suggestion. For the fall detection monitor I have, the instructions say that when charging, when the light goes from red to green, it's charged. Unfortunately many men like me are color blind (women don't get it but pass the gene on to their son(s)) so I can't tell when the light changes from red to green. Several other devices I have from other manufactures say that when charging, the LED is flashing. When it stops flashing and is on solid, the battery is charged. Surely you could do the same.
ADT Medical Alert review
It looks like the "Fine Print" section describes things a little differently from what I experienced with ADT. No Activation Fee, Month-to-Month Agreement - with better pricing if you are an existing ADT customer, and if you are in a position to pay quarterly or annually. They do have a "Forever Rate" price lock on their monitoring fee - which is great! No hidden costs. Wonderful people at the call center - very kind, compassionate and caring! I would choose ADT over any other brand, any day of the week!
Bay Alarm Medical Alert review
I have just recently submitted a review
Bay Alarm Medical Alert review
Great system
