Compare ADT vs. Bay Alarm Medical Alerts

What’s the difference between ADT Medical Alert and Bay Alarm Medical Alert? See how our editors compare the two companies below.
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ADT Medical Alert
8.7 / 10 - Exellent
#3 in Medical Alerts
Our Partner
Bay Alarm Medical Alert
9.9 / 10 - Exellent
#1 in Medical Alerts
Our Partner
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Key Facts
  • Special pricing for AARP and USAA members
  • 24/7 monitoring - GPS location services - fall detection
  • Trusted by over 6,000,000
  • Unlimited range with 3G cellular option
  • Website doesn't show prices, just call for a quote!
  • Most Popular Choice - A+ Rating with BBB
  • Special pricing for AARP and USAA members
  • FREE Equipment, Activation, and Shipping!
  • $25 per Month (billed twice a year)
  • 1,000 ft. Range. with Waterproof Pendant
  • 36-hr Battery Life.
  • Landline or Cellular
  • No Contract & Discounts Available!
ConsumersAdvocate.org Ratings
8.7 / 10 - Exellent
8/10
Equipment & Features
9/10
Coverage
9/10
Maintenance & Repairs
10/10
Monitoring Services
9/10
Service Agreements
8/10
Cost
8/10
Reviews
9.9 / 10 - Exellent
10/10
Equipment & Features
10/10
Coverage
10/10
Maintenance & Repairs
10/10
Monitoring Services
10/10
Service Agreements
9/10
Cost
9/10
Reviews
Customer Reviews
 (1)
11.0 / 10 - Terrible
100%
5 stars
0%
4 stars
0%
3 stars
0%
2 stars
100%
1 stars
 (723)
8.8 / 10 - Exellent
81%
5 stars
10%
4 stars
2%
3 stars
2%
2 stars
4%
1 stars
Final Verdict

Bay Alarm Medical Alert has a higher overall rating than ADT Medical Alert. Bay Alarm scores better than ADT across: Equipment & Features, Coverage, Maintenance & Repairs, Monitoring Services, Service Agreements, Cost, and Reviews.

Latest Reviews

K
Kathie Zang
12/9/2016
Fortunately we have not reported a medical emergency with Bay alarm since beginning our service earlier this year. However, it gives us the peace of mind knowing there is support available when needed. As a caretaker for my home bound wife it provides me with a safety net when leaving home for necessary errands. My wife wears the lightweight pendant until I return home. I also was pleased with the support I received from your customer service during the initial setup of this service.

K
Karen Bickle
Columbia City, Indiana
12/9/2016
My father is 85 years old and lives alone. I feel so much better since he has the alarm system. Every time we test it the answering service people are always most helpful and very nice to talk to. I would say the service is very good so far.

J
[email protected]
10/4/2016
It looks like the "Fine Print" section describes things a little differently from what I experienced with ADT. No Activation Fee, Month-to-Month Agreement - with better pricing if you are an existing ADT customer, and if you are in a position to pay quarterly or annually. They do have a "Forever Rate" price lock on their monitoring fee - which is great! No hidden costs. Wonderful people at the call center - very kind, compassionate and caring! I would choose ADT over any other brand, any day of the week!

Bay Shore, New York
3/17/2016
I have just recently submitted a review

T
Tony Esparza
Chicago, Illinois
9/28/2015
Great system