Compare ADT vs. Bay Alarm Medical Alerts

What’s the difference between ADT Medical Alert and Bay Alarm Medical Alert? See how our editors compare the two companies below.
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ADT Medical Alert
8.7 / 10 - Excellent
#3 in Medical Alerts
Our Partner
Bay Alarm Medical Alert
9.9 / 10 - Excellent
#1 in Medical Alerts
Our Partner
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Key Facts
  • Special pricing for AARP and USAA members
  • 24/7 monitoring - GPS location services - fall detection
  • Trusted by over 6,000,000
  • Unlimited range with 3G cellular option
  • Website doesn't show prices, just call for a quote!
  • Most Popular Choice - A+ Rating with BBB
  • Special pricing for AARP and USAA members
  • FREE Equipment, Activation, and Gift!
  • $25.95 per Month (billed twice a year)
  • 1,000 ft. Range. with Waterproof Pendant
  • 36-hr Battery Life.
  • Landline, Cellular, and GPS with Automatic Fall Detection
  • No Contracts or Hidden Fees!
  • USA-based and UL Certified 24/7 Monitoring Centers
ConsumersAdvocate.org Ratings
8.7 / 10 - Excellent
8/10
Equipment & Features
9/10
Coverage
9/10
Maintenance & Repairs
10/10
Monitoring Services
9/10
Service Agreements
8/10
Cost
8/10
Reviews
9.9 / 10 - Excellent
10/10
Equipment & Features
10/10
Coverage
10/10
Maintenance & Repairs
10/10
Monitoring Services
10/10
Service Agreements
9/10
Cost
9/10
Reviews
Customer Reviews
 (4)
3.2 / 10 - Poor
25%
5 stars
0%
4 stars
0%
3 stars
0%
2 stars
75%
1 stars
 (723)
8.8 / 10 - Excellent
81%
5 stars
9%
4 stars
2%
3 stars
2%
2 stars
5%
1 stars
Final Verdict

Bay Alarm Medical Alert has a higher overall rating than ADT Medical Alert. Bay Alarm scores better than ADT across: Equipment & Features, Coverage, Maintenance & Repairs, Monitoring Services, Service Agreements, Cost, and Reviews.

Latest Reviews

CR
Radford, Virginia
Bay Alarm Medical Alert review
3/22/2017
My 91-year-old mom fell at five in the morning and broke her wrist. Fortunately, she was wearing her alarm and pushed the button. Bay Alarm Medical phoned me. I went to her house to check on her, and when I called 911, I was told they were already on the way. They had all the information I had submitted to Bay Alarm Medical, so they knew how to get to her house and which one it was. (Not as easy as it sounds.) While one hopes no one will ever fall, I have to say that everything went exactly as it was supposed to. Bay Alarm Medical was a step ahead of me the whole way. Thank you, Bay Alarm Medical! I did a lot of research before deciding on a medical alert company, and Bay Alarm Medical had raves. I now know why.

D
Desiree
Santa Clara, California
Bay Alarm Medical Alert review
1/27/2017
Ordered this for my mom who is 72 and couldn't be more happy with the service. She's accidentally hit the alert buttons and within seconds she's received phone calls from Bay Alarm, the fire department and/or police. We know that it works!! Thanks Bay Alarm, highly recommend!

J
[email protected]
ADT Medical Alert review
10/4/2016
It looks like the "Fine Print" section describes things a little differently from what I experienced with ADT. No Activation Fee, Month-to-Month Agreement - with better pricing if you are an existing ADT customer, and if you are in a position to pay quarterly or annually. They do have a "Forever Rate" price lock on their monitoring fee - which is great! No hidden costs. Wonderful people at the call center - very kind, compassionate and caring! I would choose ADT over any other brand, any day of the week!

Bay Shore, New York
Bay Alarm Medical Alert review
3/17/2016
I have just recently submitted a review

T
Tony E
Chicago, Illinois
Bay Alarm Medical Alert review
9/28/2015
Great system