Compare ADT vs. Bay Alarm Medical Medical Alerts

What’s the difference between ADT Medical Alert and Bay Alarm Medical Alert? See how our editors compare the two companies below.
Last Updated: May 18, 2018
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ADT Medical Alert
8.9 / 10 - Excellent
#6 in Medical Alerts
Bay Alarm Medical Alert
9.4 / 10 - Excellent
#2 in Medical Alerts
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Key Facts

  • Special pricing for AARP and USAA members
  • 24/7 monitoring - GPS location services - fall detection
  • Trusted by over 6,000,000
  • Unlimited range with 3G cellular option
  • Website doesn't show prices, just call for a quote!
  • Limited Time! $19.95/ Month. No Long-Term Contract or Hidden Fees.
  • A+ Rating with BBB, Special pricing for AARP and USAA members
  • 30 Day Risk-Free Trial
  • FREE Equipment, Activation, and Gift!
  • 1,000 ft. Range, Waterproof Pendant & 36-hr Battery Life.
  • Landline, Cellular, and GPS with Automatic Fall Detection
  • USA-based and UL Certified 24/7 Monitoring Centers

OVERALL RATINGS

 ADTBay Alarm Medical
Equipment9/109/10
Monitoring10/1010/10
Contract & Price9/1010/10
Reputation8/109/10

Equipment Comparison

 ADTBay Alarm Medical
System Types
In-Home Landline
In-Home Cellular
Mobile/GPS
In-Home Landline
In-Home Cellular
Mobile/GPS
Help Button Option
Necklace
Wristband
Necklace
Wristband
Help Button Range
300 ft.
1,000 ft.
Base Station Backup Battery
30 hours
32 hours

Key Features

 ADTBay Alarm Medical
Wearable 2-Way Communication
Waterproof Help Button
Automatic Fall Detection
Supports Multiple Help Buttons

Additional Info

 ADTBay Alarm Medical
Cellular Provider Options
AT&T
Verizon
AT&T
Equipment Warranty
Lifetime Warranty
Lifetime Warranty on Help Button; 1 Year Warranty on Mobile/GPS unit

Monitoring Differences

 ADTBay Alarm Medical
Monitoring Options
Professionally Monitored
Professionally Monitored
Monitoring Center Type
Owned
Outsourced
Services
24/7 Monitoring
Emergency Dispatch
Non-Emergency Dispatch
24/7 Monitoring
Emergency Dispatch
Multilingual Staff

Contract & Price Comparison

Starting Prices

 ADTBay Alarm Medical
Landline
$29.99
$29.95
Cellular
$35.99
$39.95
Mobile/GPS
$39.99
$29.95
Free Monitoring for Additional Person

Contract & Fees

 ADTBay Alarm Medical
Contract Required?
Yes
No
Minimum Contract Length
1 months
Activation/ Installation Fee
None
None

Reputation & Professional Certifications

ADT
vs
Bay Alarm Medical
  • Underwriter's Laboratory (UL)
  • The Monitoring Association (TMA/CSAA)

Additional Ratings

 ADTBay Alarm Medical
TrustPilot Rating
3.3 out of 10
8.8 out of 10
BBB Rating
A+
A+
BBB Postive Reviews
10
0
BBB Neutral Reviews
4
0
BBB Negative Reviews
214
4
Date Collected
2017-08-17
2017-08-17

Disclaimers

Disclaimers


Contact & Additional Information

 ADTBay Alarm Medical
Homepage URL
Headquarters Address
1501 Yamato Rd, Boca Raton, FL, 33431
2600 Stanwell Dr #103, Concord, CA, 94520
Mailing Address
1501 Yamato Rd, Boca Raton, FL, 33431
2600 Stanwell Dr #103, Concord, CA, 94520
Year Founded
1890
2007

Final Verdict

Bay Alarm Medical Alert has a higher overall rating than ADT Medical Alert. Bay Alarm Medical scores better than ADT across: Coverage, Maintenance & Repairs, Monitoring, Service Agreements, Contract & Price, and Reputation. Both companies score similarly on Equipment.


Customer Comments & Reviews

Linda K
San Jose, California
2/2/2018
Bay Alarm Medical Alert review
I have fallen several times and fortunarelaty had help at my house at the time. I have called to check on my gps tests and arm band tests and had wonderful cheery responders verify my alarm was in working condition ,very pleasant. Please tell my childhood friend Roger westfall hello for me. I lost his number. H


D
Donna B
Indianapolis, Indiana
1/17/2018
Bay Alarm Medical Alert review
I would like to try the GPS to see how it does for the 14 days free. Trial you can reach me at 334 600 9802 my name is Donna Bozeman I live in Montgomery Alabama I can't wait to hear from you I am a fall risk I have SLE lupus fibromyalgia Raynaud's syndrome heart trouble blood clots and 9 and I'm also in a Hoveround a little chair and a rollator and sometime I use a cane if I feel good that's if my lupus will let me but most of time I'm in a hospital bed so please give me a call back and let me know 5different other diagnosis


J
jonathan@ja-jones.com
West Chester, Pennsylvania
10/4/2016
ADT Medical Alert review
It looks like the "Fine Print" section describes things a little differently from what I experienced with ADT. No Activation Fee, Month-to-Month Agreement - with better pricing if you are an existing ADT customer, and if you are in a position to pay quarterly or annually. They do have a "Forever Rate" price lock on their monitoring fee - which is great! No hidden costs. Wonderful people at the call center - very kind, compassionate and caring! I would choose ADT over any other brand, any day of the week!


Freehold, New Jersey
3/17/2016
Bay Alarm Medical Alert review
I have just recently submitted a review


T
Tony E
Chicago, Illinois
9/27/2015
Bay Alarm Medical Alert review
Great system