Compare ADT vs. Bay Alarm Medical Medical Alerts

What’s the difference between ADT Medical Alert and Bay Alarm Medical Alert? See how our editors compare the two companies below.
Last Updated: January 15, 2018
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ADT Medical Alert
8.9 / 10 - Excellent
#6 in Medical Alerts
Bay Alarm Medical Alert
9.6 / 10 - Excellent
#1 in Medical Alerts
vs

Key Facts

  • Special pricing for AARP and USAA members
  • 24/7 monitoring - GPS location services - fall detection
  • Trusted by over 6,000,000
  • Unlimited range with 3G cellular option
  • Website doesn't show prices, just call for a quote!
  • Black Friday Sale Has Started! $19.95/ Month. No Long-Term Contract or Hidden Fees.
  • Most Popular Choice - A+ Rating with BBB
  • Special pricing for AARP and USAA members
  • 30 Day Risk-Free Trial
  • FREE Equipment, Activation, and Gift!
  • 1,000 ft. Range, Waterproof Pendant & 36-hr Battery Life.
  • Landline, Cellular, and GPS with Automatic Fall Detection
  • USA-based and UL Certified 24/7 Monitoring Centers

OVERALL RATINGS

 ADTBay Alarm Medical
Equipment9/1010/10
Monitoring10/1010/10
Contract & Price9/109/10
Reputation8/109/10

Equipment Comparison

 ADTBay Alarm Medical
System Types
In-Home Landline
In-Home Cellular
Mobile/GPS
In-Home Landline
In-Home Cellular
Mobile/GPS
Help Button Option
Necklace
Wristband
Necklace
Wristband
Help Button Range
300 ft.
1,000 ft.
Base Station Backup Battery
30 hours
32 hours

Key Features

 ADTBay Alarm Medical
Wearable 2-Way Communication
Waterproof Help Button
Automatic Fall Detection
Supports Multiple Help Buttons

Additional Info

 ADTBay Alarm Medical
Cellular Provider Options
AT&T
Verizon
AT&T
Equipment Warranty
Lifetime Warranty
Lifetime Warranty on Help Button; 1 Year Warranty on Mobile/GPS unit

Monitoring Differences

 ADTBay Alarm Medical
Monitoring Options
Professionally Monitored
Professionally Monitored
Monitoring Center Type
Owned
Outsourced
Services
24/7 Monitoring
Emergency Dispatch
Non-Emergency Dispatch
24/7 Monitoring
Emergency Dispatch
Multilingual Staff

Contract & Price Comparison

Starting Prices

 ADTBay Alarm Medical
Landline
$29.99
$29.95
Cellular
$35.99
$39.95
Mobile/GPS
$39.99
$29.95
Free Monitoring for Additional Person

Contract & Fees

 ADTBay Alarm Medical
Contract Required?
Yes
No
Minimum Contract Length
1 months
Activation/ Installation Fee
None
None

Reputation & Professional Certifications

ADT
vs
Bay Alarm Medical
  • Underwriter's Laboratory (UL)
  • The Monitoring Association (TMA/CSAA)

Additional Ratings

 ADTBay Alarm Medical
TrustPilot Rating
3.3 out of 10
8.8 out of 10
BBB Rating
A+
A+
BBB Postive Reviews
10
0
BBB Neutral Reviews
4
0
BBB Negative Reviews
214
4
Date Collected
2017-08-17
2017-08-17

Contact & Additional Information

 ADTBay Alarm Medical
Homepage URL
Headquarters Address
1501 Yamato Rd, Boca Raton, FL, 33431
2600 Stanwell Dr #103, Concord, CA, 94520
Mailing Address
1501 Yamato Rd, Boca Raton, FL, 33431
2600 Stanwell Dr #103, Concord, CA, 94520
Year Founded
1890
2007

Final Verdict

Bay Alarm Medical Alert has a higher overall rating than ADT Medical Alert. Bay Alarm Medical scores better than ADT across: Equipment, Coverage, Maintenance & Repairs, Monitoring, Service Agreements, and Reputation. Both companies score similarly on Contract & Price.


Customer Comments & Reviews

R
Roger K
Brunswick, Ohio
11/28/2017
Bay Alarm Medical Alert review
Very quick to alarming by technicians. We've had several accidental hitting the alarm. They confirmed that everyone was well after receiving the alarm. Asked us our names and address and that everything was alright told us to set our alarms off if we're ever in need of help. Great service, highly recommended !!


D
D T
Phoenix, Arizona
10/13/2017
Bay Alarm Medical Alert review
Response time was fast.Operators were courteous. Price for mobile system too high compared to other medical alert available.Mobile unit too heavy. Other firms offer more update technology at a lower price. See Life Station who offers a lightweight,waterproof pendant with GPS, WIFI and voice control in a smaller pendant for only $32 ,mo(discount price) with free shipping ,no activation fee and no long term contract.


J
jonathan@ja-jones.com
West Chester, Pennsylvania
10/4/2016
ADT Medical Alert review
It looks like the "Fine Print" section describes things a little differently from what I experienced with ADT. No Activation Fee, Month-to-Month Agreement - with better pricing if you are an existing ADT customer, and if you are in a position to pay quarterly or annually. They do have a "Forever Rate" price lock on their monitoring fee - which is great! No hidden costs. Wonderful people at the call center - very kind, compassionate and caring! I would choose ADT over any other brand, any day of the week!


Freehold, New Jersey
3/17/2016
Bay Alarm Medical Alert review
I have just recently submitted a review


T
Tony E
Chicago, Illinois
9/28/2015
Bay Alarm Medical Alert review
Great system