Amoma Hotels Review

Rating: 7.4 / 10 (Very good)
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Amoma is an online booking website that provides reservation solutions to travelers, completely over the internet. With over 300,000 hotels in 57,000 destinations across the globe, from virtually every category of accommodation, Amoma can provide their customers with a wide selection of choices for their travel needs. They have a TrustPilot rating of 8.5 out of 10, or great.

How is Amoma rated?


Customer Experience
Search Options
Additional Services

Overall Rating: 7.4 / 10 (Very good)

Amoma is a good launching point for looking for hotel and lodgings, as well as flights. However, travelers who wish to plan a trip from beginning to end and everything in between, may be better served looking at some of their competitors as well, since Amoma focuses mainly on accommodations, not on additional experiences. Despite the company's very good 8.6 TrustPilot score, we found some complaints regarding the company's communication, or lack thereof.

Amoma Customer Experience

Customer Experience - 8.3 / 10

Amoma's website is straightforward and easy to navigate, and the company offers multiple ways of getting in touch with one of their 300+ representatives around the world. They accept all major credit cards as payment, as well as wire transfers. Policies regarding cancellations and reservation modifications depend on the hotel room, so both we and they recommend reading the associated details before completing a booking.

Payment Options

  • Wire Transfer
  • Mastercard
  • Visa
  • American Express

Customer Support

  • FAQs
  • 24/7 Support
  • Email
  • Phone
Ease of Use
Cancellation Policy
The cancellation/modification policy informs you about the various conditions that will apply when you have to cancel/modify a reservation. It depends on the hotel/room. You can find details of the hotel cancellation/modification policy on the payment page. Make sure you check the cancellation/modification policy during the booking process as well as within your account.

Customer Reviews

Trust Pilot Rating
8.5 out of 10


  • Guest Reviews
  • Guest Rankings

Amoma Search Options

Search Options - 7.5 / 10

Though the hotels that Amoma provides in its search results offer a host of different amenities, the website doesn't allow customers to refine their search results by the features they'd like included in their stay. The only available search parameters have to do with geographical location/neighborhood, price, popularity as powered by TripAdvisor, and star rating. Though Amoma doesn't just offer accommodations in Europe, their offerings definitely skew towards there.

Type of Property

  • Hotel
  • Apart-Hotel
  • Private Room

Sorting Criteria

  • Price
  • Location
  • Popularity
  • Star Rating
Regional Specialization

Amoma Value

Value - 7 / 10

Amoma doesn't have any specific rewards programs, though they do adhere to the standard industry policy of Price Matching better rates, if customers can find lower prices than those shown on the website. It is possible to find deals on Amoma, not just through their advertised rates, but also thanks to their coupons and promo codes.
Promo Codes
Price Match

Amoma Additional Services

Additional Services - 6.5 / 10

Amoma is a good place to find inexpensive and varied hotel rates, but as they specialize in this specific aspect of travel, their additional services are simple, to say the least. Customers can book flights through the website, as well as coordinate transfers to and from their port of arrival and their lodgings.
Flight Booking

Company Profile

Full Name
Amoma Hotels
Quai Wilson 45, Geneva, Switzerland

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Customer Comments & Reviews

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Ann Arbor, Michigan
NEVER EVER EVER EVER EVER BOOK THROUGH AMOMA. They claim to have booked you a hotel room, send you a 'confirmation' but when you check into the hotel, the hotel will know nothing of the booking. Amoma will claim that they booked your room and paid the hotel, but then you yourself cancelled the booking and that is YOUR OWN fault and not theirs. This happened to me and they stole my money and refused to give me a refund even though they did not provide a service that was promised to me. Like many of you, I though that some of the reviews were wrong and that it was a verified site on google. But please do yourself a favor and do not book through them.

Top Rated
Our Partner
9.8 / 10
  • In business since 1996
  • Discount and loyalty program
  • Search for hotels by type of experience
  • Book cruises and vacation rentals
  • Over 590,000 properties available
  • Earn double points when booking with the Expedia app
  • Customer support available 24/7