Many or all of the companies featured compensate us. Compensation and research may determine where and how companies appear. Learn more

Compare Intermedia vs. Rackspace Hosted Exchange

What’s the difference between Intermedia Hosted Exchange and Rackspace Hosted Exchange? See how our editors compare the two companies below.
Last Updated: November 12, 2023
Intermedia Hosted Exchange
4.9 / 5 - Excellent
no_rank
Rackspace Hosted Exchange
4.7 / 5 - Excellent
#2 in Hosted Exchange
vs

Key Facts

  • #1 Choice of Consumers Advocate Visitors in 2016!
  • 99.999% uptime guarantee w/Enterprise-class security & reliability
  • Free migration/onboarding by Intermedia experts
  • 24/7 Support, <60 second hold time
  • Anytime, anywhere access to email 
  • Robust and intuitive control panel offering granular control
  • Over 1 million users trust Intermedia
  • 100 GB mailboxes
  • 50 MB attachments
  • Free trial
  • 100% uptime guarantee
  • Anti-virus, anti-spam and SSL encryption
  • Skype for business ready

OVERALL RATINGS

 IntermediaRackspace
Features 5.0/54.5/5
Integrations5.0/55.0/5
Pricing4.3/54.5/5
Support5.0/54.8/5

Features & Specifications

Key Details

 IntermediaRackspace
Unlimited Storage
Max Message Size
50MB
50MB
Supports
Exchange Server 2016
Exchange Server 2016
Uptime Percentage Guarantee
99.999%
100.0%
Supported Connections
IMAP
POP
MAPI
IMAP
POP
MAPI

Productivity Features

Intermedia
vs
Rackspace
  • Control Panel/ Dashboard
  • Blackberry Support
  • ActiveSync
  • Email Archiving
  • Email Disclaimer
  • Spam Filtering
  • Control Panel/ Dashboard
  • Blackberry Support
  • ActiveSync
  • Email Archiving
  • Email Disclaimer
  • Spam Filtering

Collaboration Features

Intermedia
vs
Rackspace
  • Resource Mailbox
  • Calendar Sharing
  • Public Folders
  • Shared Contacts
  • Resource Mailbox
  • Calendar Sharing
  • Public Folders
  • Shared Contacts

Security

Features

Intermedia
vs
Rackspace
  • Multi-Tenant Platform Security
  • Email Encryption
  • Security Policy Customization
  • Automatic Backup
  • Remote Device Wipe
  • Anti-Virus / Anti-Malware
  • Redundant ISPs
Display Less
1 More
  • Multi-Tenant Platform Security
  • Email Encryption
  • Security Policy Customization
  • Automatic Backup
  • Remote Device Wipe
  • Anti-Virus / Anti-Malware
  • Redundant ISPs
Display Less
1 More

Certifications

Intermedia
vs
Rackspace
  • HIPPA
  • FISMA
  • FINRA
  • EU Safe Harbor Compliant
  • SSAE 16 Certified
  • ISO 27001 Certified
  • SSAE 16 Type II Certified
  • SOC Type 2 Certified
  • PCI Compliant
  • HIPPA
  • FISMA
  • FINRA
  • EU Safe Harbor Compliant
  • SSAE 16 Certified
  • ISO 27001 Certified
  • SOC Type 2 Certified
  • PCI Compliant

Cost Comparison

 IntermediaRackspace
Price
Starting at $7.49
Starting at $7.99
Price Structure
per user per month
per user per month
Additional Features
Additional Fee
Additional Fee
Security Features
Additional Fee
Included
Additional Storage Space
Additional Fee

Integrations

Supported Microsoft Apps

Intermedia
vs
Rackspace
  • Outlook
  • Office
  • Lync
  • SharePoint
  • Outlook
  • Outlook Web App
  • Office
  • Lync
  • SharePoint

3rd Party Integrations

Intermedia
vs
Rackspace
  • Salesforce
  • Skype for Business
  • ShareSync
  • Salesforce
  • Skype for Business

Company Reputation & Support

Migration Support

Free, expert migration and on-boarding.
Rackspace's experienced team can help migrate your servers, databases, applications, and email among cloud, dedicated, and virtual environments.

Reputation

 IntermediaRackspace
Year Founded
1995
1998
BBB Rating
A+
A+
Trust Pilot Rating
8.7 out of 10
Date Collected
2017-08-13
2017-08-13

Contact & Additional Info

 IntermediaRackspace
Homepage URL
Company Phone
(888) 302-6967
(844) 768-0059
Headquarters Address
825 E. Middlefield Road, Mountain View, CA, 94043
1 Fanatical Place, City of Windcrest, San Antonio, TX, 78218

Final Verdict

Intermedia Hosted Exchange has a higher overall rating than Rackspace Hosted Exchange. Intermedia scores better than Rackspace across: Features, Support, and Reputation & Support. However, Rackspace scores better on Pricing. Both companies score similarly on Integrations.


Customer Comments & Reviews

K
Kevin C
11/12/2018
Rackspace Hosted Exchange review
So many spoofed spam and virus attachments it's pitiful. I don't know what has happened to their anti-spam/anti-phishing filters but they are junk now. Also their invoicing is stupid. We went from a 1 page breakdown of how much we were paying per mailbox to a 4 page invoice that tells us nothing but totals. I feel that over the last year that Rackspace has started going downhill in terms of service offering. We have spf, dmarc and dkim all implemented and all Rackspace can also tell us is to block the ip and the sender from the message headers. Though the headers specifically state that the email was scanned with Trend Micro, I don't feel that it's doing any good seeing as how we continually get infected attachments.