Compare AFC Home Club vs. TotalProtect Home Warranties

What’s the difference between America's 1st Choice Home Club Warranty and TotalProtect Home Warranty? See how our editors compare the two companies below.
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AFC Home Club
9.4 / 10 - Excellent
#2 in Home Warranties
Our Partner
vs

Key Facts

  • Award winning service
  • Save 10% on any plan
  • Dedicated account managers
  • Choose your own service technicians
  • Longest work guarantee
  • Unlimited number of repairs
  • 30-day money back guarantee
  • 6-month guarantee on covered repairs
  • 24/7 support team
  • 3 home warranty plans to choose from
  • 40,000 pre-screened service technicians
  • Save $100 when you sign up by phone, choose a Combo Plan, and pay your annual premium at time of purchase (not valid in all states; call to see if you qualify)

ConsumersAdvocate.org Ratings

9.4 / 10 - Excellent
10/10
Coverage
10/10
Reputation
9/10
Contract & Price
10/10
Claims & Service
8.6 / 10 - Excellent
10/10
Coverage
8/10
Reputation
9/10
Contract & Price
8/10
Claims & Service

Customer Reviews

 (71)
5.0 / 10 - Average
39%
5 stars
3%
4 stars
1%
3 stars
3%
2 stars
54%
1 stars
 (46)
1.8 / 10 - Terrible
4%
5 stars
0%
4 stars
4%
3 stars
11%
2 stars
72%
1 stars

Final Verdict

America's 1st Choice Home Club Warranty has a higher overall rating than TotalProtect Home Warranty. AFC Home Club scores better than TotalProtect across: Reputation, Contract & Price, Claims & Service, Contractor Network, and Customer Base. Both companies score similarly on Coverage.


Latest Reviews

A
Abhay
Los Angeles, California

9/12/2017
America's 1st Choice Home Club Warranty review
America's First Choice Home Club had good reviews and they would let me use my own contractor, so I chose them over other providers. Dealing with their reps has been straight forward and I had no difficulties in submitting my claims with them. Also, the technicians who came out were capable people and I have no issues with their work.

AFC C  
Official Response

Responder of America's 1st Choice Home Club Warranty
Thank you, Abhay for your feed back. We appreciate your business with us and look forward in continuing to be at your service. Call us anytime, customer service is our highest priority!

M
Marilyn
Chantilly, Virginia

8/23/2017
America's 1st Choice Home Club Warranty review
I was looking for a new home warranty and AFC Home Club had recommendations in their website, so I got them. I have submitted a claim online and their website was very easy to use. It worked for me. I got a response in within 12 hours because I did it on a weekend. It was a hot water heater that went out, came back on, and then didn't work for a month. It is not an emergency. But if it is, I will call them. They answer on weekends but I'm not going to take advantage of that. So, it took a couple of days before I received a confirmation on who was coming out. The young man they sent out impressed me. He explained everything to me and walked me through the process. He stayed until it was certain that the problem will not be the same. I was also impressed with the turnaround time. It was a good experience which doesn't happen every time you have someone come out. It was very easy. One experience doesn't speak for everything but I'll give them a chance.

AFC C  
Official Response

Responder of America's 1st Choice Home Club Warranty
Marilyn, we are happy to hear that you have had such a great experience with us. We do our very best to get back to all of our homeowners as quickly and sufficiently as possible. Customer service is our highest priority, we are here for you anytime! Thank you for your business with us.

Tom C
Saint Augustine, Florida

4/17/2017
TotalProtect Home Warranty review
they covered my Ac system paying for a new unit. It was not easy as I would have liked but they covered a 5k expense . The co pay for repairs was 85 so you were not fast to call on something you could fix yourself. When they were called they did respond and had great tech who did a good job. I would even say the tech were outstanding not trying to sell up service. etc...My only complaint was cost of coverage and the cost of co pay. after experience another service I got a idea of value.


M
Mark P
Decatur, Georgia

7/25/2016
America's 1st Choice Home Club Warranty review
I have had an AFC Home Club plan for 6 months now and have had to use their services 3 times already unfortunately. Once for my dishwasher, another for my AC and a third time for a bathtub/faucet issue. Every time I have put a request in they have been quick to respond, schedule a technician and handle the problem without much stress. I am so very glad I am covered with my home club plan and plan to renew year after year to keep my home protected.


William M
Morganville, New Jersey

7/16/2016
TotalProtect Home Warranty review
We had a refrigerator problem in our home in North Carolina, we live in New York but luckily our daughter lives around the corner. We went online to put in our claim and within minutes received a call back with a claim number and setup to GE repair through Sears. They came and fixed it on the days we needed and the time we wanted so she could be there and get to work on time. The whole process was so professional and devoid of problems that could have been an issue was handled smoothly. TotalProtect even called back to see if everything was repaired and if we needed any further assistance. We highly recommend this program to protect all your appliances worry free.


J
Jenny S
Atlanta, Georgia

4/5/2016
America's 1st Choice Home Club Warranty review
I have read the reviews of this company and must say AFC is the best I have ever dealt with. I filed my claim request and within 2 hours the service had been set up. The man that came out was great and fixed my problem within a few minutes. Thanks AFC for being there when I needed you most.


Rae M
Springfield, Virginia

3/23/2016
TotalProtect Home Warranty review
I've had pretty good experience with the company. I find that a lot of the companies in their database are very small and often not the best. One strong exception is a plumbing company I've used through Total Protect. They're excellent but I have to fight to get work assigned to them since the want to "rotate " among some losers in their database. I had a terrible experience regarding clothes dryer and finally gave up and bought a new dryer at my total expense. That is NOT the way this is supposed to work. I may change to AHS if things continue badly.