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Compare AFC Home Club vs. TotalProtect Home Warranties

What’s the difference between America's 1st Choice Home Club Warranty and TotalProtect Home Warranty? See how our editors compare the two companies below.
Last Updated: November 17, 2017
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AFC Home Club
9.4 / 10 - Excellent
#2 in Home Warranties
vs

Key Facts

  • Award winning service
  • Save 10% on any plan
  • Dedicated account managers
  • Choose your own service technicians
  • Longest work guarantee
  • Unlimited number of repairs
  • 30-day money back guarantee
  • 6-month guarantee on covered repairs
  • 24/7 support team
  • 3 home warranty plans to choose from
  • 40,000 pre-screened service technicians
  • Save $100 when you sign up by phone, choose a Combo Plan, and pay your annual premium at time of purchase (not valid in all states; call to see if you qualify)

ConsumersAdvocate.org Ratings

9.4 / 10 - Excellent
10/10
Coverage
10/10
Reputation
9/10
Contract & Price
10/10
Claims & Service
8.6 / 10 - Excellent
10/10
Coverage
8/10
Reputation
9/10
Contract & Price
8/10
Claims & Service

Customer Reviews

 (81)
5.2 / 10 - Average
40%
5 stars
5%
4 stars
1%
3 stars
2%
2 stars
52%
1 stars
 (48)
2.0 / 10 - Terrible
4%
5 stars
0%
4 stars
4%
3 stars
10%
2 stars
77%
1 stars

Final Verdict

America's 1st Choice Home Club Warranty has a higher overall rating than TotalProtect Home Warranty. AFC Home Club scores better than TotalProtect across: Reputation, Contract & Price, Claims & Service, Contractor Network, and Customer Base. Both companies score similarly on Coverage.


Latest Reviews

Brian J
Nashville, Tennessee
10/30/2017
America's 1st Choice Home Club Warranty review
Response time to my issue was good and the necessary repairs were made correctly. The set co-pay is nice and I feel that I am getting good value and peace of mind for the price I paid for my home warranty.


G
Gary L
Ontario, California
10/27/2017
America's 1st Choice Home Club Warranty review
The salesman who assisted me was informative, polite & professional. I really like that I can select the contractors who perform the services on my home.


Tom C
Saint Augustine, Florida
4/17/2017
TotalProtect Home Warranty review
they covered my Ac system paying for a new unit. It was not easy as I would have liked but they covered a 5k expense . The co pay for repairs was 85 so you were not fast to call on something you could fix yourself. When they were called they did respond and had great tech who did a good job. I would even say the tech were outstanding not trying to sell up service. etc...My only complaint was cost of coverage and the cost of co pay. after experience another service I got a idea of value.


M
Mark P
Decatur, Georgia
7/25/2016
America's 1st Choice Home Club Warranty review
I have had an AFC Home Club plan for 6 months now and have had to use their services 3 times already unfortunately. Once for my dishwasher, another for my AC and a third time for a bathtub/faucet issue. Every time I have put a request in they have been quick to respond, schedule a technician and handle the problem without much stress. I am so very glad I am covered with my home club plan and plan to renew year after year to keep my home protected.


William M
Morganville, New Jersey
7/16/2016
TotalProtect Home Warranty review
We had a refrigerator problem in our home in North Carolina, we live in New York but luckily our daughter lives around the corner. We went online to put in our claim and within minutes received a call back with a claim number and setup to GE repair through Sears. They came and fixed it on the days we needed and the time we wanted so she could be there and get to work on time. The whole process was so professional and devoid of problems that could have been an issue was handled smoothly. TotalProtect even called back to see if everything was repaired and if we needed any further assistance. We highly recommend this program to protect all your appliances worry free.


J
Jenny S
Atlanta, Georgia
4/5/2016
America's 1st Choice Home Club Warranty review
I have read the reviews of this company and must say AFC is the best I have ever dealt with. I filed my claim request and within 2 hours the service had been set up. The man that came out was great and fixed my problem within a few minutes. Thanks AFC for being there when I needed you most.


Rae M
Springfield, Virginia
3/23/2016
TotalProtect Home Warranty review
I've had pretty good experience with the company. I find that a lot of the companies in their database are very small and often not the best. One strong exception is a plumbing company I've used through Total Protect. They're excellent but I have to fight to get work assigned to them since the want to "rotate " among some losers in their database. I had a terrible experience regarding clothes dryer and finally gave up and bought a new dryer at my total expense. That is NOT the way this is supposed to work. I may change to AHS if things continue badly.