Compare AFC Home Club vs. Home Service Club Home Warranties

What’s the difference between America's 1st Choice Home Club Warranty and Home Service Club Home Warranty? See how our editors compare the two companies below.
Last Updated: January 16, 2018
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AFC Home Club
9.4 / 10 - Excellent
#2 in Home Warranties
Home Service Club
9.0 / 10 - Excellent
no_rank
vs

Key Facts

  • Award winning service
  • Save 10% on any plan
  • Dedicated account managers
  • Choose your own service technicians
  • Longest work guarantee
  • Unlimited number of repairs
  • Strong online ratings and reviews
  • 24/7 service team schedules repairs fast
  • No home inspection needed
  • Extensive list of system and appliance coverage
  • 2 plans to fit your budget
  • Award winning service!

OVERALL RATINGS

 AFC Home ClubHome Service Club
Coverage10/109/10
Reputation10/109/10
Contract & Price9/109/10
Claims & Service10/108/10

Coverage

Key Facts

 AFC Home ClubHome Service Club
Plan Types
Combo Plan
Combo Plan
Benefit Limit Type
Per Item
Per Item
Per Term
Typical Appliance Benefit Limit
$1,500
$2,500
Typical Systems Benefit Limit
$1,500
$2,500

Coverage Details

Covered Systems

AFC Home Club
vs
Home Service Club
  • Air Conditioning
  • Heating
  • Electrical
  • Plumbing
  • Water Heaters
  • Air Conditioning
  • Heating
  • Electrical
  • Plumbing
  • Water Heaters
  • Instant Hot/Cold Water Dispensers
  • Central Vacuums
  • Smoke Detectors
  • Doorbells
  • Ceiling Fans
  • Ductwork
  • Sump Pumps
  • Telephone Wiring

Covered Appliances

AFC Home Club
vs
Home Service Club
  • Refrigerators
  • Dishwashers
  • Clothes Dryers
  • Clothes Washers
  • Ranges/Ovens/Cooktops
  • Built-in Microwave
  • Garage Door Openers
  • Garbage Disposal
  • Refrigerators
  • Dishwashers
  • Clothes Dryers
  • Clothes Washers
  • Ranges/Ovens/Cooktops
  • Built-in Microwave
  • Free-standing Ice Makers
  • Trash Compactors
  • Garage Door Openers
  • Built-in Food Processors
  • Garbage Disposal
  • Stand Alone Freezer
Display Less
2 More
AFC Home Club
vs
Home Service Club
  • Pool/Spa
  • Well Pump
  • Septic
  • Roof Leaks

Contract & Price

Contract Details

 AFC Home ClubHome Service Club
Annual Premium
Starting at $395
Starting at $400
Home Inspection Required for Contract?
No
No
Online Quote/Application

Sample Contract

AFC Home Club provides a sample contract for potential customers on its website: https://afchomeclub.com/wp-content/uploads/2014/07/9600-P-2.pdf

Sample Contract

Cancellation Policy

The membership shall be non-cancelable by CRAST except for nonpayment of membership fees or diagnostic fees, when a customer threatens to harm or does harm a CRAST Agent, fraud or misrepresentation of facts by the client, or by agreement between company and client. There will be no refunds for memberships canceled due to non-payment. New members may cancel within the first 30 days of the order date for a full refund of the paid membership. After 30 days, the customer shall be entitled to a pro rata refund of the paid membership fee, less any claims paid or time used in membership by CRAST, and a $75.00 cancellation fee.
The customer may cancel the HSC service agreement for any reason within the first thirty 30 days following the date of purchase and shall be entitled to a refund of the paid contract fees less any service costs incurred by HSC and an administrative fee of up to $45. After 30 days, the customer shall be entitled to a pro rata refund of the paid contract fees for the unexpired term, less any service costs and an administrative fee of up to $45. This contract may be canceled by HSC for nonpayment of contract fee, fraud or misrepresentation by the customer, by agreement between client and company, or if the customer threatens to harm or does harm the safety or well-being of HSC, their property, employees or contractors. HSC may cancel the contract without reason at any time in the first 30 days following its effective date. If HSC cancels the contract within the first 30 days, the customer will not be charged an administrative fee and shall be entitled to a refund of the paid contract fees less any service costs incurred. If HSC cancels the contract after 30 days, the customer shall be entitled to a pro rata refund of the paid contract fees for the unexpired term, less any service costs and an administrative fee of up to $45.

Claims & Service

Claims

 AFC Home ClubHome Service Club
Maintenance Records Required for Service?
Yes
No
24/7 Claims Department?
Waiting Period
30 days
30 days

Contractors & Service

 AFC Home ClubHome Service Club
Contractor Selection
Any Contractor
In-Network Only

Reputation Compared

Company Details

 AFC Home ClubHome Service Club
Year Founded
2009
2008
NHSCA Membership
BBB Rating
B
C+
BBB Rating
31
51
BBB Neutral Reviews
0
2
BBB Negative Reviews
22
19
Date Collected
2017-07-26
2017-07-26

Contact & Additional Information

 AFC Home ClubHome Service Club
Homepage URL
Company Phone
(866) 242-0629
(800) 601-1009
Headquarters Address
1337 Canton Rd STE B, Marietta, GA, 30066
305 Broadway, 9th Floor, New York, NY, 10007
Mailing Address
1337 Canton Rd STE B, Marietta, GA, 30066
Year Founded
2009
2008

Final Verdict

America's 1st Choice Home Club Warranty has a higher overall rating than Home Service Club Home Warranty. AFC Home Club scores better than Home Service Club across: Coverage, Reputation, Claims & Service, Contractor Network, and Customer Base. Both companies score similarly on Contract & Price.


Customer Comments & Reviews

S
Sarah A
Minneapolis, Minnesota
1/16/2018
Home Service Club Home Warranty review
They sent us Benji (I hope I spelled that right), the plumber when our hot water heater stopped working. It took him a little over one hour hour from start to finish. He made sure to put floor and furniture cover before starting work and thoroughly cleaned up afterwards. We have a finished basement and so I was very glad not to have a mess to clean when he was done. Also glad that the hot water is hot again.


S
Sydney A
Joliet, Illinois
1/10/2018
America's 1st Choice Home Club Warranty review
We are new customers of AFC. Our garbage disposal went out at Thanksgiving time. When we called, we were told they do not repair disposals but if we bought a new one ourselves and sent them a copy of the receipt, we would receive a reimbursement check. It is now January and we still have not received the check.


G
Gale M
Clarksdale, Mississippi
1/4/2018
America's 1st Choice Home Club Warranty review
The lady in customer service when I called to make a claim was very helpful a d responsive. The plumbing company , Multitasker, was also very responsive and seemed conscientious to get my problem solved.


M
Miriam R
Paterson, New Jersey
12/21/2017
Home Service Club Home Warranty review
I woke up to a dishwasher that would not turn on. It has one of those boards with flat buttons and when I pressed start nothing happened or lit up. I pressed other buttons and nothing happened no lights. Dead machine. After checking the outlet and that the dishwasher was plugged in, I called The Home Service Club. It turned out that the machine was faulty. The Home Service Club sent me a brand new Dishwasher. I actually like it better than the one I had.


M
Mark P
Decatur, Georgia
7/25/2016
America's 1st Choice Home Club Warranty review
I have had an AFC Home Club plan for 6 months now and have had to use their services 3 times already unfortunately. Once for my dishwasher, another for my AC and a third time for a bathtub/faucet issue. Every time I have put a request in they have been quick to respond, schedule a technician and handle the problem without much stress. I am so very glad I am covered with my home club plan and plan to renew year after year to keep my home protected.


J
Jenny S
Peachtree City, Georgia
4/5/2016
America's 1st Choice Home Club Warranty review
I have read the reviews of this company and must say AFC is the best I have ever dealt with. I filed my claim request and within 2 hours the service had been set up. The man that came out was great and fixed my problem within a few minutes. Thanks AFC for being there when I needed you most.


T
Tihia G
Brooklyn, New York
3/3/2016
Home Service Club Home Warranty review
I am a proud member of the home service club for some time now and i am so happy. I have always received the best customer service and with my busy sech they always handle it all for me in a timely manor. Only thing for me to do is to be home to let techs in and the rest is done for me. With my old house that I grew up in and all the problems that happen due to age I am so happy that the home service club covers me and they always renew me. My last home warranty got rid of me the moment I expired and I only had two problems in a year (one they didnt cover because it was deemed pre existing). This company didnt do that to me and I was very greatful. After these couple of years with them and them almost replacing all of my appliances I can say I will stay with them forever. Even when not covered cause my sons basketball knocked my garage door opener off and broke it to pieces they got me a company that gave me the discount that they would give the home service club OOOO and the garage door company moved me up and gave me a sooner appointment time because I was a member of the home service club and we all know we need a garage door working. Thanks to everyone at the home service club.


K
Ksenia
New York, New York
2/25/2016
Home Service Club Home Warranty review
We have been with The Home Service Club for a little over two years now and have had a couple of minuscule claims. All went well as they should have and we never had any complaints and never left any reviews. We, just recently, finished our first what I would call major claim. Heating stopped working and the house got cold quickly. It was one of those things which make you instantly nervous. But that was short lived. We were given a technician who came to the house right way and was exceptionally polite and confident in his abilities. A total of less than a couple of hours and a few trips back and forth to his truck, he replaced a few parts and everything was running again. He showed my husband what the problems were and left his business card for future maintenance work which we will be happy to hire him for. It has been a few days now and not a worry so far. We were notified by The Home Service Club to learn that the major repair was authorized and we were only responsible for our deductible just like on the previous smaller claims. We are both pleased with this as we were with the previous ones and it deserves taking a few minutes to write this feedback. You can call us satisfied customers.