Compare AFC Home Club vs. Home Service Club Home Warranties

What’s the difference between America's 1st Choice Home Club Warranty and Home Service Club Home Warranty? See how our editors compare the two companies below.
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AFC Home Club
9.4 / 10 - Excellent
#2 in Home Warranties
Our Partner
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Key Facts

  • Award winning service
  • Save 10% on any plan
  • Dedicated account managers
  • Choose your own service technicians
  • Longest work guarantee
  • Unlimited number of repairs
  • Strong online ratings and reviews
  • 24/7 service team schedules repairs fast
  • No home inspection needed
  • Extensive list of system and appliance coverage
  • 2 plans to fit your budget
  • Award winning service!

ConsumersAdvocate.org Ratings

9.4 / 10 - Excellent
10/10
Coverage
10/10
Reputation
9/10
Contract & Price
10/10
Claims & Service
9.0 / 10 - Excellent
9/10
Coverage
9/10
Reputation
9/10
Contract & Price
9/10
Claims & Service

Customer Reviews

 (71)
5.0 / 10 - Average
39%
5 stars
3%
4 stars
1%
3 stars
3%
2 stars
54%
1 stars
 (45)
7.0 / 10 - Very good
60%
5 stars
4%
4 stars
2%
3 stars
4%
2 stars
29%
1 stars

Final Verdict

America's 1st Choice Home Club Warranty has a higher overall rating than Home Service Club Home Warranty. AFC Home Club scores better than Home Service Club across: Coverage, Reputation, Claims & Service, Contractor Network, and Customer Base. Both companies score similarly on Contract & Price.


Latest Reviews

A
Abhay
Los Angeles, California

9/12/2017
America's 1st Choice Home Club Warranty review
America's First Choice Home Club had good reviews and they would let me use my own contractor, so I chose them over other providers. Dealing with their reps has been straight forward and I had no difficulties in submitting my claims with them. Also, the technicians who came out were capable people and I have no issues with their work.

AFC C  
Official Response

Responder of America's 1st Choice Home Club Warranty
Thank you, Abhay for your feed back. We appreciate your business with us and look forward in continuing to be at your service. Call us anytime, customer service is our highest priority!

A
Avery D
Columbus, Ohio

8/29/2017
Home Service Club Home Warranty review
At my age I can no longer do much tinkering around the house. Even when sometimes just getting around becomes difficult. I bought a warranty because my kids pressured me into it. But I don't regret it not one drop. They keep a home as large as mine running. I would recommend to any senior citizens to buy a warranty plan like this. You may be stubborn, saying you don't need one as I did, but once you get one it'll be a load off your shoulders.


M
Marilyn
Chantilly, Virginia

8/23/2017
America's 1st Choice Home Club Warranty review
I was looking for a new home warranty and AFC Home Club had recommendations in their website, so I got them. I have submitted a claim online and their website was very easy to use. It worked for me. I got a response in within 12 hours because I did it on a weekend. It was a hot water heater that went out, came back on, and then didn't work for a month. It is not an emergency. But if it is, I will call them. They answer on weekends but I'm not going to take advantage of that. So, it took a couple of days before I received a confirmation on who was coming out. The young man they sent out impressed me. He explained everything to me and walked me through the process. He stayed until it was certain that the problem will not be the same. I was also impressed with the turnaround time. It was a good experience which doesn't happen every time you have someone come out. It was very easy. One experience doesn't speak for everything but I'll give them a chance.

AFC C  
Official Response

Responder of America's 1st Choice Home Club Warranty
Marilyn, we are happy to hear that you have had such a great experience with us. We do our very best to get back to all of our homeowners as quickly and sufficiently as possible. Customer service is our highest priority, we are here for you anytime! Thank you for your business with us.

J
James H
Wichita, Kansas

8/15/2017
Home Service Club Home Warranty review
We finished a claim and told Steph we will be happy to share our good experience with it. We had an central air conditioning issue and it was a big job. Long story short we ended up replacing half of the system and converting the other half so it is new and up to all todays codes and saved us a bunch of money on it. We had to do some research on it but Steph was wonderful and helped a lot. She exlpained the issues and obtacles, she was the one who suggested this route, and really and thoroughly followed through with us and our claim. I would love to hire her for my company we could use good people. The new air conditioner is working great and we are all very satisfied. 


M
Mark P
Decatur, Georgia

7/25/2016
America's 1st Choice Home Club Warranty review
I have had an AFC Home Club plan for 6 months now and have had to use their services 3 times already unfortunately. Once for my dishwasher, another for my AC and a third time for a bathtub/faucet issue. Every time I have put a request in they have been quick to respond, schedule a technician and handle the problem without much stress. I am so very glad I am covered with my home club plan and plan to renew year after year to keep my home protected.


J
Jenny S
Atlanta, Georgia

4/5/2016
America's 1st Choice Home Club Warranty review
I have read the reviews of this company and must say AFC is the best I have ever dealt with. I filed my claim request and within 2 hours the service had been set up. The man that came out was great and fixed my problem within a few minutes. Thanks AFC for being there when I needed you most.


T
Tihia G
Brooklyn, New York

3/3/2016
Home Service Club Home Warranty review
I am a proud member of the home service club for some time now and i am so happy. I have always received the best customer service and with my busy sech they always handle it all for me in a timely manor. Only thing for me to do is to be home to let techs in and the rest is done for me. With my old house that I grew up in and all the problems that happen due to age I am so happy that the home service club covers me and they always renew me. My last home warranty got rid of me the moment I expired and I only had two problems in a year (one they didnt cover because it was deemed pre existing). This company didnt do that to me and I was very greatful. After these couple of years with them and them almost replacing all of my appliances I can say I will stay with them forever. Even when not covered cause my sons basketball knocked my garage door opener off and broke it to pieces they got me a company that gave me the discount that they would give the home service club OOOO and the garage door company moved me up and gave me a sooner appointment time because I was a member of the home service club and we all know we need a garage door working. Thanks to everyone at the home service club.


K
Ksenia
Maspeth, New York

2/25/2016
Home Service Club Home Warranty review
We have been with The Home Service Club for a little over two years now and have had a couple of minuscule claims. All went well as they should have and we never had any complaints and never left any reviews. We, just recently, finished our first what I would call major claim. Heating stopped working and the house got cold quickly. It was one of those things which make you instantly nervous. But that was short lived. We were given a technician who came to the house right way and was exceptionally polite and confident in his abilities. A total of less than a couple of hours and a few trips back and forth to his truck, he replaced a few parts and everything was running again. He showed my husband what the problems were and left his business card for future maintenance work which we will be happy to hire him for. It has been a few days now and not a worry so far. We were notified by The Home Service Club to learn that the major repair was authorized and we were only responsible for our deductible just like on the previous smaller claims. We are both pleased with this as we were with the previous ones and it deserves taking a few minutes to write this feedback. You can call us satisfied customers.