Compare AFC Home Club vs. American Home Shield Home Warranties

What’s the difference between America's 1st Choice Home Club Warranty and American Home Shield Home Warranty? See how our editors compare the two companies below.
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Select 2 home warranties companies to compare
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AFC Home Club
9.1 / 10 - Exellent
#2 in Home Warranties
Our Partner
American Home Shield
9.3 / 10 - Exellent
#1 in Home Warranties
Our Partner
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Key Facts
  • Unlimited number of repairs
  • $60 service fee
  • Large contractor network
  • No prior inspections required
  • Coverage for old homes
  • Nationwide coverage
  • Far and away the trusted industry leader
  • They have paid out over $3 billion in claims
  • Available nationwide
  • 24/7 team assigns pre-screened contractors within 15 min (90% of the time)
  • Best reputation in home warranty industry
ConsumersAdvocate.org Ratings
9.1 / 10 - Exellent
10/10
Plan Value
9/10
Customer Experience
10/10
Contracts
9/10
Restrictions
9/10
Contractor Network
9/10
Customer Base
9.3 / 10 - Exellent
9/10
Plan Value
10/10
Customer Experience
8/10
Contracts
10/10
Restrictions
10/10
Contractor Network
10/10
Customer Base
Customer Reviews
 (24)
5.0 / 10 - Average
38%
5 stars
4%
4 stars
0%
3 stars
4%
2 stars
54%
1 stars
 (529)
5.0 / 10 - Average
37%
5 stars
2%
4 stars
2%
3 stars
9%
2 stars
49%
1 stars
Final Verdict

American Home Shield Home Warranty and America's 1st Choice Home Club Warranty are very close in quality and have the same overall rating. That said, American Home Shield scores better than AFC Home Club across: Customer Experience, Restrictions, Contractor Network, and Customer Base. Whereas, AFC Home Club scores better on Plan Value, and Contracts.

Latest Reviews

K
Karen Roberts
Hampton, Virginia
1/15/2017
My washing machine died on 12/31/2016. AHS sent a repair person to my house and he determined that it would cost more to repair my appliance than to purchase a new one. AHS called me the next day to let me know what machine they recommended and told me that if I wished to have a different machine to let them know and they would use the one I wanted. After researching different machines on line, I decided that the one they recommended was a good machine. In fact, it was better then the one I had! I let them know, and they placed the order and 3 days later I was using a brand new washer. As far as customer service, they were knowledgeable and courteous. Like many people, I wondered if home warranty insurance was really worth the cost. Absolutely! If I had not had the insurance, I would have at least $700 for a new machine comparable to my old machine.

B
Brett
Marietta, Georgia
1/13/2017
Although it was holiday weekend (New Year's), AFC contacted the service company and the company Air 3000 got a technician out the same day. It was important as we head guests staying in the area serviced by that a/c unit. Thank you for the quick response.

J
JOHNNIE TALTON
Covington, Kentucky
1/1/2017
Contractor arrived in a timely manner; they were clean in appearance. Appeared familiar with appliance which needed repair and proceeded to work on it. The repair was completed quickly. The repair-man was complete in his work and very courteous as he arrived & as he left.

J
Jack Reeves
Marietta, Georgia
11/17/2016
I've always had a home warranty, but I never liked American Home Shield. I fired them and terminated their service years ago. AFC is certified and approved, and they're endorsed by the Better Business Bureau. They've been very professional, courteous and fast each time I submit a claim. They explain everything very well. A technician comes in within a couple of days and depending on my schedule, but they’re normally readily available within 24 to 48 hours. They’re very patient.  Overall AFC has been excellent because I bought this house April 1st, 2013, built from the ground up and they built the house so fast that I didn’t think I could’ve sued them for negligence. I made up my mind that whatever I replace, it would be top quality and it’d be a top-quality company that would install it. I've replaced four things so far, including the sump pump, but it wasn’t under the warranty so I had to pay by my own pocket. When January comes, I can renew my contract and I’m gonna add some more things on it. I've told my church about AFC, so I’ve been advertising for their company because I had good experiences.

M
Mark P
7/25/2016
I have had an AFC Home Club plan for 6 months now and have had to use their services 3 times already unfortunately. Once for my dishwasher, another for my AC and a third time for a bathtub/faucet issue. Every time I have put a request in they have been quick to respond, schedule a technician and handle the problem without much stress. I am so very glad I am covered with my home club plan and plan to renew year after year to keep my home protected.

J
Jenny Shanker
Marietta, Georgia
4/5/2016
I have read the reviews of this company and must say AFC is the best I have ever dealt with. I filed my claim request and within 2 hours the service had been set up. The man that came out was great and fixed my problem within a few minutes. Thanks AFC for being there when I needed you most.

E
Ersie Randolph
Rockwood, Tennessee
2/29/2016
Our hot water heater leaked and the contractor responded quickly and repaired the problem. He also recommended the Dry Wall Service that we would need to dry the walls surrounding the water heater. We were pleased with the time it took to restore everything to normal. The contractors were very polite, efficient and punctual. They did a marvelous job of cleaning up when they were finished.

N
Nahun Hernandez
,
2/19/2016
It was 20degres,was very cold my heather fan went out,I call Home shield,in 20min.i receive a call from a vendor in less of 2 Hrs.a Tech show up,he adjust the Fan to work until he pick up the new part,he return the next day first thing in the morning,and install the New a Fan,the Tech was very resourful,he was well,presented,left the area very clean on both times he work on my Unit.imwas very please,with the customer service,they understud my problem and act very fast,looking for a Contractor that was available .