Compare AFC Home Club vs. American Home Shield Home Warranties

What’s the difference between America's 1st Choice Home Club Warranty and American Home Shield Home Warranty? See how our editors compare the two companies below.
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Select 2 home warranties companies to compare
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AFC Home Club
9.2 / 10 - Excellent
#2 in Home Warranties
Our Partner
American Home Shield
9.3 / 10 - Excellent
#1 in Home Warranties
Our Partner
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Key Facts
  • Award winning service
  • Save 10% on any plan
  • Dedicated account managers
  • Choose your own service technicians
  • Longest work guarantee
  • Unlimited number of repairs
  • Far and away the trusted industry leader
  • They have paid out over $3 billion in claims
  • Available nationwide
  • 24/7 team assigns pre-screened contractors within 15 min (90% of the time)
  • Best reputation in home warranty industry
ConsumersAdvocate.org Ratings
9.2 / 10 - Excellent
10/10
Plan Value
9/10
Customer Experience
10/10
Contracts
9/10
Restrictions
10/10
Contractor Network
9/10
Customer Base
9.3 / 10 - Excellent
9/10
Plan Value
10/10
Customer Experience
8/10
Contracts
10/10
Restrictions
10/10
Contractor Network
10/10
Customer Base
Customer Reviews
 (46)
4.4 / 10 - Average
30%
5 stars
4%
4 stars
2%
3 stars
2%
2 stars
59%
1 stars
 (1012)
4.6 / 10 - Average
31%
5 stars
4%
4 stars
4%
3 stars
9%
2 stars
52%
1 stars
Final Verdict

American Home Shield Home Warranty and America's 1st Choice Home Club Warranty are very close in quality and have the same overall rating. That said, American Home Shield scores better than AFC Home Club across: Customer Experience, Restrictions, and Customer Base. Whereas, AFC Home Club scores better on Plan Value, and Contracts. Both companies score similarly on Contractor Network.

Latest Reviews

Gary D
Memphis, Tennessee
American Home Shield Home Warranty review
6/28/2017
My pool pump broke and someone was out the same day to fix it which I didn't expect. They fixed the problem in less than an hour and the pump was back to normal.

AHS A  
Official Response

Company Rep of American Home Shield Home Warranty
Thanks for the feedback Gary. We aim to provide the best service possible for our customers.
R
Rip J
Augusta, Georgia
American Home Shield Home Warranty review
6/28/2017
I have had AHS for several years now, based upon their partnership with Wells Fargo. I had never used the service, however. We came home one afternoon, and heard some popping sounds, coming from our outside A/C unit. I was going to call my usual contractor, and then remembered that I had AHS, and decided to give them a try. I called, and the service person was very cordial, and said that they were not going to charge me, until the contractor got there. Next day, the contractor showed up, found the problem with a wire, working its way loose, and arcing. The contractor was based out of an office, about 50 miles away from me, and he had a couple of stops in my area for the day. This is Georgia, and specifically the Evans/Augusta area. I was satisfied, and will use the service again.

AHS A  
Official Response

Company Rep of American Home Shield Home Warranty
Thanks for the wonderful feedback Rip.
M
Marie S
Temecula, California
America's 1st Choice Home Club Warranty review
6/5/2017
just signed up for home warranty with Craig Powell and he was so friendly and helpful. so unlike the last home warranty i dealt with this past year. so thanks Craig keep up the great work.

G
Gloria T
Seguin, Texas
America's 1st Choice Home Club Warranty review
5/17/2017
I have been with America's 1st Choice Home Club for a little bit over two years and so far have had 3 claims: two were for plumbing and one from a broken water pipe. It was really easy to make the claims, I called my own plumber and only paid my deductible and 4-6 weeks later I got my refund. I already signed for 3 more years! I HIGHLY recommend this Company. Thank you!

M
Mark P
Decatur, Georgia
America's 1st Choice Home Club Warranty review
7/25/2016
I have had an AFC Home Club plan for 6 months now and have had to use their services 3 times already unfortunately. Once for my dishwasher, another for my AC and a third time for a bathtub/faucet issue. Every time I have put a request in they have been quick to respond, schedule a technician and handle the problem without much stress. I am so very glad I am covered with my home club plan and plan to renew year after year to keep my home protected.

J
Jenny S
Atlanta, Georgia
America's 1st Choice Home Club Warranty review
4/5/2016
I have read the reviews of this company and must say AFC is the best I have ever dealt with. I filed my claim request and within 2 hours the service had been set up. The man that came out was great and fixed my problem within a few minutes. Thanks AFC for being there when I needed you most.

E
Ersie R
Knoxville, Tennessee
American Home Shield Home Warranty review
2/29/2016
Our hot water heater leaked and the contractor responded quickly and repaired the problem. He also recommended the Dry Wall Service that we would need to dry the walls surrounding the water heater. We were pleased with the time it took to restore everything to normal. The contractors were very polite, efficient and punctual. They did a marvelous job of cleaning up when they were finished.

N
Nahun H
Williamstown, New Jersey
American Home Shield Home Warranty review
2/19/2016
It was 20degres,was very cold my heather fan went out,I call Home shield,in 20min.i receive a call from a vendor in less of 2 Hrs.a Tech show up,he adjust the Fan to work until he pick up the new part,he return the next day first thing in the morning,and install the New a Fan,the Tech was very resourful,he was well,presented,left the area very clean on both times he work on my Unit.imwas very please,with the customer service,they understud my problem and act very fast,looking for a Contractor that was available .