Compare AFC Home Club vs. American Home Shield Home Warranties

What’s the difference between America's 1st Choice Home Club Warranty and American Home Shield Home Warranty? See how our editors compare the two companies below.
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Select 2 home warranties companies to compare
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AFC Home Club
9.2 / 10 - Excellent
#2 in Home Warranties
Our Partner
American Home Shield
9.3 / 10 - Excellent
#1 in Home Warranties
Our Partner
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Key Facts
  • Award winning service
  • Save 10% on any plan
  • Dedicated account managers
  • Choose your own service technicians
  • Longest work guarantee
  • Unlimited number of repairs
  • Far and away the trusted industry leader
  • They have paid out over $3 billion in claims
  • Available nationwide
  • 24/7 team assigns pre-screened contractors within 15 min (90% of the time)
  • Best reputation in home warranty industry
ConsumersAdvocate.org Ratings
9.2 / 10 - Excellent
10/10
Coverage
9/10
Reputation
10/10
Contract & Price
9/10
Claims & Service
10/10
Contractor Network
9/10
Customer Base
9.3 / 10 - Excellent
9/10
Coverage
10/10
Reputation
8/10
Contract & Price
10/10
Claims & Service
10/10
Contractor Network
10/10
Customer Base
Customer Reviews
 (62)
4.4 / 10 - Average
32%
5 stars
3%
4 stars
2%
3 stars
3%
2 stars
52%
1 stars
 (1610)
4.8 / 10 - Average
30%
5 stars
6%
4 stars
6%
3 stars
9%
2 stars
49%
1 stars
Final Verdict

American Home Shield Home Warranty and America's 1st Choice Home Club Warranty are very close in quality and have the same overall rating. That said, American Home Shield scores better than AFC Home Club across: Reputation, Claims & Service, and Customer Base. Whereas, AFC Home Club scores better on Coverage, and Contract & Price. Both companies score similarly on Contractor Network.

Latest Reviews

L
L B
Lewisburg, Pennsylvania
American Home Shield Home Warranty review
8/17/2017
JG Mechanical was assigned to my request for service. The owner, Joe, did an outstanding job. Very knowledgeable and timely follow up to complete the job.

AHS A  
Official Response

Company Rep of American Home Shield Home Warranty
Thanks for the Wonderful feedback! We strive to provide great service for our customers.
S
Scott P
Tuscaloosa, Alabama
American Home Shield Home Warranty review
8/17/2017
I have used American Home Shield for my home warranty for a little over a year now. In that period I have had to replace a washing machine and a hot water heater. American Home Shield staff have been understanding, easy to talk to, professional, and clear in all of my dealings with them. They have outlined what I needed to know about the home repairs and have answered all of my questions. The technicians and contractors that American Home Shield has used have all been very professional, timely, and did high quality work. I highly recommend American Home Shield. Depending on your area, appliance, and the time of year, you may have to wait several days for the issue to be resolved, but American Home Shield always does the best it can to get the issue resolved as quickly as possible.

AHS A  
Official Response

Company Rep of American Home Shield Home Warranty
We are happy that you are enjoying your services, Scott. Many thanks for the feedback.
J
Jen
New York, New York
America's 1st Choice Home Club Warranty review
8/8/2017
I did market research of various home warranty companies and I went with America’s 1st Choice. Submitting a claim with them was seamless and the claims representatives were very knowledgeable and professional. I had very good interactions with them.

K
kristian s
Fort Collins, Colorado
America's 1st Choice Home Club Warranty review
7/24/2017
Greetings! I wanted to pay a compliment to Paul Jones for being knowledgeable and helpful in explaining the full process and plans with AFC. He explained how the home warranty worked if there was to be a claim. Paul made sure I understood the processes as well as what I needed to do to make sure I was covered when it came to my A/C or heating system. Paul was also able to tweak the Gold plan to my satisfaction giving me the exact coverage I needed. After speaking with him I felt much more comfortable about the home warranty I was purchasing.

M
Mark P
Decatur, Georgia
America's 1st Choice Home Club Warranty review
7/25/2016
I have had an AFC Home Club plan for 6 months now and have had to use their services 3 times already unfortunately. Once for my dishwasher, another for my AC and a third time for a bathtub/faucet issue. Every time I have put a request in they have been quick to respond, schedule a technician and handle the problem without much stress. I am so very glad I am covered with my home club plan and plan to renew year after year to keep my home protected.

J
Jenny S
Atlanta, Georgia
America's 1st Choice Home Club Warranty review
4/5/2016
I have read the reviews of this company and must say AFC is the best I have ever dealt with. I filed my claim request and within 2 hours the service had been set up. The man that came out was great and fixed my problem within a few minutes. Thanks AFC for being there when I needed you most.

E
Ersie R
Knoxville, Tennessee
American Home Shield Home Warranty review
2/29/2016
Our hot water heater leaked and the contractor responded quickly and repaired the problem. He also recommended the Dry Wall Service that we would need to dry the walls surrounding the water heater. We were pleased with the time it took to restore everything to normal. The contractors were very polite, efficient and punctual. They did a marvelous job of cleaning up when they were finished.

N
Nahun H
Williamstown, New Jersey
American Home Shield Home Warranty review
2/19/2016
It was 20degres,was very cold my heather fan went out,I call Home shield,in 20min.i receive a call from a vendor in less of 2 Hrs.a Tech show up,he adjust the Fan to work until he pick up the new part,he return the next day first thing in the morning,and install the New a Fan,the Tech was very resourful,he was well,presented,left the area very clean on both times he work on my Unit.imwas very please,with the customer service,they understud my problem and act very fast,looking for a Contractor that was available .