Total Home Protection Home Warranty Review
77 Customer Comments & Reviews - see all comments
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Total Home Protection is a home warranty company dedicated to providing comprehensive home warranty plans for a multitude of budgets. They have two different plans, with optional add-ons for fully customizable coverage. Coverage can be transferred to new homeowners easily in case of a move, with no additional fee.
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77 Customer Comments & Reviews
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month 1 into a 5 year policy and the first claim was denied
MARC COLEMAN FROM TOTAL HOME PROTECTION WAS GREAT. ANSWERED ALL MY QUESTIONS AND HIS CUSTOMER SERVICE WAS TOP KNOTCH!!! THANKS MARC!!!
Marc Coleman was very helpful. He answered all my questions and I got a home warranty policy
I m so desappointaded with total home protection. I have leaks in my apto and called them 5 times, nobody come to see the problem. I don't know what can I do.
I would not for any reason encourage anyone to use this company, they are terrible. I waited 4 days for them to send someone out because my air conditioner wasn't working. They only have 1 person in this area and he never responded despite numerous calls. I finally give up and called a local company myself.
As a customer of 4 months I am highly disappointed. I called in for my oven glass shattering they told me that was not covered after I stayed I would cancel suddenly they made an exception to fix the glass. Then I called in about my ac after the service I receive a call that I needed to pay the technician and additional $115 I was upset but I'm stuck because I signed up for a 6 year plan not knowing how this company worked. It seems every claim is a hidden fee or not covered I should have stayed with American home shield
Marc was the person I spoke with. Lots of good information about how the product works.
They raise the price after 1 year. And then I called for cancellation of the policy I was on hold for 2.45 hours and they needed to transfer me from one to another until was cancelled.
i think it's a deal if something breaks and you don't have to worry about
I was previously a client of AmericanHomeShield (AHS). Used them for a full year andwhile I was happy with their coverage and customer service, their rates incl. service fees were becoming too high. I called TotalHomeProtection to see what they could offer. I had pleasure chatting with Marc C. who blew me away with a final offer. Marc listened to my needs and found the right coverage for my situation (which at the time was 2 buildings on a single property). Not only his offer was at a fraction of AHC renewal but also my service fees are half of what AHC was charing me.