Home Guard Home Warranty Review


Rating: 5.7 / 10 (Average)
2 Customer Reviews - see all reviews
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How is Home Guard rated?
6/10
Plan Value
6/10
Customer Experience
5/10
Contracts
5/10
Restrictions
5/10
Contractor Network
7/10
Customer Base

HomeGuard established in 1988 started as a termite assessment and home repair service. The company eventually added property, roof inspections and home warranties on its list of services. HomeGuard delivers an extensive variety of coverage selections to meet the specific needs of individual homeowners.

 

Company Profile:

BBB Ratings

A+

Age of Company

27

 

Plan Details

HomeGuard Home Warranty offers an annual contract that covers appliances and home systems with a $60 service call fee or deductible.

Annual Plan

Yes

Policy Auto Renew

Yes

Service Call Fee

$60

Sample Contract

Yes

Privacy Policy

Yes

 

Structures Covered

HomeGuard delivers a variety of coverage selections to meet the needs of any residence. This includes coverage for single-family home, condominiums, duplex, vacation homes, and rentals.

Single-Family Home

Yes

Condominiums

Yes

Duplex

Yes

Vacation Homes

Yes

Rental Properties

Yes

 

Home Warranties Covered

HomeGuard Protection Plan covers a wide-range of warranties against expensive repairs and replacements. The contract covers household systems and mechanical breakdowns. Also, full services are covered on all declared items regardless of age, model and make.

Trash Compactor

Yes

Heating System

Yes

Water Heater

Yes

Dishwasher

Yes

Air conditioner

Yes

Oven

Yes

Refrigerator

Yes

Plumbing

Yes

Electrical System

Yes

Pest Control

Yes

Smoke Detectors

Yes

Central Vacuum System

Yes

 

Help, Support and Usability

Managing home warranties is just a call away with HomeGuard Warranties. The company provides a 24-hour customer support for repairs and request services. They make it easy for homeowners to process claims with their online processing claims. For new clients, online application is also available.

24 –hour customer support hotline

Yes

Online Application

Yes

Fax

Yes

Online Processing Claims

Yes

Email

Yes

FAQs

Yes

 

Home Warranties at HomeGuard

HomeGuard is dedicated to taking care of homeowners with its home warranty insurance programs. Aside from its standard coverage and services, it also includes furnace break down during winter season, oven malfunction, smoke detector and electrical systems are also covered. It affordable pricing plans and a simple $60 deductible ensures that your home is always protected against costly repairs and replacements.

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Latest Reviews

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C
Chris M
Long Beach, California
12/8/2016
I had a great experience with this company. My client purchased their home and it required tenting for termite treatment. The gas had to be turned off. The Gas Company then has to turn it back on. Unfortunately the Gas Company now "Red tags" a majority of all inspections so that a HVAC contractor assumes the liability of any repairs minor or major. All Home Warranty companies will not cover any red tagged equipment. Home Guard does will for $25! I contacted Danielle Nelson and she made it happen. It was a minor repair and everyone is extremely happy! Thank you Danielle!

D
David H
Grove City, Ohio
11/23/2016
Waste of money. Do not purchase it. While it does cover a vast majority of repairs, you have to use their contractors or contact them before any repair is done. Which is counter productive in an emergency. We recently had to repair a garage spring. We couldn't wait for them to come out as we needed to get in and out of the garage. Found out after the fact that they don't reimburse for repairs. I would hate to think what would happen if the sump pump was failing or another serious issue.

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