Compare GetSafe vs. Vivint Home Security

What’s the difference between GetSafe Home Security and Vivint Home Security? See how our editors compare the two companies below.
Last Updated: January 14, 2018
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GetSafe Home Security
8.5 / 10 - Excellent
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Vivint Home Security
8.5 / 10 - Excellent
#4 in Home Security
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Key Facts

  • Recommended for No-Annual-Contract Security
  • 24-Hour Monitoring Across U.S.
  • Smartphone App Control & Nest® Compatible 
  • Easy to use and install system
  • Professional monitoring starts at $35/month
  • Wireless Camera now available
  • No contracts!
  • Free Motion Camera when you use promo code “FREECAMERA”
  • The #1 smart home services provider in the U.S.
  • Highest quality home security and automation
  • Free quote, professional installation, $0 activation
  • Rated 4.5 stars on The App Store
  • Easy online quotes

OVERALL RATINGS

 GetSafeVivint
Equipment8/1010/10
Monitoring9/109/10
Reputation9/109/10
Contract & Price8/107/10
Technology Integration9/1010/10

Home Security Basics

 GetSafeVivint
Installation
Self-Install (DIY)
Professional
Ability to Reallocate System
Wireless Sensors
Control Panel
Event Triggered Siren/ Alarm

Sensor & Device Comparison

Intrusion Protection

GetSafe
vs
Vivint
  • Door & Window Sensors
  • Garage Door Sensors
  • Glass Break Protection
  • Motion Sensors
  • Door & Window Sensors
  • Garage Door Sensors
  • Glass Break Protection
  • Motion Sensors
  • Recessed Door Sensors
  • Crash & Smash Protection

Environmental Protection

GetSafe
vs
Vivint
  • Carbon Monoxide
  • Flood
  • Temperature Change
  • Smoke
  • Carbon Monoxide
  • Flood
  • Temperature Change
  • Smoke

Surveillance

GetSafe
vs
Vivint
  • Indoor Cameras
  • Outdoor Cameras
  • Tilt & Pan Cameras
  • Live Surveillance
  • Indoor Cameras
  • Outdoor Cameras
  • Doorbell Cameras
  • Tilt & Pan Cameras
  • Live Surveillance
  • Event-triggered Surveillance

Life Safety

GetSafe
vs
Vivint
  • Panic Button
  • Medical Alert
  • Panic Button
  • Medical Alert

How do their monitoring services compare?

 GetSafeVivint
Monitoring Options
Professional Monitoring
Professional Monitoring
Monitoring Technology
Cellular
Broadband
Landline
Cellular
Broadband
Number of Monitoring Centers
2
1
Monitoring Center Type
Owned
Owned
Professional Monitoring Services
24/7 Professional Monitoring
Police Dispatch
Fire Department Dispatch
Medical Dispatch
24/7 Professional Monitoring
2-Way Intercom
Police Dispatch
Fire Department Dispatch
Medical Dispatch

Pricing & Cost Comparison

 GetSafeVivint
Starting Price
$25.00
$39.99
Max Price
$35.00
$49.99
Number of Available Packages
4
2
Installation/ Activation Fee
$0.00
$0.00
Equipment Starting Cost
$249.00
$549.99
Contract Required
Minimum Contract Length
12 months
0 months
Cancellation Policy
30-day trial period without cancellation fees. Cancel any time. Equipment does not need to be returned back to GetSafe because clients paid for the equipment when they signed up for service.
Contract term is month-to-month, unless choosing the financing option, in which case terms are 42-60 months.
Warranty
1 year warranty on products
Lifetime

What technology integrations are available?

Compatibility

 GetSafeVivint
Amazon Alexa
Google Home
IFTTT
Z-Wave
ZigBee

Mobile Access & Alerts

GetSafe
vs
Vivint
  • iPhone App
  • Android App
  • Email & Text Alerts
  • Live Surveillance Feed
  • Remote Arm/Disarm
  • iPhone App
  • Android App
  • Email & Text Alerts
  • Live Surveillance Feed
  • Remote Arm/Disarm

Home Automation

GetSafe
vs
Vivint
  • Lighting Control
  • Thermostat Control
  • Appliance Control
  • Electronic Door Locks
  • History Log
  • Lighting Control
  • Thermostat Control
  • Appliance Control
  • Electronic Door Locks
  • Event-triggered Automation
  • History Log
  • Unique User Codes

How do their reputations compare?

 GetSafeVivint
Trust Pilot Rating
9.4 out of 10
7.1 out of 10
BBB Rating
C-
C
Date Collected
2017-08-17
2017-08-17
Year Founded
2015
1999

Certifications & Associations

GetSafe
vs
Vivint
  • Central Station Alarm Association (CSAA)
  • Underwriter's Laboratory (UL)
  • Central Station Alarm Association (CSAA)
  • Underwriter's Laboratory (UL)
  • Electronic Security Association

Contact & Additional Information

 GetSafeVivint
Homepage URL
Company Phone
(888) 676-1784
(855) 562-0243
Headquarters Address
2600 Stanwell Drive, Suite 200, Concord, CA, 94520
4931 N 300 W, Provo, UT, 84604
Mailing Address
2600 Stanwell Drive, Suite 200, Concord, CA, 94520
4931 N 300 W, Provo, UT, 84604

Final Verdict

GetSafe Home Security and Vivint Home Security are very close in quality and have the same overall rating. That said, GetSafe scores better than Vivint across: Contract & Price. Whereas, Vivint scores better on Equipment, Customer Service and Reviews, and Technology Integration. Both companies score similarly on Monitoring, and Reputation.


Customer Comments & Reviews

S
STEVE
Albuquerque, New Mexico
12/22/2017
Vivint Home Security review
LOVE THERE PRODUCT UP TO DATE


K
kimberlybrooks@hotmail.com
Cibolo, Texas
10/3/2017
Vivint Home Security review
So far I have loved the system. I have the doorbell camera, door and window sensors/glass breaks, fire alarm alert sensor, etc. I did have to call customer service (technical support) and honestly, outside of technical support, I like the system. The price is about what everyone else is charging so nothing exciting there. Installation was free. Equipment on payment plan. No contract. The customer service/technical support needs work. The guy who did the installation was great...fantastic. He came back out to install a couple of other items that I felt that I needed...great person to person service. I have no complaint. Their technical support needs A LOT OF WORK!!!! I'm not long winded but beware...if you need technical support, 4 out of 5 times you are going to connect to someone who doesn't know what the heck they're doing and should probably be working in the mail room not technical support. All that to say, I have to have another tech come out because of the four out of five that did not know what they were doing. One of them disconnected my system from the company's router and connected it to my router, so now I cannot view my front door like I have been able too. Everything else is working as it should. All said, It's really up to your needs. I like the service. I like being able to answer my doorbell while I'm at work. I like the fact that they run on wireless and cellular (the main panel works on a cellular network) so if someone cuts my wifi connection and tries to break in...BAM busted lol. Be critical when dealing with the top 5. Chances are they are practically equal in services, prices and equipment.


Z
Zora
Beverly, West Virginia
1/12/2017
GetSafe Home Security review
It was the best! I really needed the extra sucurity around the house.


B
Bob S
Orlando, Florida
5/26/2015
Vivint Home Security review
AMAZING!!! Love the service, love the system, love everything!


H
Harold c
Boardman, Oregon
4/27/2015
Vivint Home Security review
keep up the good work