Compare Frontpoint vs. Vivint Home Security

What’s the difference between Frontpoint Home Security and Vivint Home Security? See how our editors compare the two companies below.
Last Updated: February 21, 2018
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Frontpoint Home Security
9.8 / 10 - Excellent
#1 in Home Security
Vivint Home Security
8.5 / 10 - Excellent
#4 in Home Security
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Key Facts

  • Angie’s List Super Service Award winner 5 years running. Editor's Choice.
  • GE wireless hardware - camera, & mobile app options
  • Best reputation in Home Security
  • 30-day free trial & 3-year term
  • Top quality monitoring, from $34.99/mo
  • The #1 smart home services provider in the U.S.
  • Highest quality home security and automation
  • Free quote, professional installation, $0 activation
  • Rated 4.5 stars on The App Store
  • Easy online quotes

OVERALL RATINGS

 FrontpointVivint
Equipment10/1010/10
Monitoring10/109/10
Reputation9/109/10
Contract & Price10/107/10
Technology Integration10/1010/10

Home Security Basics

 FrontpointVivint
Installation
Self-Install (DIY)
Professional
Equipment Manufacturer
GE
Clearlink
Ability to Reallocate System
Wireless Sensors
Control Panel
Event Triggered Siren/ Alarm

Sensor & Device Comparison

Intrusion Protection

Frontpoint
vs
Vivint
  • Door & Window Sensors
  • Garage Door Sensors
  • Glass Break Protection
  • Motion Sensors
  • Recessed Door Sensors
  • Crash & Smash Protection
  • Door & Window Sensors
  • Garage Door Sensors
  • Glass Break Protection
  • Motion Sensors
  • Recessed Door Sensors
  • Crash & Smash Protection

Environmental Protection

Frontpoint
vs
Vivint
  • Carbon Monoxide
  • Flood
  • Temperature Change
  • Smoke
  • Carbon Monoxide
  • Flood
  • Temperature Change
  • Smoke

Surveillance

Frontpoint
vs
Vivint
  • Indoor Cameras
  • Outdoor Cameras
  • Doorbell Cameras
  • Tilt & Pan Cameras
  • Live Surveillance
  • Event-triggered Surveillance
  • Indoor Cameras
  • Outdoor Cameras
  • Doorbell Cameras
  • Tilt & Pan Cameras
  • Live Surveillance
  • Event-triggered Surveillance

Life Safety

Frontpoint
vs
Vivint
  • Panic Button
  • Medical Alert
  • Panic Button
  • Medical Alert

How do their monitoring services compare?

 FrontpointVivint
Monitoring Options
Professional Monitoring
Professional Monitoring
Monitoring Technology
Cellular
Cellular
Broadband
Number of Monitoring Centers
1
1
Professional Monitoring Services
24/7 Professional Monitoring
Police Dispatch
Fire Department Dispatch
Medical Dispatch
24/7 Professional Monitoring
2-Way Intercom
Police Dispatch
Fire Department Dispatch
Medical Dispatch

Pricing & Cost Comparison

 FrontpointVivint
Starting Price
$35.00
$39.99
Max Price
$50.00
$49.99
Number of Available Packages
3
2
Installation/ Activation Fee
$0.00
$0.00
Equipment Starting Cost
$99.00
$549.99
Contract Required
Minimum Contract Length
12 months
0 months
Cancellation Policy
30-Day 100% Risk free trial
Contract term is month-to-month, unless choosing the financing option, in which case terms are 42-60 months.
Warranty
3 years
Lifetime

What technology integrations are available?

Compatibility

 FrontpointVivint
Amazon Alexa
Google Home
IFTTT
Z-Wave
ZigBee

Mobile Access & Alerts

Frontpoint
vs
Vivint
  • iPhone App
  • Android App
  • Email & Text Alerts
  • Live Surveillance Feed
  • Remote Arm/Disarm
  • Geo-location Services
  • iPhone App
  • Android App
  • Email & Text Alerts
  • Live Surveillance Feed
  • Remote Arm/Disarm

Home Automation

Frontpoint
vs
Vivint
  • Lighting Control
  • Thermostat Control
  • Appliance Control
  • Electronic Door Locks
  • Event-triggered Automation
  • History Log
  • Unique User Codes
  • Lighting Control
  • Thermostat Control
  • Appliance Control
  • Electronic Door Locks
  • Event-triggered Automation
  • History Log
  • Unique User Codes

How do their reputations compare?

 FrontpointVivint
Trust Pilot Rating
9.7 out of 10
7.1 out of 10
BBB Rating
A+
C
Number of BBB Positive Reviews
152
194
Number of BBB Neutral Reviews
6
28
Number of BBB Negative Reviews
12
485
Date Collected
2017-08-17
2017-08-17
Year Founded
2007
1999

Certifications & Associations

Frontpoint
vs
Vivint
  • Underwriter's Laboratory (UL)
  • Factory Mutual (FM)
  • Department of Defense
  • New York City Fire Department
  • Central Station Alarm Association (CSAA)
  • Underwriter's Laboratory (UL)
  • Electronic Security Association

Contact & Additional Information

 FrontpointVivint
Homepage URL
Company Phone
(855) 705-5071
(855) 562-0243
Headquarters Address
1595 Spring Hill Road Suite 110, Vienna, VA, 22182
4931 N 300 W, Provo, UT, 84604
Mailing Address
1595 Spring Hill Road Suite 110, Vienna, VA, 22182
4931 N 300 W, Provo, UT, 84604

Final Verdict

Frontpoint Home Security has a higher overall rating than Vivint Home Security. Frontpoint scores better than Vivint across: Monitoring, Contract & Price, and Technology Integration. Both companies score similarly on Equipment, Customer Service and Reviews, and Reputation.


Customer Comments & Reviews

Inge C
Ventura, California
2/5/2018
Frontpoint Home Security review
The advisor was extremely helpful and very, very patient and knowledgeable.


O
Octavia s
Charlotte, North Carolina
1/22/2018
Vivint Home Security review
Way to expensive.Pay for the product then the monthly fees.enternet is to much.


Mark M
Hendersonville, Tennessee
1/12/2018
Frontpoint Home Security review
Based on all the research I did prior to purchasing a home system, I am very pleased so far with Frontpoint on all "fronts". Highly recommend them. Mark M


S
STEVE
Albuquerque, New Mexico
12/22/2017
Vivint Home Security review
LOVE THERE PRODUCT UP TO DATE


B
Bob S
Gainesville, Florida
5/26/2015
Vivint Home Security review
AMAZING!!! Love the service, love the system, love everything!


H
Harold c
Boardman, Oregon
4/27/2015
Vivint Home Security review
keep up the good work


G
gc
Darien, Connecticut
2/11/2015
Frontpoint Home Security review
Amazing!


H
h d
Diamond Bar, California
2/9/2015
Frontpoint Home Security review
good job