Compare Frontpoint vs. Vivint Home Security

What’s the difference between Frontpoint Home Security and Vivint Home Security? See how our editors compare the two companies below.
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Select 2 home security companies to compare
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Frontpoint Home Security
9.8 / 10 - Excellent
#1 in Home Security
Our Partner
Vivint Home Security
8.7 / 10 - Excellent
#3 in Home Security
Our Partner
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Key Facts
  • Angie’s List Super Service Award winner 5 years running. Editor's Choice.
  • GE wireless hardware - camera, & mobile app options
  • Best reputation in Home Security
  • 30-day free trial then 3-year term
  • Top quality monitoring, from $34.99/mo
  • The #1 smart home services provider in the U.S.
  • Highest quality home security and automation
  • Free quote, free installation, $0 activation
  • Rated 4.5 stars on The App Store
  • The #1 smart home services provider in the U.S.
  • Easy online quotes
ConsumersAdvocate.org Ratings
9.8 / 10 - Excellent
10/10
Equipment and Coverage
10/10
Monitoring Services and Technology
10/10
Customer Service and Reviews
9/10
Reputation
10/10
Contract Terms and Cost
8.7 / 10 - Excellent
10/10
Equipment and Coverage
9/10
Monitoring Services and Technology
10/10
Customer Service and Reviews
9/10
Reputation
6/10
Contract Terms and Cost
Customer Reviews
 (22)
6.0 / 10 - Average
50%
5 stars
0%
4 stars
9%
3 stars
0%
2 stars
41%
1 stars
 (53)
3.4 / 10 - Poor
17%
5 stars
4%
4 stars
0%
3 stars
13%
2 stars
66%
1 stars
Final Verdict

Frontpoint Home Security has a higher overall rating than Vivint Home Security. Frontpoint scores better than Vivint across: Monitoring Services and Technology, and Contract Terms and Cost. Both companies score similarly on Equipment and Coverage, Customer Service and Reviews, and Reputation.

Latest Reviews

Andy
Mchenry, Illinois
Vivint Home Security review
3/17/2017
Vivint has horrible customer service. They missed my appointment to install the system. They apologized like it didn't matter. The customer service manager was terrible sounded like a young kid who could careless about Vivint or customers. Pretty amazing. They seem to be too big as they are forgetting they have jobs because of their customers.

Steven L
,
Vivint Home Security review
3/6/2017
We have had Vivint security for about 6 months now and I cannot say enough good things about how we feel about the capabilities, installation, and upfront cost. The remote controls via cell phone have allowed us the ability to monitor our home even while abroad, who is coming to the door, being able to accept packages and unlock/lock doors from afar; even to be able to have multiple cameras with two way communication so we can open our garage door remotely, let our dog out for potty breaks during the day; and then call her through the camera back into the garage and close the door after her. We are able to turn on/off our security remotely or at the panel; it even tells us by cell phone, Ipad, etc. when we have left doors or windows opened or unlocked. This has been a lifesaver when it comes to having remote access. We feel much safer and in control of the house environment, especially when we are gone or at work and it is really fun to make our neighbors who invested thousands into equipment marvel at our abilities to monitor our home in ways that their service doesn't support. One last thought I will leave you with; it is really nice to be laying on a beach in Mexico, and be able to pull your driveway camera view up and see the snowdrifts and blizzard taking over! I recommend Vivint to everyone I see, and love showing its capabilities when I am on business trips. Soon we hope to be able to add the ability to turn on/off lights, appliances, etc. I am sure those are coming someday soon to Vivint.

G
Gina
Brooklyn, New York
Frontpoint Home Security review
2/25/2017
I spoke with Amy I had ?? She was very professionally, not sure if I will go with this company because it's new to me but my experience with the Rep was not bad

A
arismel
,
Frontpoint Home Security review
2/7/2017
It seems to me to be a good security company and it covers my expectations ...

B
Bob S
Hollywood, Florida
Vivint Home Security review
5/26/2015
AMAZING!!! Love the service, love the system, love everything!

H
Harold c
Boardman, Oregon
Vivint Home Security review
4/27/2015
keep up the good work

G
gc
Roslyn, New York
Frontpoint Home Security review
2/11/2015
Amazing!

H
h d
Diamond Bar, California
Frontpoint Home Security review
2/10/2015
good job