🇵🇷 Important Hurricane Maria Update from our Headquarters

Compare Frontpoint vs. Vivint Home Security

What’s the difference between Frontpoint Home Security and Vivint Home Security? See how our editors compare the two companies below.
Last Updated: Jun 9, 2017
Disclosure: We receive advertising revenue from some partners.
 Learn more.
Frontpoint Home Security
9.8 / 10 - Excellent
#1 in Home Security
Vivint Home Security
8.5 / 10 - Excellent
#4 in Home Security
vs

Key Facts

  • Angie’s List Super Service Award winner 5 years running. Editor's Choice.
  • GE wireless hardware - camera, & mobile app options
  • Best reputation in Home Security
  • 30-day free trial & 3-year term
  • Top quality monitoring, from $34.99/mo
  • The #1 smart home services provider in the U.S.
  • Highest quality home security and automation
  • Free quote, free installation, $0 activation
  • Rated 4.5 stars on The App Store
  • Easy online quotes

ConsumersAdvocate.org Ratings

9.8 / 10 - Excellent
10/10
Equipment
10/10
Monitoring
9/10
Reputation
10/10
Contract & Price
10/10
Technology Integration
8.5 / 10 - Excellent
10/10
Equipment
9/10
Monitoring
9/10
Reputation
7/10
Contract & Price
10/10
Technology Integration

Customer Reviews

 (38)
6.6 / 10 - Very good
53%
5 stars
8%
4 stars
5%
3 stars
3%
2 stars
29%
1 stars
 (70)
3.4 / 10 - Poor
20%
5 stars
1%
4 stars
0%
3 stars
11%
2 stars
66%
1 stars

Final Verdict

Frontpoint Home Security has a higher overall rating than Vivint Home Security. Frontpoint scores better than Vivint across: Monitoring, Contract & Price, and Technology Integration. Both companies score similarly on Equipment, Customer Service and Reviews, and Reputation.


Latest Reviews

K
Kathy
Broken Arrow, Oklahoma

10/23/2017
Frontpoint Home Security review
With excellent products and service people who actually appear to care about what you need and what your concerns are - how can you go wrong?


Jason L
St Louis, Missouri

10/19/2017
Frontpoint Home Security review
I just put up my security system but i had a few extra questions. When i called, they answered, the person was very courteous and kind. He answered all of our questions.


K
Schertz, Texas

10/3/2017
Vivint Home Security review
So far I have loved the system. I have the doorbell camera, door and window sensors/glass breaks, fire alarm alert sensor, etc. I did have to call customer service (technical support) and honestly, outside of technical support, I like the system. The price is about what everyone else is charging so nothing exciting there. Installation was free. Equipment on payment plan. No contract. The customer service/technical support needs work. The guy who did the installation was great...fantastic. He came back out to install a couple of other items that I felt that I needed...great person to person service. I have no complaint. Their technical support needs A LOT OF WORK!!!! I'm not long winded but beware...if you need technical support, 4 out of 5 times you are going to connect to someone who doesn't know what the heck they're doing and should probably be working in the mail room not technical support. All that to say, I have to have another tech come out because of the four out of five that did not know what they were doing. One of them disconnected my system from the company's router and connected it to my router, so now I cannot view my front door like I have been able too. Everything else is working as it should. All said, It's really up to your needs. I like the service. I like being able to answer my doorbell while I'm at work. I like the fact that they run on wireless and cellular (the main panel works on a cellular network) so if someone cuts my wifi connection and tries to break in...BAM busted lol. Be critical when dealing with the top 5. Chances are they are practically equal in services, prices and equipment.


Mildred P
Danville, Kentucky

7/27/2017
Vivint Home Security review
i really love vivint, a couple of times my boyfriend was cooking foor on stove on high, arlarm with off, i heard fire trucks start up before i could call and say everything was ok, i love how quick their response is. i feel so safe


B
Bob S
Riverview, Florida

5/26/2015
Vivint Home Security review
AMAZING!!! Love the service, love the system, love everything!


H
Harold c
Boardman, Oregon

4/27/2015
Vivint Home Security review
keep up the good work


G
gc
Darien, Connecticut

2/11/2015
Frontpoint Home Security review
Amazing!


H
h d
Corona, California

2/9/2015
Frontpoint Home Security review
good job