Compare Frontpoint vs. Vivint Home Security

What’s the difference between Frontpoint Home Security and Vivint Home Security? See how our editors compare the two companies below.
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Frontpoint Home Security
9.5 / 10 - Exellent
#1 in Home Security
Our Partner
Vivint Home Security
8.5 / 10 - Exellent
#3 in Home Security
Our Partner
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Key Facts
  • Angie’s List Super Service Award winner 5 years running. Editor's Choice.
  • GE wireless hardware - camera, & mobile app options
  • Best reputation in Home Security
  • 30-day free trial then 3-year term
  • Top quality monitoring, from $34.99/mo
  • Highest Quality Home Security and Automation
  • Up to $1500 in Free Equipment
  • 4-Year Term
  • Easy Online Quotes
ConsumersAdvocate.org Ratings
9.5 / 10 - Exellent
10/10
Coverage
10/10
Monitoring Services
10/10
Alerts
10/10
Equipment
10/10
Monitoring Technology
9/10
Installation
10/10
Customer Service
8/10
Contract Terms
9/10
Cost
10/10
Reviews
8.5 / 10 - Exellent
10/10
Coverage
10/10
Monitoring Services
9/10
Alerts
10/10
Equipment
10/10
Monitoring Technology
10/10
Installation
9/10
Customer Service
7/10
Contract Terms
4/10
Cost
8/10
Reviews
Customer Reviews
 (16)
6.2 / 10 - Very good
50%
5 stars
0%
4 stars
13%
3 stars
0%
2 stars
38%
1 stars
 (37)
3.2 / 10 - Poor
14%
5 stars
5%
4 stars
0%
3 stars
19%
2 stars
62%
1 stars
Final Verdict

Frontpoint Home Security has a higher overall rating than Vivint Home Security. Frontpoint scores better than Vivint across: Alerts, Customer Service, Contract Terms, Cost, and Reviews. However, Vivint scores better on Installation. Both companies score similarly on Coverage, Monitoring Services, Equipment, and Monitoring Technology.

Latest Reviews

G
Gail
Baltimore, Maryland
1/11/2017
We have had the Frontpoint System for 2 years now. I always feel safe when entering my house and know that if anyone tries to break in the alarm will go off and police will respond. I love that it has a backup battery for the times we lose power, it will remain in force. The customer service department there is absolutely the best, and can help you with any problems.

M
Mark K
Providence, Rhode Island
9/27/2016
Great service and very helpful telephone assistance. Price is ok. 36 mo contract works for me as I bought this with a future in mind. 5 stars ***** for no Spanish on the customer service line This is the USA...

V
Valentin M
Sofia, Grad Sofiya
Shamus Baker
Duncan, Oklahoma
6/3/2016
My wife and I had protection 1 and we're having issues due to a lack of communication on their part. We got excited when the vivint sales rep came to our porch. They offered more and newer goodies for the same price so we decided to switch systems. Protection 1 had hidden fees for cancellation but the vivint techs paid the cancellation fee for us. Then the storms came and our house was struck by lightning, and our panel took the brunt and didn't communicate with the rest of the system. I contacted costumer service and set up for a tech to come out and fix it for the following Thursday. Then I received a phone call from a technician saying that he could be there later that night. I work late so it worked out perfectly. The tech stayed until 0130 am to fix my system. Tell me will any other company do that for their costumers.

B
Bob Saget
, Florida
5/26/2015
AMAZING!!! Love the service, love the system, love everything!

H
Harold c
Boardman, Oregon
4/27/2015
keep up the good work

G
gc
Glen Cove, New York
H
h doshi
Diamond Bar, California