Compare Frontpoint vs. Vivint Home Security

What’s the difference between Frontpoint Home Security and Vivint Home Security? See how our editors compare the two companies below.
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Frontpoint Home Security
9.8 / 10 - Excellent
#1 in Home Security
Our Partner
Vivint Home Security
8.5 / 10 - Excellent
#5 in Home Security
Our Partner
vs
Key Facts
  • Angie’s List Super Service Award winner 5 years running. Editor's Choice.
  • GE wireless hardware - camera, & mobile app options
  • Best reputation in Home Security
  • 30-day free trial & 3-year term
  • Top quality monitoring, from $34.99/mo
  • The #1 smart home services provider in the U.S.
  • Highest quality home security and automation
  • Free quote, free installation, $0 activation
  • Rated 4.5 stars on The App Store
  • The #1 smart home services provider in the U.S.
  • Easy online quotes
ConsumersAdvocate.org Ratings
9.8 / 10 - Excellent
10/10
Equipment
10/10
Monitoring
9/10
Reputation
10/10
Contract & Price
10/10
Technology Inegration
8.5 / 10 - Excellent
10/10
Equipment
9/10
Monitoring
9/10
Reputation
7/10
Contract & Price
10/10
Technology Inegration
Customer Reviews
 (31)
6.4 / 10 - Very good
52%
5 stars
6%
4 stars
6%
3 stars
0%
2 stars
35%
1 stars
 (64)
3.4 / 10 - Poor
20%
5 stars
2%
4 stars
0%
3 stars
13%
2 stars
64%
1 stars
Final Verdict

Frontpoint Home Security has a higher overall rating than Vivint Home Security. Frontpoint scores better than Vivint across: Monitoring, Contract & Price, and Technology Inegration. Both companies score similarly on Equipment, Customer Service and Reviews, and Reputation.

Latest Reviews

D
Dean H
Burbank, Illinois
Frontpoint Home Security review
8/13/2017
They have truly exceptional customer service, they provide high quality equipment at a reasonable price, and I simply feel (quite strongly) that it is a -high quality- company in general. Quality is important to them and it shows.

J
John S
Ann Arbor, Michigan
Frontpoint Home Security review
8/10/2017
I've had Front Point for 4 years now. My initial research was thorough. Indeed they were the best at that time, and maybe still are. All my experiences with them have been positive so far. No representative has has ever been rude me. All calls with them have been very helpful. After a seconds attempt was made to break into our home, and thwarted by the security system, they followed up with me and asked if there was anything they could do to improve my service, and ultimately sent me a $250 seconds camera for free. Since then, we had many false alarms because my mother had trouble arming and disarming the system, and their customer service was always Johnny on the Spot, and courteous, even though it did become a nuisance. And like I said, I did my homework before calling. The one thing I will agree with other reviewers is that I did not agree to a 3 year contract, but found one in my profile, digitally signed by me (which never happened). In fact, I recall my agreement was for 1 year, not 3 years. When I found that document, after 3 years of service, I just about flipped my lid. That really upset me, and was considering dropping them. At this time, I am looking onto other services because I do not like their pricing model, or their crappy camera's. The cameras are impossible to configure the motion sensing. And the video capture is terrible. Jerky and grainy, even when set to max resolution and smoothness. It's very unfortunate I am considering moving to another service because or prices on their equipment. A good example, is the battery in the base station keeps going bad. I have a low battery warning now, and it was only installed for a year before sending warnings. The battery was sent no charge because it failed after 1 year, but the second failed after 1 year, and I am currently without a battery backup now. The equipment is terribly overpriced. I've bought several window sensors at $39 each. No more. Tired of that.

Mildred P
Danville, Kentucky
Vivint Home Security review
7/27/2017
i really love vivint, a couple of times my boyfriend was cooking foor on stove on high, arlarm with off, i heard fire trucks start up before i could call and say everything was ok, i love how quick their response is. i feel so safe

L
laszlo
Missouri City, Texas
Vivint Home Security review
6/3/2017
I wasn't even looking for an upgrade, came across Dave going door to door, at 8pm its when I came home from work. He explained what the offer was. I accepted. Techs were there within the hour. and by 1200, they were done. Had cameras on backyard, front door and garage entrance done. I freakin love them already......................

B
Bob S
North Miami Beach, Florida
Vivint Home Security review
5/26/2015
AMAZING!!! Love the service, love the system, love everything!

H
Harold c
Boardman, Oregon
Vivint Home Security review
4/27/2015
keep up the good work

G
gc
Roslyn, New York
Frontpoint Home Security review
2/11/2015
Amazing!

H
h d
Diamond Bar, California
Frontpoint Home Security review
2/10/2015
good job