Compare Frontpoint vs. Vivint Home Security

What’s the difference between Frontpoint Home Security and Vivint Home Security? See how our editors compare the two companies below.
Last Updated: April 17, 2018
Disclosure: We receive advertising revenue from some partners. 
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Frontpoint Home Security
9.8 / 10 - Excellent
#1 in Home Security
Vivint Home Security
8.5 / 10 - Excellent
#4 in Home Security
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Key Facts

  • Angie’s List Super Service Award winner 5 years running. Editor's Choice.
  • Wireless hardware - camera, & mobile app options
  • Best reputation in Home Security
  • 30-day free trial & 3-year term
  • Top quality monitoring, from $34.99/mo
  • Equipment as low as $99.95
  • The #1 smart home services provider in the U.S.
  • Highest quality home security and automation
  • Free quote, professional installation, $0 activation
  • Rated 4.5 stars on The App Store
  • Easy online quotes

OVERALL RATINGS

 FrontpointVivint
Equipment10/1010/10
Monitoring10/109/10
Reputation9/109/10
Contract & Price10/107/10
Technology Integration10/1010/10

Home Security Basics

 FrontpointVivint
Installation
Self-Install (DIY)
Professional
Equipment Manufacturer
Qolsys, Interlogics, and Resolution
Clearlink
Ability to Reallocate System
Wireless Sensors
Control Panel
Event Triggered Siren/ Alarm

Sensor & Device Comparison

Intrusion Protection

Frontpoint
vs
Vivint
  • Door & Window Sensors
  • Garage Door Sensors
  • Glass Break Protection
  • Motion Sensors
  • Recessed Door Sensors
  • Crash & Smash Protection
  • Door & Window Sensors
  • Garage Door Sensors
  • Glass Break Protection
  • Motion Sensors
  • Recessed Door Sensors
  • Crash & Smash Protection

Environmental Protection

Frontpoint
vs
Vivint
  • Carbon Monoxide
  • Flood
  • Temperature Change
  • Smoke
  • Carbon Monoxide
  • Flood
  • Temperature Change
  • Smoke

Surveillance

Frontpoint
vs
Vivint
  • Indoor Cameras
  • Outdoor Cameras
  • Doorbell Cameras
  • Tilt & Pan Cameras
  • Live Surveillance
  • Event-triggered Surveillance
  • Indoor Cameras
  • Outdoor Cameras
  • Doorbell Cameras
  • Tilt & Pan Cameras
  • Live Surveillance
  • Event-triggered Surveillance

Life Safety

Frontpoint
vs
Vivint
  • Panic Button
  • Medical Alert
  • Panic Button
  • Medical Alert

How do their monitoring services compare?

 FrontpointVivint
Monitoring Options
Professional Monitoring
Professional Monitoring
Monitoring Technology
Cellular
Cellular
Broadband
Number of Monitoring Centers
1
1
Professional Monitoring Services
24/7 Professional Monitoring
Police Dispatch
Fire Department Dispatch
Medical Dispatch
24/7 Professional Monitoring
2-Way Intercom
Police Dispatch
Fire Department Dispatch
Medical Dispatch

Pricing & Cost Comparison

 FrontpointVivint
Starting Price
$35.00
$39.99
Max Price
$50.00
$49.99
Number of Available Packages
3
2
Installation/ Activation Fee
$0.00
$0.00
Equipment Starting Cost
$99.95
$549.99
Contract Required
Minimum Contract Length
12 months
0 months
Cancellation Policy
30-Day 100% Risk free trial
Contract term is month-to-month, unless choosing the financing option, in which case terms are 42-60 months.
Warranty
3 years
Lifetime

Contract & Price Fine Print

Offer requires minimum purchase of $99.95. This offer available only to homeowners and credit qualified individuals, and cannot be combined with any other discount. Discount shown is off retail pricing for individual equipment. Images are illustrative and may not reflect the exact product available. Feature availability depends on monitoring agreement.  Void where prohibited.  Valid for new Frontpoint customers only.  Taxes and fees may apply.

What technology integrations are available?

Compatibility

 FrontpointVivint
Amazon Alexa
Google Home
IFTTT
Z-Wave
ZigBee

Mobile Access & Alerts

Frontpoint
vs
Vivint
  • iPhone App
  • Android App
  • Email & Text Alerts
  • Live Surveillance Feed
  • Remote Arm/Disarm
  • Geo-location Services
  • iPhone App
  • Android App
  • Email & Text Alerts
  • Live Surveillance Feed
  • Remote Arm/Disarm

Home Automation

Frontpoint
vs
Vivint
  • Lighting Control
  • Thermostat Control
  • Appliance Control
  • Electronic Door Locks
  • Event-triggered Automation
  • History Log
  • Unique User Codes
  • Lighting Control
  • Thermostat Control
  • Appliance Control
  • Electronic Door Locks
  • Event-triggered Automation
  • History Log
  • Unique User Codes

How do their reputations compare?

 FrontpointVivint
Trust Pilot Rating
9.7 out of 10
7.1 out of 10
BBB Rating
A+
C
Number of BBB Positive Reviews
152
194
Number of BBB Neutral Reviews
6
28
Number of BBB Negative Reviews
12
485
Date Collected
2017-08-17
2017-08-17
Year Founded
2007
1999

Certifications & Associations

Frontpoint
vs
Vivint
  • Underwriter's Laboratory (UL)
  • Factory Mutual (FM)
  • Department of Defense
  • New York City Fire Department
  • Central Station Alarm Association (CSAA)
  • Underwriter's Laboratory (UL)
  • Electronic Security Association

Contact & Additional Information

 FrontpointVivint
Homepage URL
Company Phone
(855) 705-5071
(855) 562-0243
Headquarters Address
1595 Spring Hill Road Suite 110, Vienna, VA, 22182
4931 N 300 W, Provo, UT, 84604
Mailing Address
1595 Spring Hill Road Suite 110, Vienna, VA, 22182
4931 N 300 W, Provo, UT, 84604

Final Verdict

Frontpoint Home Security has a higher overall rating than Vivint Home Security. Frontpoint scores better than Vivint across: Monitoring, Contract & Price, and Technology Integration. Both companies score similarly on Equipment, Customer Service and Reviews, and Reputation.


Customer Comments & Reviews

L
Lsrry
Cockeysville, Maryland
3/22/2018
Frontpoint Home Security review
I just completed my installation and so far everything is working fine, including arming and disarming my system using my iPhone.


D
Daniel
3/14/2018
Frontpoint Home Security review
very good. i am suprised how they work ! thanks guys.


O
Octavia s
Charlotte, North Carolina
1/22/2018
Vivint Home Security review
Way to expensive.Pay for the product then the monthly fees.enternet is to much.


S
STEVE
Albuquerque, New Mexico
12/22/2017
Vivint Home Security review
LOVE THERE PRODUCT UP TO DATE


B
Bob S
Gainesville, Florida
5/26/2015
Vivint Home Security review
AMAZING!!! Love the service, love the system, love everything!


H
Harold c
Boardman, Oregon
4/27/2015
Vivint Home Security review
keep up the good work


G
gc
Stamford, Connecticut
2/11/2015
Frontpoint Home Security review
Amazing!


H
h d
Diamond Bar, California
2/9/2015
Frontpoint Home Security review
good job