Compare ADT vs. Vivint Home Security

What’s the difference between ADT Monitored Home Security and Vivint Home Security? See how our editors compare the two companies below.
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ADT
8.5 / 10 - Exellent
#4 in Home Security
Our Partner
Vivint Home Security
8.5 / 10 - Exellent
#3 in Home Security
Our Partner
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Key Facts
  • ADT's monitoring is the most trusted & popular in the US
  • Get it installed by a pro - save time, don't risk doing it wrong
  • Home Automation Available + mobile app to stay connected
  • 3-year term. 2-year term (in California)
  • Website doesn't show pricing, call 866-946-7173
  • Qualification: 650+ credit score
  • Highest Quality Home Security and Automation
  • Up to $1500 in Free Equipment
  • 4-Year Term
  • Easy Online Quotes
ConsumersAdvocate.org Ratings
8.5 / 10 - Exellent
9/10
Coverage
9/10
Monitoring Services
6/10
Alerts
8/10
Equipment
9/10
Monitoring Technology
10/10
Installation
10/10
Customer Service
8/10
Contract
5/10
Cost
8/10
Reviews
8.5 / 10 - Exellent
10/10
Coverage
10/10
Monitoring Services
9/10
Alerts
10/10
Equipment
10/10
Monitoring Technology
10/10
Installation
9/10
Customer Service
7/10
Contract
4/10
Cost
8/10
Reviews
Customer Reviews
 (25)
6.0 / 10 - Average
36%
5 stars
16%
4 stars
8%
3 stars
8%
2 stars
36%
1 stars
 (34)
3.4 / 10 - Poor
18%
5 stars
6%
4 stars
0%
3 stars
12%
2 stars
65%
1 stars
Final Verdict

Vivint Home Security and ADT Monitored Home Security are very close in quality and have the same overall rating. That said, Vivint scores better than ADT across: Coverage, Monitoring Services, Alerts, Equipment, and Monitoring Technology. Whereas, ADT scores better on Customer Service, Contract, and Cost. Both companies score similarly on Installation, and Reviews.

Latest Reviews

Sam Cion
Rutherford, New Jersey
11/1/2016
Great company. My parents had them for years as a kid and we never had any issues. The one time we did have someone try to break into our house, they were there right away and it was the best decision we could have done!

V
Valentin M
Sofia, Grad Sofiya
Shamus Baker
Duncan, Oklahoma
6/3/2016
My wife and I had protection 1 and we're having issues due to a lack of communication on their part. We got excited when the vivint sales rep came to our porch. They offered more and newer goodies for the same price so we decided to switch systems. Protection 1 had hidden fees for cancellation but the vivint techs paid the cancellation fee for us. Then the storms came and our house was struck by lightning, and our panel took the brunt and didn't communicate with the rest of the system. I contacted costumer service and set up for a tech to come out and fix it for the following Thursday. Then I received a phone call from a technician saying that he could be there later that night. I work late so it worked out perfectly. The tech stayed until 0130 am to fix my system. Tell me will any other company do that for their costumers.

J
John
Manassas, Virginia
9/9/2015
I like your product

B
Bob Saget
, Florida
5/26/2015
AMAZING!!! Love the service, love the system, love everything!

H
Harold c
Boardman, Oregon
4/27/2015
keep up the good work

C
Cheri M
Des Moines, Iowa
R
Regina N
Austell, Georgia
1/25/2015
I RECOMMEND IT TO EVERYONE, GOOD CUSTOMER SERVICE AND EFFECTIVE RESPONSE. SAVED MY MUM LIFE SO I RECOMMEND IT