Compare ADT vs. Vivint Home Security

What’s the difference between ADT Monitored Home Security and Vivint Home Security? See how our editors compare the two companies below.
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ADT
8.6 / 10 - Excellent
#4 in Home Security
Our Partner
Vivint Home Security
8.7 / 10 - Excellent
#3 in Home Security
Our Partner
vs
Key Facts
  • ADT's monitoring is the most trusted & popular in the US
  • Get it installed by a pro - save time, don't risk doing it wrong
  • Home Automation Available + mobile app to stay connected
  • 3-year term. 2-year term (in California)
  • Website doesn't show pricing, call 866-946-7173
  • Qualification: 650+ credit score
  • The #1 smart home services provider in the U.S.
  • Highest quality home security and automation
  • Free quote, free installation, $0 activation
  • Rated 4.5 stars on The App Store
  • The #1 smart home services provider in the U.S.
  • Easy online quotes
ConsumersAdvocate.org Ratings
8.6 / 10 - Excellent
9/10
Equipment and Coverage
6/10
Monitoring Services and Technology
8/10
Customer Service and Reviews
10/10
Reputation
10/10
Contract Terms and Cost
8.7 / 10 - Excellent
10/10
Equipment and Coverage
9/10
Monitoring Services and Technology
10/10
Customer Service and Reviews
9/10
Reputation
6/10
Contract Terms and Cost
Customer Reviews
 (59)
3.6 / 10 - Poor
15%
5 stars
7%
4 stars
7%
3 stars
7%
2 stars
64%
1 stars
 (55)
3.4 / 10 - Poor
18%
5 stars
4%
4 stars
0%
3 stars
13%
2 stars
64%
1 stars
Final Verdict

Vivint Home Security and ADT Monitored Home Security are very close in quality and have the same overall rating. That said, Vivint scores better than ADT across: Equipment and Coverage, Monitoring Services and Technology, and Customer Service and Reviews. Whereas, ADT scores better on Reputation, and Contract Terms and Cost.

Latest Reviews

Ron R
Holly Springs, North Carolina
Vivint Home Security review
3/24/2017
Customer service A+, Smart home features A++, 24 hours security monitoring A+, Bottom line nothing to complain about would recommend to everyone. Couldn't be happier with the over all service from Vivint!!

Andy
Antioch, Illinois
Vivint Home Security review
3/17/2017
Vivint has horrible customer service. They missed my appointment to install the system. They apologized like it didn't matter. The customer service manager was terrible sounded like a young kid who could careless about Vivint or customers. Pretty amazing. They seem to be too big as they are forgetting they have jobs because of their customers.

J
john
Hastings, Nebraska
ADT Monitored Home Security review
3/14/2017
Very helpful in advising what we need it and what we wanted.

E
Enrique
Chicago, Illinois
ADT Monitored Home Security review
2/23/2017
Very good service

B
Bob S
North Miami Beach, Florida
Vivint Home Security review
5/26/2015
AMAZING!!! Love the service, love the system, love everything!

H
Harold c
Boardman, Oregon
Vivint Home Security review
4/27/2015
keep up the good work

C
Cheri M
Des Moines, Iowa
ADT Monitored Home Security review
2/3/2015
Love it!

R
Regina N
Mableton, Georgia
ADT Monitored Home Security review
1/25/2015
I RECOMMEND IT TO EVERYONE, GOOD CUSTOMER SERVICE AND EFFECTIVE RESPONSE. SAVED MY MUM LIFE SO I RECOMMEND IT