Rating: 5.6 / 10 (Average)
3 Customer Reviews - see all comments
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Canary Home Security is a home security company with an all-in-one security system consisting of standalone devices that include a motion-activated HD camera, siren, and temperature, humidity, and air quality detectors. All information is stored on the Canary cloud, and the devices are fully controlled via their smartphone app. This innovative package has been featured in Forbes, Popular Science, and USA Today.

How is Canary Home Security rated?

Breakdown

5/10
Equipment
5/10
Monitoring
7/10
Reputation
5/10
Contract & Price
7/10
Technology Integration

Overall Rating: 5.6 / 10 (Average)

Canary home security equipment consist of innovative surveillance cameras, purported to be all-in-one devices. However, compared to similar products on the market, Canary has zero compatibility with other devices, and lacks some features, such as panning or tilting on command and loud noise detection.

How does Canary Home Security work?

Equipment - 5 / 10

Canary home security systems are self-installed. Their all-in-one device is a surveillance camera with a motion sensor that indicates when it should record. It also has ambient features for temperature, humidity and air quality, a siren, and a Wi-Fi radio that sends alerts to iPhone and Android operating systems.
Installation
Self-Install (DIY)
Equipment Manufacturer
Indiegogo
Ability to Reallocate System
Wireless Sensors
Control Panel
Event Triggered Siren/ Alarm

Security Monitors, Sensors, & Devices

Intrusion Protection

  • Door & Window Sensors
  • Garage Door Sensors
  • Glass Break Protection
  • Motion Sensors
  • Crash & Smash Protection

Environmental Protection

  • Carbon Monoxide

Surveillance

  • Indoor Cameras
  • Outdoor Cameras
  • Doorbell Cameras
  • Tilt & Pan Cameras
  • Live Surveillance
  • Event-triggered Surveillance

Monitoring

Monitoring - 5 / 10

Canary home security systems are self-monitored by customers, via broadband. There is, however, an incident support center.
Monitoring Options
Self Monitoring
Monitoring Technology
Broadband

How much does Canary Home Security cost?

Contract & Price - 5 / 10

Canary home security devices are available beginning at $349 for the starter pack, and reach up to $569 for the extended security pack. Once purchased, the equipment is the customer's to do with as they wish, but Canary also provides a Membership for $9.99 a month. Canary's hardware is expensive for a self-monitored device.
Starting Price
$0.00
Max Price
$19.99
Number of Available Packages
3
Installation/ Activation Fee
$0.00
Equipment Starting Cost
$349.00
Contract Required
Minimum Contract Length
12 months
Cancellation Policy
You may cancel your membership at any time. The company does not provide partial or pro-rated refunds/ credits.
Warranty
2 Years

Contract & Price Fine Print

Home Security systems from Canary does not require membership. However, membership privileges include access to incident support team, 30 days video history, reimbursement of homeowners or renters insurance of up to $1,000

Technology Integrations

Technology Integration - 7 / 10

Canary home security devices have essentially zero compatibility to third-party hardware. The company does provide an iPhone and Android app, with live surveillance feed, email and text alerts, and remote arm-disarm features.

Compatibility

Amazon Alexa
Google Home
IFTTT
Z-Wave
ZigBee

Mobile Access & Alerts

  • iPhone App
  • Android App
  • Email & Text Alerts
  • Live Surveillance Feed
  • Remote Arm/Disarm
  • Geo-location Services

Home Automation

  • History Log

Canary Home Security Reputation

Reputation - 7 / 10

Canary home security is accredited by the Underwriter's Laboratory. They have a B rating with the BBB, and are not accredited.
BBB Rating
B
Date Collected
2017-08-17
Year Founded
2012

Certifications & Associations

  • Underwriter's Laboratory (UL)

Contact & Additional Information

Homepage URL
Company Phone
(888) 271-0121
Headquarters Address
132 E 43rd St Ste 552, New York, NY, 10017
Mailing Address
132 E 43rd St Ste 552, New York, NY, 10017

Our Partner
5.6 / 10
  • No installation fees
  • Simple to setup
  • No contract or monthly fees
  • Home health technology
  • Video alerts on your mobile device (iOS  and Android)
  • Unlimited cloud storage with Amazon Cloud Drive

Latest Canary Home Security Reviews

A
Arnold M
Seattle, Washington

4/14/2018
Canary promised free lifetime monitoring when I bought my two cameras, with subscription options. A few months ago Canary limited it's video capture to just a few seconds and limited video storage to just one day, but let owners use the cameras for video surveillance without restrictions. Now, I can't even log on to my Canary account to look at the camera videos. I requested an explanation from Canary through their web page but have received no response. The only option Canary offers me is a paid subscription, and without a subscription the cameras are useless. Canary service was not good -- many server down times, excessive lag between intrusion detection and intrusion video postings,... Read More


Ryan A

10/5/2017
You now have to pay monthly fees to use this unit. This product was really good before.


Steven M
West Monroe, Louisiana

10/5/2017
I own 5 of these devices that met my expectations up until Oct. 3. They updated the TOS and services that were initially offered as free and advertised on the packaging are now only available as a subscription service. This company has basically scammed us into buying their product only to change it where it is useless without a subscription.