Compare Progressive vs. USAA Home Owners Insurance

What’s the difference between Progressive Home Insurance and USAA Home Insurance? See how our editors compare the two companies below.
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Progressive Home Insurance
9.3 / 10 - Excellent
#2 in Home Owners Insurance
Our Partner
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Key Facts
  • Exceptional customer service experience, based on numerous reports
  • Provides financial protection for your home, both inside and out
  • Bundle your home & auto policies & save even more
  • Condo & townhouse policies available
  • Choose from various add-on protection options
  • Only available for active and retired US service members
  • Strong financial ratings
  • Wide variety of home insurance plans
  • Multiple types of coverage available
  • Provide up to 75% of value for personal property coverage, with no depreciation
ConsumersAdvocate.org Ratings
9.3 / 10 - Excellent
10/10
Company Reputation
9/10
Customer Experience
9/10
Discounts
9/10
Online Presence
9/10
Customer Service
8.1 / 10 - Excellent
10/10
Company Reputation
6/10
Customer Experience
10/10
Discounts
8/10
Online Presence
8/10
Customer Service
Customer Reviews
 (8)
2.4 / 10 - Poor
0%
5 stars
13%
4 stars
0%
3 stars
13%
2 stars
75%
1 stars
Final Verdict

Progressive Home Insurance has a higher overall rating than USAA Home Insurance. Progressive scores better than USAA across: Customer Experience, Online Presence, and Customer Service. However, USAA scores better on Discounts. Both companies score similarly on Company Reputation.

Latest Reviews

W
Willie A
Atlanta, Georgia
USAA Home Insurance review
3/16/2017
I have been insured with USAA for approx. 3 years and have been very please with their level of customer service. Over these few years I have filed multiple claims with my home and cars due to no fault of my own. I have experienced lightening damage to my house and a tree falling onto the roof. I have a few claims with my automobiles due to uninsured or under insured motorist. USAA did not give me any problem with these claims. They were very responsive to my calls and move the claim swiftly. I have been very pleased with them. The only concern I have is the substantial increase in my policy over these few years. I expect it to increase but not this much. I believe USAA is a great company, but I may need to look for another carrier with lower rates for the next year. Hopefully, they will treat me with the same level of customer service that I received from USAA.