ZipHearing Hearing Aids Review


Rating: 10 / 10 (Excellent)
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Founded in 2012 and based in California, ZipHearing is a marketplace for hearing aids that works to present consumers with all possible options. They offer hearing aids for levels of hearing loss, with filters that help users find the features that are right for them. The company has an A+ with the BBB and their reviews are mainly positive.

How is ZipHearing rated?

Breakdown

10/10
Product Offerings
10/10
Additional Services
10/10
Pricing
10/10
After-Sale Service
10/10
Reputation

Overall Rating: 10 / 10 (Excellent)

ZipHearing is an organization that acts as a go-between for professional audiologists, hearing instrument specialists, and manufacturers of hearing aids. ZipHearing operates nationwide and can secure lower prices on hearing assistance devices through these exclusive relationships with healthcare providers and hearing aid companies. ZipHearing also features great customer service representatives that offer third-party support when dealing with manufacturers.

One of the best reasons to use ZipHearing is the service's comparison tool. Simply input the hearing aid device you are looking for and ZipHearing can show you their discounted price for the same device. If you are unsure what kind of hearing aid you need, ZipHearing's website offers a convenient shopping tool where customers can sort devices by degree of hearing loss, lifestyle, features, and style. Regardless of manufacturer, ZipHearing offers a full 1-4 year warranty, a 45 day evaluation period, 1 year supply of batteries, and 3 follow up care appointments. This flexibility and breadth of services, combined with discounted prices, makes ZipHearing very hard to beat in the hearing aid market.

ZipHearing Product Offerings

Product Offerings - 10 / 10

ZipHearing represents multiple manufacturers that cater to all kinds of hearing aid needs, providing customers more options than just about anyone else out there. Their hearing aids are able to accommodate to those with hearing loss ranging from mild to severe to profound. Certain hearing aid variants combine technologies that not only help a hearing impaired person to regain their sense of hearing, but also to better utilize hearing-specific tools, such as mobile phones and television.

ZipHearing offers both in-the-ear and behind-the-ear styles. Brands available include Siemens, Phonak, and Widex, among others. Depending on one’s needs, features may include TV streaming, smartphone integration, and tinnitus therapy. Hearing aid accessories and custom ear molds for BTE devices, however, are not included in the price.
Product Type
True Hearing Aid
Types of Hearing Aids
IIC
CIC
ITC
LP
BTE
Mini BTE
RITE
RIC
ITE
Battery Life
Depends on device
Accessories
Charger Plate
Cleaning Kit
Bag
Remote Control
Mobile App
Computer Control
Mobile Phone Compatibility
iOS
Android

Features

  • Learning Capability
  • Preset Sound Profiles
  • Directional Mics
  • Digital Noise Reduction
  • Digital Feedback Reduction
  • Bluetooth & Internet Connectivity
  • Telecoil
  • Frequency Shifting
  • Tinnitus Maskers
  • Wind Noise Reduction
  • Binaural

ZipHearing Additional Services

Additional Services - 10 / 10

Financing options through ZipHearing will depend on the manufacturer you choose, but seeing that the cost of some devices can be quite high, most companies have financing options. Shipping cost is determined by the manufacturer as well. Also, ZipHearing offers a 45 day 100% risk-free evaluation period. Once the device has been fitted, you'll have 45 days to evaluate it. All appointments with your local provider during your 45 day evaluation period are included for no additional cost. If you decide to return your hearing aids within the evaluation period, you'll be issued a 100% refund.
Financing Available
Yes
Trial Offer
Yes
Trial Offer Period
45 Days
Online Hearing Test
No
Modes of Contact
Phone
Email
Web Form

ZipHearing Pricing

Pricing - 10 / 10

Through its exclusive nationwide partnerships, ZipHearing is able to get some of the best discounts on top brand hearing aids and hearing aid accessories. Customers need only input the brand and model they are looking for to see how much money the service can save them. Fitting and follow-up care are included in the total purchase price.

Lowest Price (1 unit)

Depends on provider

Highest Price (1 unit)

Depends on provider

ZipHearing After-Sale Service

After-Sale Service - 10 / 10

Warranties through ZipHearing affiliated companies range in length from 1-4 years and are all-inclusive, covering loss, damage, and mechanical breakdown. Customers have to consult ZipHearing's price list to find out how their particular device is covered.
Warranty Length
1-4 Years
Text of Warranty
Deductible/Copay
No

ZipHearing Reputation

Reputation - 10 / 10

ZipHearing works with over 600 provider locations nationwide. The company solicits reviews from each referred customer. If the provider is not getting consistent 5-star reviews, ZipHearing discontinues the relationship. ZipHearing is a BBB-accredited business with a grade of A+ and an improbable 100% positive reviews across both the BBB and Trustpilot.
BBB Rating
A+
BBB Composite Score
5.0
Number of BBB Positive Reviews
37
Number of BBB Negative Reviews
0
Trust Pilot Rating
9.7 out of 10
Date Collected
2018-03-01
Year Founded
2012

Company Profile

Full Name
ZipHearing Hearing Aids
Company Website
Headquarters
2534 State St #418, San Diego, CA, 92101

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Top Rated
Our Partner
10 / 10
  • Over 600 provider locations nationwide
  • Countless hearing aid options available
  • Price comparison tool
  • A+ BBB accreditation
  • Partnered with licensed doctors of audiology
  • 100% risk free trial
  • Transparent and competitive pricing