Compare eHealth vs. Guardian Direct Dental Insurance
What’s the difference between eHealth Dental Insurance and Guardian Direct® Dental Insurance? See how our editors compare the two companies below.
Last Updated: April 08, 2024
Key Facts
- Highly competitive prices from most major providers including Delta Dental
- Dental indemnity plan
- More than 200 licensed agents
- 24/7 Live Chat Support
- Online Account Management
- No waiting periods on basic care in 37 states; access fillings, simple extractions, cleanings as soon as coverage starts
- Save up to 35% with over 135,000 in-network dentists at more than 410,000 locations nationwide
- Comprehensive Dental Insurance Plans (PPO and DHMO available)
- Coverage for regular exams, cleanings, x-rays, root canals, crowns, implants and braces
- Online quote, provider lookup, purchase and service tools make it easy
- Backed by one of the insurance industry’s most stable companies (rated A++ by AM Best)
Final Verdict
Guardian Direct® Dental Insurance and eHealth Dental Insurance are very close in quality and have the same overall rating. That said, Guardian Direct scores better than eHealth across: Dental Coverage, and Pricing. Whereas, eHealth scores better on In-Network Dentists. Both companies score similarly on Benefit Limits, Plan Options, Waiting Period, and Availability.
Customer Comments & Reviews
Guardian Direct® Dental Insurance review
My Guardian Dental employer PPO plan is outstanding however, Guardian Dental’s customer service department is tragically unknowledgeable, unprofessional, and most of the call center representatives speak very poor English and are difficulties understand. Every time I call I either get misinformation, nasty and unprofessional attitudes, bad connections, or a representative whose English is so bad that I can barely understand anything they say. “Prepare yourself for horrible experiences with this providers.”
Guardian Direct® Dental Insurance review
Individual dental plans ALL fall short of expectations.
These cannot in any way be compared to employer sponsored group dental plans.
Why?
Simply because the 'principal of adverse selection' applies. In other words, those usually buying individual dental insurance plans need more than simply preventative dental services.
Guardian does meet its contractual obligations. The issue though, is customer understanding. If one's provider is not 'in' network, as is typical of every individual dental plan, one will be paying additional 'out of pocket' costs.
As a professional in the field, I personally do not recommend individual dental plans. Even with the best of them, unless perhaps after one has had them for at least a couple of years, I've yet to see any which provide adequate protection to justify their costs.
eHealth Dental Insurance review
I like the company
Will like to know more
Guardian Direct® Dental Insurance review
This coverage is terrible. The communication is awful, customer service can't speak English and therefore has trouble communicating information. They said they'd cover 80% for out of network fillings, then they tell me it's 80% of the rate THEY decide, not what the dentist charges. They didn't even cover the full cost of my cleaning. If you have another option, choose it. also, it won't let me rate anything below very good, what a scam!
Guardian Direct® Dental Insurance review
great network of doctors and processing of claims
