MyCreditGroup Credit Repair Review
ConsumersAdvocate.org Rating: 5.6 / 10 (Average)
MyCreditGroup specializes in providing credit repair services to clients hoping to improve their credit profile. The company is composed of credit experts, loan officers, collection agents and debt negotiators who work with clients to resolve credit score issues with credit bureaus and loan services. Its three step solution involves credit repair services, pay for delete negotiations and the creation of new credit lines. MyCreditGroup assigns a personal credit coach that assists clients during the process. Started in 2000, MyCreditGroup has served more than 10,000 clients, rated A+ by the BBB and won numerous awards for outstanding customer service.
Years in operation
BBB Rating: A+
$99 one-time fee, $69 per month
Type of Contract
Month to month
Refund/ Cancellation policy
- Credit Repair Organization Act
- Registered with Attorney General Offices
Upon enrollment in MyCreditGroup credit repair service, clients are immediately assigned a credit expert to personally handle their concerns. The credit expert then analyzes your credit score and creates a plan of action for improving your credit profile.
Once possible items for disputes are identified, MyCreditGroup sends challenges to the different credit bureaus, perform goodwill intervention and original creditor negotiations in your behalf. The company also specializes in negotiating for a paid delete when disputed items could not be deleted through the normal process.
Upon resolving disputes and removing negative items in your credit profile, MyCreditGroup helps open new lines of credit and provides further advice on how to improve your credit score.
- Free consultation
- Dedicated account manager
- Unlimited disputes
- Online account management
- Identity theft protection
Three step solution
- Credit repair (credit bureau disputes, goodwill interventions, debt validation, original creditor negotiations)
- Negotiate for a pay delete
- Open new lines of credit
MyCreditGroup provides clients’ toll-free phone and email support services that gives them access to credit repair professionals. Aside from these two services, MyCreditGroup also provides articles and FAQ page to answer basic queries about credit repair and how the company can help you. However, phone support is only available during business hours and it does not offer online chat support.
- Phone support
MyCreditGroup does an excellent job in providing personalized service through its one-on-one coaching service program. Unlimited disputes, debt negotiation and the establishment of new credit lines are certainly big pluses that clients should also take advantage of. Numerous citations for great customer service and a simple credit repair process makes MyCreditGroup one option that credit repair shoppers should consider in their list.