Compare Intermedia vs. RingCentral Business Phone Systems

What’s the difference between Intermedia Business Phone System and RingCentral Business Phone System? See how our editors compare the two companies below.
Last Updated: April 18, 2018
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Intermedia
8.9 / 10 - Excellent
#2 in Business Phone Systems
RingCentral
9.1 / 10 - Excellent
#1 in Business Phone Systems
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Key Facts

  • Recommended by Costco as best Busines Phone System
  • Intermedia has served more than 1.5 million happy customers
  • Last year, the company won PC Magazine Editor’s Choice
  • Rich, enterprise-grade calling features
  • Easy to manage and scale
  • 24/7 support and a 99.999% uptime SLA

  • Our #1 Choice - Top Rated Business Phone Systems
  • Starts as low as $19.99
  • Unlimited Calls/Fax/SMS/Conferencing
  • Includes 100+ Premium Features
  • Advanced Technology
  • No Set-up or Activation Fees
  • Risk Free - 30-Day Money Back Guarantee

OVERALL RATINGS

 IntermediaRingCentral
Features9/109/10
Support10/109/10
Integrations10/1010/10
Systems10/109/10
Plans7/109/10

How do their offerings compare?

 IntermediaRingCentral
Phone Systems
VoIP
VoIP
PBX Hosting
On-premise
Cloud
Cloud
Uptime Percentage Guarantee
99.999%
99.999%

Features Similarities & Differences

 IntermediaRingCentral
Phone Setup
Toll-free Numbers
Vanity Numbers
Toll-free Numbers
Vanity Numbers
International Numbers
Administrative Controls
Call Logs
Call Recording
Call Logs
Call Recording
Live Receptionist
No
No

Calling Features

Intermedia
vs
RingCentral
  • Voicemail to Email
  • Conference Calls
  • Mobile Softphone
  • Online Faxing
  • Computer Telephony Integration
  • Auto Attendant
  • Voicemail to Text
  • Voicemail to Email
  • Video Conferencing
  • Mobile Softphone
  • Online Faxing
  • Business Texting
  • Auto Attendant
  • Interactive Voice Response

Integrations

Integrations

Intermedia
vs
RingCentral
  • Microsoft Outlook
  • Skype for Business
  • Salesforce
  • Box
  • Desktop.com
  • Dropbox
  • Google Apps
  • Microsoft Office
  • Microsoft Outlook
  • Skype for Business
  • Oracle Sales Cloud
  • Salesforce
  • ServiceNow
  • Zendesk
  • Sugar CRM

Support

 IntermediaRingCentral
Free Trial?
Yes
Yes
US Based Support
Yes
Yes
Phone Support Hours
24 hours
24 hours
Chat Support Hours
24 hours
24 hours
BBB Rating
A+
A+
Trust Pilot Rating
8.7 out of 10
1.9 out of 10

Contact & Additional Information

 IntermediaRingCentral
Homepage URL
Headquarters Address
815 E Middlefield Rd, Mountain View, CA, 94043
20 Davis Drive, Belmont, CA, 94002
Mailing Address
815 E Middlefield Rd, Mountain View, CA, 94043
20 Davis Drive, Belmont, CA, 94002
Date Collected
2017-08-17
2017-08-17

Final Verdict

RingCentral Business Phone System and Intermedia Business Phone System are very close in quality and have the same overall rating. That said, RingCentral scores better than Intermedia across: Integrations, and Plans. Whereas, Intermedia scores better on Reliability, Support, and Systems. Both companies score similarly on Value, and Features.