Compare Intermedia vs. Nextiva Business Phone Systems

What’s the difference between Intermedia Business Phone System and Nextiva Business Phone System? See how our editors compare the two companies below.
Last Updated: April 18, 2018
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Intermedia
8.9 / 10 - Excellent
#3 in Business Phone Systems
Nextiva
8.6 / 10 - Excellent
#5 in Business Phone Systems
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Key Facts

  • Recommended by Costco as best Busines Phone System
  • Intermedia has served more than 1.5 million happy customers
  • Last year, the company won PC Magazine Editor’s Choice
  • Rich, enterprise-grade calling features
  • Easy to manage and scale
  • 24/7 support and a 99.999% uptime SLA
  • Free Demo
  • Live Chat Assistance
  • No Downtime
  • Cloud-based Unified Communication
  • NextOS Online Portal

OVERALL RATINGS

 IntermediaNextiva
Features9/108/10
Support10/108/10
Integrations10/108/10
Systems10/109/10
Plans7/1010/10

How do their offerings compare?

 IntermediaNextiva
Phone Systems
VoIP
VoIP
PBX Hosting
On-premise
Cloud
On-premise
Cloud
Uptime Percentage Guarantee
99.999%

Features Similarities & Differences

 IntermediaNextiva
Phone Setup
Toll-free Numbers
Vanity Numbers
Toll-free Numbers
Vanity Numbers
Administrative Controls
Call Logs
Call Recording
Call Logs
Call Recording
Live Receptionist
No
No

Calling Features

Intermedia
vs
Nextiva
  • Voicemail to Email
  • Conference Calls
  • Mobile Softphone
  • Online Faxing
  • Computer Telephony Integration
  • Auto Attendant
  • Voicemail to Text
  • Voicemail to Email
  • Web Conferencing
  • Video Conferencing
  • Conference Calls
  • Mobile Softphone
  • Online Faxing
  • Auto Attendant
  • Interactive Voice Response

Integrations

Integrations

Intermedia
vs
Nextiva
  • Microsoft Outlook
  • Skype for Business
  • Salesforce
  • Microsoft Office
  • Microsoft Outlook
  • Skype for Business

Support

 IntermediaNextiva
Free Trial?
Yes
Yes
US Based Support
Yes
Yes
Phone Support Hours
24 hours
Monday-Friday: 5am-6pm Saturday: 9am-1pm (AZ time zone)
Chat Support Hours
24 hours
Monday-Friday: 7:30am-3:30pm (AZ Time)
BBB Rating
A+
A+
Trust Pilot Rating
8.7 out of 10
7.6 out of 10

Contact & Additional Information

 IntermediaNextiva
Homepage URL
Headquarters Address
815 E Middlefield Rd, Mountain View, CA, 94043
8800 E Chaparral Rd Ste 300, Scottsdale, AZ, 85250
Mailing Address
815 E Middlefield Rd, Mountain View, CA, 94043
8800 E Chaparral Rd Ste 300, Scottsdale, AZ, 85250
Date Collected
2017-08-17
2017-08-17

Final Verdict

Intermedia Business Phone System has a higher overall rating than Nextiva Business Phone System. Intermedia scores better than Nextiva across: Features, Reliability, Support, Integrations, and Systems. However, Nextiva scores better on Value, and Plans.