Healthy Paws Pet Insurance Review
3,223 Customer Comments & Reviews - see all comments
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Healthy Paws is a pet insurance company based in Washington state that provides coverage for cats and dogs. They are underwritten by Chubb Group, a consistently highly-rated insurer.
Healthy Paws offers an industry-leading suite of policies that include unlimited lifetime benefits, high reimbursement, affordable coverage, and top rated customer service.
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3223 Customer Comments & Reviews
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My cat recently needed a surgery to remove a tumor. I filed a claim and Healthy Paws followed up promptly (within 24 hours) with a clear description of the documentation needed to verify coverage. The filing process was very straightforward, and I was provided clear explanations for which items in my invoice were and were not covered based on my policy. The vast majority of the surgery fee was covered and I received reimbursement checks in the mail within about 2 weeks. The team also sent a very caring individualized follow-up note checking in on how my cat was doing.
I have been a Healthy Paws customer for more than 10 years. One of my dogs recently went through cancer treatment, and Healthy Paws' quick reimbursements made the "journey" easier and saved me so much money. If you sign up for direct deposit (instead of having checks mailed to you), the wait from filing a claim to reimbursement is less than a week. Whenever I have experienced a delay, it's been due to one the following: 1) My invoice was incorrect -- for instance, the bill for a medication purchased on Chewy.com should be the one entitled "Final Details," not just "Details," because "Final Details" includes any discounts. (Once when I submitted "Details," Healthy Paws sent me an... Read More
I would have never thought that dealing with an insurance company would be easy, yet Healthy Paws has completely proven that wrong. When we adopted our dog at 6 months old, the first thing I did was research all the Pet Insurance companies out there. After a lot of research, I landed on Healthy Paws and I'm so glad I did. My pup has had some random issues pop up here and there that without Insurance would cost me and arm and a leg. With Healthy Paws, I submit the claim, and typically within 2 days, 80% of what's covered is back in my bank account. They have been such a lifesaver and on top of it, they are all so nice. When my dog got ACL surgery, I got an email just checking in on him to... Read More
So grateful! I am so happy we chose Healthy Paws Pet Insurance. I am so grateful for the care that our dog has been able to have because we have Healthy Paws. Our dog had an emergency and was in ICU for five days and required expensive tests and treatment. Our claims were processed and reimbursements sent very quickly. Healthy Paws even reached out to see how she was doing. Their concern was very comforting. I am so grateful that when our dog has needed care, we could concentrate on taking care of her and not have to worry about the cost. Healthy Paws is definitely deserving of a 5 Star rating.
Healthy Paws is the best pet insurance company out there! I have had them help many of my past pets and once again they helped our newly adopted boy! Healthy Paws is caring, affordable, responsive, and fair. I highly recommend them for every pet owner!
Healthy paws has been amazing . We have a 7 month old puppy that has had three unrelated surgeries. They have always paid in a timely manner and customer service is amazing. We have never had insurance on any of our pets until this one. We are so thankful we got healthy paws and have referred numerous family and friends.
I had to rush my 4 yr old dog to an emergency vet late on a Sunday evening. Three hours after her evening meal she vomited all of it and had diarrhea. She just collapsed and I thought she was going to die. They immediately started working on her and determined she had an anaphylactic reaction to something. I had to keep her there overnight and I am so grateful that I had insurance from Healthy Paws. They covered almost the whole cost. They helped me get Juliet the care she needed. I am so grateful. I recommend them to all my friends.
If you need pet insurance and aren’t using Healthy Paws you need to immediately. We’ve been with them for 5 years and won’t ever change. Even when we get a new pup we’ll still use Healthy Paws. Affordable. Great customer service. Quickest claim and reimbursement I’ve ever had. We love Healthy Paws! They even checked in on our dog after surgery. Just the best!
I can't tell you how impressed I have been with all of my experiences with Healthy Paws. Our cat and dog have been insured by Healthy Paws for over 5 years. We recently experienced an emergency with our dog which required her to be admitted to the emergency vets for 3 days and 2 nights. The process of submitting a claim was seamless. It literally took only a few minutes to complete. Even more impressively, we received a reimbursement check within days of the submission. If that wasn't enough, Healthy Paws followed up to see how our dog was doing. This business gets high marks in every regard. Ease of use, consumer friendly, delivering exactly what is advertised and finally... Read More
I've had my Cavalier insured with Healthy Paws since puppyhood. He has had several accidents and illnesses and all charges were paid promptly. Easy claims process. Highly recommend.
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- No enrollment or administrative fees
- Accidents, illnesses & emergency care
- Most claims are processed within 2 days
- Flexible premium & deductible options
