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SoFi Personal Loans Review

52 Customer Comments & Reviews - see all comments
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SoFi is the second largest marketplace lender around today, providing student loan refinancing, mortgages, and personal loans.

With over $14 billion in loans issued to date, SoFi offers some of the most attractive rates in the industry. They can do this given their nontraditional underwriting approach that takes into account merit and employment history, among other factors.

How is SoFi rated?

Breakdown

4.0/5
Flexibility
4.0/5
Interest Rates
4.5/5
Discounts & Fees
4.5/5
Customer Service and Reputation

Overall Rating: 4.2 / 5 (Excellent)

SoFi offers some of the largest personal loans in the industry, making it a practical financial tool that can be used for funding substantial financial needs.

SoFi focuses on delivering a great customer experience and even provides unemployment protection as an additional benefit. SoFi is an excellent choice for personal loans thanks to its high loan limit and competitive interest rates.

In order to take advantage of these benefits, clients must show a history of responsible lending and a strong credit rating. This may put SoFi out of reach for some borrowers, but for those with strong credit histories, it is an excellent option.

SoFi Loan Specifics

Loan Specifics - 4 / 5

SoFi allows customers to borrow between $5,000 and $100,000, and you can use the money for just about anything. The minimum loan amounts for residents of the state of California is $10,000.

SoFi borrowers often use their personal loan to pay off credit card debt, invest in home improvements, or make a major purchase. It takes approximately 2 minutes and a soft credit pull to check rates. However, if you decide to continue with the full application process, they will need to do a hard pull. Unique among online lenders, SoFi's Unemployment Protection program will actually assist you with job placement while also suspending payments for up to 12 months.

Loan Uses

Debt/Credit Card Consolidation
Buy Home
Major Purchase
Home Improvement
Medical Expenses
Wedding
Moving/Relocation
Vacation
Start Business
Education
Taxes
Loan Minimum
$5,000
Loan Maximum
$100,000
Term Length
2 - 7 years
Direct Deposit
Yes
Pay Creditors Directly
No
Disbursement Time
A few days
Credit Insurance
No
Unemployment Protection
Yes

Representative Loan Sample

This loan sample considers the APR, monthly payment, and total payments for a $30,000 personal loan with SoFi. The APR rate includes an Autopay Discount of .25%. Actual interest rates can be different than this example and depend on the term, your financial history, and several other factors.

All rates, member figures, estimates, terms, state availability, and loan samples are current at the time this article was written. All of the above may update in the future. For the most up-to-date information, visit SoFi.com.

SoFi Qualification

Qualifications & Flexibility - 4 / 5

SoFi requires a minimum 680 FICO score for personal loans. As personal loans go, SoFi is able to offer such competitive rates because they tend to have high qualification standards.

The company takes financial history, monthly income vs. expenses, and professional experience into account. Additionally, applicants must be US citizens, permanent residents or visa holders, be 18 years old, and reside in an eligible state.

Minimum Credit Score: Not all applicants who meet SoFi’s minimum credit score requirements are approved for a personal loan. In addition to meeting SoFi’s minimum eligibility criteria, applicants must also meet other credit and underwriting requirements to qualify.
Minimum FICO Score
680
Personal Income Considered
Yes
Verify Bank Account
Yes
U.S. Citizen
Yes

SoFi Cost of Loan

Costs, Interest Rates, Discounts & Fees - 4.8 / 5

SoFi has fixed rates from 8.99% to 23.43% APR (with all discounts). Equally as important, no fees are required.
APR Range
Fixed: 8.99% -29.99% APR (with all discounts)
Origination Fee
No Fees Required
Missed Payment Penalty
No

SoFi Reputation

Customer Service and Reputation - 5 / 5

SoFi has an A+ with the BBB and a high Trustpilot score of 9.2 with 95% positive reviews.

Although there are a majority of negative reviews with the BBB, the company has diligently and comprehensively addressed most of them, providing customers with specific avenues of resolution.

SoFi is regulated by the Consumer Financial Protection Bureau. SoFi personal loans had a total of 21 complaints with the CFPB, all of which were marked as responded to timely and closed with explanation.
Type of Institution
Other Financial Institution
Year Founded
2011
BBB Rating
A+
Number of BBB Positive Reviews
26
Number of BBB Negative Reviews
83
Trust Pilot Rating
9.2 out of 5
Consumer Financial Protection Board (CFPB) Complaints
21
Date Collected
2020-05-14

Disclaimer

The following payment example depicts the APR, monthly payment and total payments made during the life of a personal loan with a single disbursement. All loan rates below are shown with the autopay discount (0.25%) and direct deposit discount (0.25%). The monthly payment for a $30,000 loan with a 60-month term and a fixed annual percentage rate (APR) between 12.95% – 25.03% would be $681.82 – $881.07 in monthly payments, with total payments between $40,909.47  – $52,864.05. Your actual interest rate may be different than the loan interest rates in these examples and will be based on term of loan, your financial history, and other factors, including your cosigner’s (if any) financial history. Lowest rates reserved for the most creditworthy borrowers. See SoFi.com/eligibility for details. Fixed rates from 8.99% APR to 29.99% APR reflect the 0.25% autopay interest rate discount and a 0.25% direct deposit interest rate discount. SoFi rate ranges are current as of 02/09/24 and are subject to change without notice. Not all applicants qualify for the lowest rate. Lowest rates reserved for the most creditworthy borrowers. Your actual rate will be within the range of rates listed and will depend on the term you select, evaluation of your creditworthiness, income, and a variety of other factors. Loan amounts range from $5,000– $100,000. The APR is the cost of credit as a yearly rate and reflects both your interest rate and an origination fee of 0%-6%, which will be deducted from any loan proceeds you receive. Autopay: The SoFi 0.25% autopay interest rate reduction requires you to agree to make monthly principal and interest payments by an automatic monthly deduction from a savings or checking account. The benefit will discontinue and be lost for periods in which you do not pay by automatic deduction from a savings or checking account. Autopay is not required to receive a loan from SoFi. Direct Deposit Discount: To be eligible to potentially receive an additional (0.25%) interest rate reduction for setting up direct deposit with a SoFi Checking and Savings account offered by SoFi Bank, N.A. or eligible cash management account offered by SoFi Securities, LLC (“Direct Deposit Account”), you must have an open Direct Deposit Account within 30 days of the funding of your Loan. Once eligible, you will receive this discount during periods in which you have enabled payroll direct deposits of at least $1,000/month to a Direct Deposit Account in accordance with SoFi’s reasonable procedures and requirements to be determined at SoFi’s sole discretion. This discount will be lost during periods in which SoFi determines you have turned off direct deposits to your Direct Deposit Account. You are not required to enroll in direct deposits to receive a Loan.

Headquarters Address
234 First Street, San Francisco, CA, 94105
Homepage URL

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52 Customer Comments & Reviews

Loading Reviews ...
martella.joe.jr
9/26/2023
These people STOLE my investments, saving and checking without reason. They refuse me access to my own money for 30+ days without an explanation. They are the worst choice you could make in terms of banking.


K
KC
12/23/2019
I mailed payment in full on October 28th with expected delivery date of October 30th. They claim they received the check after business hours on October 31st and posted to my account November 1st. They reported me to credit bureaus past due 30 days instead of paid in full for October. Haven't had a late payment on any account in around 15 thus this dropped my credit 80 points. They don't care and won't do anything to fix it. Wouldn't recommend this company to my worst enemy. They have no compassion for their consumers and won't look at strange circumstances like this from an individual perspective. Ruined my credit when they really didn't have to.


M
Mike O
11/8/2018
Quick and very supportive- Won't make loan until 3 payments are made on existing loan. Customer service is good


C
Cody L
6/6/2018
I currently have a high 700s credit score, 6 figure income, and provided them with the large amounts of documentation before cancelling my loan request. The last straw is when they asked for someone from my place of work to verify employment and subsequently started spamming him even after he responded with the form they wanted filled out completed. Not a good experience at all and embarrassing. I applied at Lightstream loans earlier this afternoon and have already gotten my acceptance, account setup for loan dispersement, and a lower rate to boot. I really wish I didn't start with SoFi.


W
WENDY S
2/9/2018
I disagree with the negative reviews on SoFi. The process for me was absolutely phenomenal! The rate offered preliminarily was the rate that we closed at. If you give them factual information upon which to base the terms, they are true to their offer. The only suggestion I would make to them would be to add an automatic notification system in place for when the status of the loan application changes. I figured out that you have to log in to check the status but it moved really quickly. From the date that I requested the preliminary offer to the date that the (substantial) amount was in my bank account, took only 6 business days, and would probably have been sooner if I did not miss... Read More


A
Ariel N
12/13/2017
im a single mom of three kids and struggling to find a job it is christmas time and stressing out, i got bills and rent and so much other issues i need to take care of i need and want to provide my family things they need an want, these times can be hard, i have never been in this situation, could really use the help. all 3 of my kids are on the boarder of autism and my baby is sick, it would be a miracle to be able to get this loan. thanls for your time.


Tonika E
10/24/2017
Helpful and very on time with the loan I am very please D with this offer


C
Cheryl D
8/22/2017
Good Experience with the website. We are look requesting the refinance a church mortgage.


Dequila L
8/16/2017
I think that the rating are fair an the rates are ok also.thats y I pick this


J
Jane m
8/13/2017
This company is very good and helpful to people



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