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AmeriSave Mortgage Review


ConsumersAdvocate.org Rating: 4.8 / 5 (Excellent)
28 Customer Comments & Reviews - see all comments
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AmeriSave Mortgage Corporation is an Atlanta-based retail mortgage lender offering fixed and adjustable-rate loan products including purchase and refinance loans, VA, FHA, USDA, and non-conforming loans. The company, which has over 17 years of industry experience and holds an A+ rating with the BBB, provides exclusively in-house services, from processing and underwriting to closing and funding.

How is AmeriSave rated?

Breakdown

5.0/5
Lender Types
4.9/5
Available Mortgage Types
5.0/5
Customer Experience
4.9/5
Reputation & Transparency

Overall Rating: 4.8 / 5 (Excellent)

AmeriSave Mortgage Corporation is an online mortgage lender offering competitive rates and a broad range of loan products to choose from. The company underwrites conventional, government-backed, conforming, and non-conforming loans with fixed or adjustable rates and delivers a truly convenient service that's fully managed in-house. With AmeriSave, clients can complete the entire loan application process from the comfort of their homes. The company offers two special features. First, AmeriSave offers a 90-day certified Lock & Shop interest rate that protects you from rate hikes while you’re shopping for a house. The locked rate does not require a signed purchase contract, which gives you more flexibility. Second, Amerisave offers a Certified Closing Promise: AmeriSave will pay you $1,500 if your loan doesn’t close. Restrictions do apply so contact an AmeriSave representative about the Certified Closing Promise to see if you’re eligible.

If you're searching for a quick, convenient, and reliable alternative to traditional mortgage lenders and brokers, check out AmeriSave. Offering eligible buyers a vast array of mortgage lending options, the company may supply exactly what you've been searching for.

AmeriSave Loan Specifics

Available Mortgage Types - 4.9 / 5

AmeriSave offers a wide variety of conventional, FHA, VA, USDA, conforming, and non-conforming loans with fixed and adjustable rates. What sets this company apart from other competitors is the fact that they attempt to make the process of shopping for mortgage loans and rates extremely easy through a simple, convenient application process.

Types of Mortgage Loans Offered

  • Fixed Rate 10 Year
  • Fixed Rate 15 Year
  • Fixed Rate 20 Year
  • Fixed Rate 25 Year
  • Fixed Rate 30 Year
  • 5/1 ARM
  • 7/1 ARM
  • 10/1 ARM
  • Jumbo Fixed Rate
  • Jumbo Adjustable Rate
  • VA Fixed Rate
  • FHA Fixed Rate
  • USDA Loan

AmeriSave Customer Experience

Customer Experience - 5 / 5

AmeriSave's client-oriented services save borrowers time and effort through a streamlined application process that yields fast results. The company also offers quick online personalized quotes. The website provides valuable loan product information as well as useful tools and additional resources like a glossary of commonly used terms and various types of mortgage calculators.

Online Features

Online Application
Yes
Online Quote
Yes
Additional Tools and Resources
Mortgage Calculator
Affordability Calculator
Help Articles
Check Today's Rates
SSN Required for Quote
Yes

AmeriSave Qualification Requirements

Qualification Requirements - 5 / 5

The down payment amount and the maximum debt-to-income ratio will vary depending on the loan type as well as the appraised value of the home. AmeriSave does not disclose whether or not they accept non-traditional credit histories, but require a minimum FICO credit score of 620 for conventional loans and 580 for government-backed loans.

Key Requirements at a Glance

Minimum FICO Score (FHA)
580
Minimum FICO Score (Conforming)
620

AmeriSave Lender Reputation

Reputation & Transparency - 4.9 / 5

AmeriSave is not yet accredited by the Better Business Bureau but holds an A+ rating with the organization based on 30, mostly negative, customer reviews. Although they have received a total of 113 complaints to date on BBB.org, this figure is not uncommon for a lender servicing 49 states and the District of Columbia. There have been few regulatory actions taken against this lender, and they only been the object of a moderate number of complaints—again, for a company of its size—on the Consumer Financial Protection Bureau's website.

Key Facts

Lender Type
Direct Lender
Year Founded
2001
BBB Rating
B
BBB Positive Reviews
5
BBB Negative Reviews
25
Trustpilot Rating
4.4 out of 5
Collection Date
2018-02-02

Complaints & Regulatory Actions

Nationwide Mortgage Licensing System ID
1168
The Nationwide Mortgage Regulatory Actions
11
Consumer Financial Protection Bureau Complaints
243

Company Profile

Full Name
AmeriSave Mortgage
Company Website
Headquarters
3350 Peachtree Road NE One Capital City Plaza, Suite 1000, Atlanta, GA, 30326

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28 Customer Comments & Reviews

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renestarbuck868
9/15/2022
Amerisave was not as helpful as i thought it would be, they damaged my credit score with the hard pulls in order to refinance my mortgage. I sent all my docs to my loan officer, and processor called me and asking me for same docs that I already sent. And they've already sent me an estimated closing date on via email when my loan hasn't even been approved. You might be able to get a lowest interest rate but the company itself is a joke. I stopped working with them but my credit score had dipped. After a few months my credit got back in good shape with the assistance of Creditmason Repairs, they got my score up by a 100points and cleaned up my credit report. I eventually had to make use of... Read More


Terri B
8/5/2021
Do NOT do business with this company. They ask for the same documents over and over and if it doesn't fit their little box, they keep asking. What a nightmare! I had to shut it down and lost not only time and money (they ask for money up front) and of course the hard inquiry hurts your credit rating. Closing costs are high too. They are a nightmare to deal with. Run, and run fast.


D
Dawn
4/7/2021
Only use this company as a last resort. They ask for the same things over and over. With a closing date set they change requirements with less than 48 hours leaving the buyer with nothing. This is not a professional way to do business. They will cause me to lose my purchase. Bad business. I wish I could give negative stars. Took my application money and ran me around for almost two months.


asmail192
4/7/2021
Amerisave agent told me it will cost you : On March 12, 2021 Loan Estimate Final Loan Amount $463,000.00 $459,000.00 Total Closing Costs (J) -$14,251.00 -$7,307.59 Total Payoffs and Payments (K) -$456,893.00 -$454,939.36 Cash to Close $8,144.00 $3,246.95 and on April 2021 disclosure: Closing Costs $20,222.08 Includes $19,423.24 in Loan Costs + $798.84 in Other... Read More


S
Sheila F
4/5/2021
Horrible, run! They lie and ghost you. Don’t fall for them. Their quote change at the end of 2 months!


S
Sheila F
4/5/2021
Bait and switch outfit. Bunch of crooks who promise rates and fees but make you wait for months and last minutes they change the rate and fees dramatically.


R
Robert
3/17/2021
Applied in late January and still trying to get to closing. Horrible response. Endless requests for documents already provided and last minute changes that increase closing costs over $3,000. Excuses make little sense and from the other comments, it looks like this is a purposeful pattern. They wanted $500 to apply. I would avoid this company. Very frustration to deal with! It is now mid March and I hope to get my "Application Fee of $500 back and find a better company to work with. DO NOT DO BUSINESS WITH THIS COMPANY!


jphgt16
3/15/2021
Ameriserve promised a rate with all cost on a stament provided by them. Thier underwriters were extreamy inexperienced and delayed the process. After getting managers involved to get past underwriting they told me that they failed to lock the rate they promised and now the terms to close the loan will coast me an addition $1,000. I offered to split the difference since the delay and failure to lock were all ameriserve failures. They did not split the difference and today a manager called and asked to move forward with the closing with my costs now exceeding an additional $4,000. I have credit over 800 and more than enough income for the loan. THis company is not trustworthy and I am... Read More


B
Brian
3/7/2021
Amerisave has competitive offerings and good online tools/document management but do not choose if you have any complexities in your refinance. Its been 3 months and not only have rates changed dramatically the updated disclosures were clearly misleading/wrong and our closing completely fell through because deed details were messed up , deed details not shared until closing meeting and only a notary was scheduled to deal with closing. Qualifying self employment earnings, moving deeds in and out of Family trusts, dealing with California property. Loan originator was professional and tried to help - loan processor was mistake prone and misogynistic.


jaymiller1967
3/3/2021
I would definitely not recommend this company look elsewhere. 3 and a 1/2 months and still no closing date and they will not get back with you.